Intercity

To always be developing ourselves, our services and our solutions, so that we can enable our clients to Do More.
Hidden mission statement
http://www.intercity.technology

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Intercity is a dynamic IT Managed Services Provider that has been delivering innovative digital workplace and enterprise mobility solutions for almost 40 years. Having started in 1985 as an independent service provider, the company now proudly serves over 1,300 businesses worldwide, bridging the IT gap between home and corporate working. The organisation’s unique culture, summarised by its motto 'Do More', drives its commitment to constant development and innovation.

This ethos is deeply embedded within Intercity's DNA and is upheld by every employee, from the Executive Board to the newly recruited staff. Its company values - 'We care', 'We think secure', 'We make it happen', 'We never stand still', and 'We enjoy what we do' - are not just words on a wall. They are lived out daily through the company's behaviours, communication, and leadership style.

Intercity believes that the key to delivering an unrivalled customer experience lies in the engagement of its employees. This belief is brought to life through initiatives such as the annual Values Week event and the quarterly Values Champion awards. It also recognises the importance of maintaining a strong culture, regardless of where its employees are based.

To achieve this, it utilises video conferencing and instant messaging to keep everyone connected, and host face-to-face team-building activities such as its annual festival. It also invests in its employees’ development through virtual training sessions, webinars, and online courses. These efforts ensure that every member of Intercity is equipped, engaged, and empowered to do more.

A spotlight on

Intercity

View the latest achievements

Featured Workplace Factors

Wellbeing

85% of staff agreed

I am happy with the balance between my work and home life

Intercity has a wellbeing strategy based around NHS guidance, which states there are 5 steps to improve mental health and wellbeing: connecting with other people, being physically active, learning new skills, giving to others, and paying attention to the present moment.
My Team

91% of staff agreed

People in my team go out of their way to help me

Intercity has a calendar of social events, including an annual pub quiz event, and the Intercity Festival which has live music, games, a BBQ, and drinks which brings colleagues together and strengthens relationships. Teams also have a budget for socials which have previously included clay pigeon shooting, bowling, indoor curling, mini-golf, and baseball.
Fair Deal

66% of staff agreed

I am happy with the pay and benefits I receive in this job

Intercity offers an employee bonus paid as a percentage of colleagues’ salary and is linked to the organisation’s annual performance. It includes non-financial metrics, such as Net Promoter Score, to encourage and reward positive performance that drives attraction and retention of customers, which is integral for the business to succeed.
Wellbeing
%

85% of staff agreed

I am happy with the balance between my work and home life

Intercity has a wellbeing strategy based around NHS guidance, which states there are 5 steps to improve mental health and wellbeing: connecting with other people, being physically active, learning new skills, giving to others, and paying attention to the present moment.
My Team
%

91% of staff agreed

People in my team go out of their way to help me

Intercity has a calendar of social events, including an annual pub quiz event, and the Intercity Festival which has live music, games, a BBQ, and drinks which brings colleagues together and strengthens relationships. Teams also have a budget for socials which have previously included clay pigeon shooting, bowling, indoor curling, mini-golf, and baseball.
Wellbeing
%

85% of staff agreed

I am happy with the balance between my work and home life

Intercity has a wellbeing strategy based around NHS guidance, which states there are 5 steps to improve mental health and wellbeing: connecting with other people, being physically active, learning new skills, giving to others, and paying attention to the present moment.

Quick Facts

Organisation established in
1985
Total number of UK employees
Number of UK locations
39
Employee average age
72% : 28%
Male : Female employee ratio
58%
Employees earning £35k+
11%
Employee turnover (voluntary)
Quote from the top...
Our vision is to be known as the best technology partner to work for and with, and so our internal culture and the experience we deliver to our customers is key to our success. We review progress by measuring our customer satisfaction through NPS (currently sector leading) and our colleague engagement through Best Companies. Our people strategy is built around Best Companies 8 factors and we are committed to continually improving engagement levels across all areas.

Christina Pendleton, Chief People Officer

Benefits

Profit Related Pay

Companies offering profit related pay to all employees.

Latest Achievements

National Ranking
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34
Best Small Companies to work for in the UK
National Ranking
#
34
Best Mid-Sized Companies to work for in the UK
National Ranking
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34
Best Mid-Sized Companies to work for in the UK
National Ranking
#
34
Best Large Companies to work for in the UK
National Ranking
#
34
Best Big Companies to work for in the UK
National Ranking
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34
Best NFP Organisations to work for in the UK
London
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Best Small Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Large Companies to work for in London
London
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Best Big Companies to work for in London
East of England
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Best Companies to work for in the East of England
The Midlands
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Best Companies to work for in the Midlands
The East Midlands
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Best Companies to work for in the East Midlands
The West Midlands
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9
Best Companies to work for in the West Midlands
The North East
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Best Companies to work for in the North East
The North West
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82
Best Companies to work for in the North West
Northern Ireland
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Best Companies to work for in Northern Ireland
Scotland
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Best Companies to work for in Scotland
The South East
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Best Companies to work for in the South East
The South West
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Best Companies to work for in the South West
Wales
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Best Companies to work for in the Wales
Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber
Sector Ranking
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1
Best Companies to work for in the UK
Sector Ranking
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1
Best Companies to work for in the UK
Sector Ranking
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1
Best Companies to work for in the UK
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1
Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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1
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Sector Ranking
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Best Companies to work for in the UK
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1
Best Companies to work for in the UK
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1
Best Companies to work for in the UK
Sector Ranking
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1
Best Companies to work for in the UK
Sector Ranking
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1
Best Companies to work for in the UK
Sector Ranking
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1
Best Companies to work for in the UK
Sector Ranking
#
1
Best Companies to work for in the UK
Sector Ranking
#
1
Best Companies to work for in the UK
National Position
#
34
Best
Large
Company to Work For in the UK
Regional Position
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Best
Large
Company to Work For in London
Regional Position
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Best Company to Work For in the East of England
Regional Position
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Best
Company to Work For in the North East
Regional Position
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82
Best
Company to Work For in the North West
Regional Position
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Best
Company to Work For in Northern Ireland
Regional Position
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Best
Company to Work For in Scotland
Regional Position
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Best
Company to Work For in the South East
Regional Position
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Best
Company to Work For in the South West
Regional Position
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Best
Company to Work For in Wales
Regional Position
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Best
Company to Work For in Yorkshire & The Humber
Regional Position
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Best
Company to Work For in the East Midlands
Regional Position
#
9
Best
Company to Work For in the West Midlands
Sector Position
#
1
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Interested in a career with
Intercity
?

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Intercity

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