Ingeus UK Ltd

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http://www.ingeus.co.uk/

Officially a Very Good
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INGEUS, which trains unemployed people to prepare them for the workforce, feels that helping clients to be their best is its mission. It takes the same approach to its own workforce, ensuring the wellbeing of its teams and rewarding them with industry-leading pay and benefits. Founded in 2002 with just three members of staff, the organisation is now a primary provider of personalised support to tackle unemployment. The London-based company has 1,592 employees operating from 79 sites throughout the country and has so far helped 160,000 individuals back into the world of work. In our survey, the organisation is ranked fifth nationally in the Fair Deal category, thanks to an overall positive score of 74%. An adviser's basic salary is about £29,000, and 55% of workers earn £25,000 or more. Maternity and paternity leave exceeds the statutory minimum with an initial six weeks at full pay. New parents also receive a hamper on the birth of their baby, and new mothers a £1,000 cash bonus when they return to work. Staff also have access to free private healthcare, life assurance, loans and discounts. They say they are paid fairly for the work relative to others in similar organisations (78%, the top score) and are happy with their pay and benefits (76%, just seven other firms score better). Achievements are recognised by managers at weekly team meetings, which, along with “rev-ups” at the start of each day, are used to keep everyone up-to-date on the latest news. Managers regularly express their appreciation (75%) and talk openly and honestly (77%). Teamwork is seen as integral to the organisation's success and managers are empowered to use their local budgets for team-building. An “Ingeus World Cup” provides an annual opportunity for colleagues to come together for a day of friendly sporting competition. Colleagues help one another (76%) and are fun to work with (78%). All staff are encouraged to contribute ideas to improve the company via the internal Splash crowdsourcing website — successful posts earn points which can be redeemed for prizes such as iPods or hampers. Staff don't think their health is suffering because of work (68%), according to our survey. Each year the firm's team of inhouse physical and mental health experts designs a company-wide wellbeing strategy. Employees are encouraged to get involved in activities such as nutritious lunches, office sports and free Pilates lessons, thanks to the regular publication of health-themed articles. www.ingeus.co.uk

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Featured Workplace Factors

My Company

92% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

For a larger organisation, they have a surprisingly non-hierarchical atmosphere and senior managers freely invite staff to contact them directly with questions or feedback, to which they always reply. They are also regularly to be found in the kitchen making tea rounds! The senior managers are the first to applaud a colleague's good work and there are good news stories circulating daily, showcasing the excellent work of local teams and individuals. Importantly, their managers always relate their communications to the benefit their work brings to clients. Respect for each of their colleagues is paramount, as is being professional, ethical and above all, friendly.

Giving Something Back

91% of staff agreed

My organisation encourages charitable activities

The first themed week to be held as part of Shine, was Giving Back Week – a topic specifically identified as an area of importance to employees. Giving Back Week in July was launched by an introductory email to all staff from the CEO, Dean James. It encouraged everyone to get involved and prompted many staff to make full use of both their personal and team community giving days. The contact centre in Oban maintained the gardens at a local parrot sanctuary, the compliance team transformed a community space in Leeds, planting flower beds and litter picking, Derby colleagues spent the day in a local school, passing on CV and interview advice and the Midlands management team cleared pathways, chopped wood and fed the animals at a city farm.

My Team

82% of staff agreed

My team is fun to work with

The first themed week to be held as part of Shine, was Giving Back Week – a topic specifically identified as an area of importance to employees. Giving Back Week in July was launched by an introductory email to all staff from the CEO, Dean James. It encouraged everyone to get involved and prompted many staff to make full use of both their personal and team community giving days. The contact centre in Oban maintained the gardens at a local parrot sanctuary, the compliance team transformed a community space in Leeds, planting flower beds and litter picking, Derby colleagues spent the day in a local school, passing on CV and interview advice and the Midlands management team cleared pathways, chopped wood and fed the animals at a city farm.

My Company
%

92% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

For a larger organisation, they have a surprisingly non-hierarchical atmosphere and senior managers freely invite staff to contact them directly with questions or feedback, to which they always reply. They are also regularly to be found in the kitchen making tea rounds! The senior managers are the first to applaud a colleague's good work and there are good news stories circulating daily, showcasing the excellent work of local teams and individuals. Importantly, their managers always relate their communications to the benefit their work brings to clients. Respect for each of their colleagues is paramount, as is being professional, ethical and above all, friendly.

Giving Something Back
%

91% of staff agreed

My organisation encourages charitable activities

The first themed week to be held as part of Shine, was Giving Back Week – a topic specifically identified as an area of importance to employees. Giving Back Week in July was launched by an introductory email to all staff from the CEO, Dean James. It encouraged everyone to get involved and prompted many staff to make full use of both their personal and team community giving days. The contact centre in Oban maintained the gardens at a local parrot sanctuary, the compliance team transformed a community space in Leeds, planting flower beds and litter picking, Derby colleagues spent the day in a local school, passing on CV and interview advice and the Midlands management team cleared pathways, chopped wood and fed the animals at a city farm.

My Company
%

92% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

For a larger organisation, they have a surprisingly non-hierarchical atmosphere and senior managers freely invite staff to contact them directly with questions or feedback, to which they always reply. They are also regularly to be found in the kitchen making tea rounds! The senior managers are the first to applaud a colleague's good work and there are good news stories circulating daily, showcasing the excellent work of local teams and individuals. Importantly, their managers always relate their communications to the benefit their work brings to clients. Respect for each of their colleagues is paramount, as is being professional, ethical and above all, friendly.

Quick Facts

Organisation established in
Total number of UK employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)
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