Lakehouse Contracts ltd

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http://www.Lakehouse.uk.com

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TRADITIONAL EAST END family values are the secret to construction company Lakehouse's employee engagement, according to its chief executive Steve Rawlings. The Romford-based firm was started by Rawlings in a bedroom of his home in 1988. "I had my best friend, sister and brother-in-law working for me then and they are still here," he says. "It started from nothing and the turnover is now £100m, and if people who join the company are good, they can go the whole way." Employees say that opportunities to learn and grow within the organisation are not limited, a 63% positive score, agree that they can make a valuable contribution to its success (81%, and a top 20 result), and believe that Rawlings is an inspiring leader (73%). Staff are excited about the direction the firm is taking (79%) and feel Rawlings runs the company based on sound moral principles (77%). They have a great deal of faith in him too (80%). Business systems manager Jo Roast joined the firm five years ago and has a daughter of 16 months. She is pleased to be able to balance motherhood with progressing her career, thanks to flexible working policies. "I'm determined that by the time my daughter is in school I'll be a few levels up so I do three flexible days in the office and two at home, which I can work over the weekend," Roast says. "I think I would find it difficult to get that deal somewhere else." Employees say the experience they gain through their work will be valuable in the future, a 73% positive score, and agree they are not bored (74%). They believe their jobs are good for personal growth (77%). Another 77% positive score shows that what they do is an important part of the workforce's lives, and they feel they can make a difference within the business (80%). Ken Power, director for organisational development, says Rawlings is the key to the firm's success because he is aware you can only get things done by engaging staff. "They have to share the mission, trust you and believe that their opinion makes a difference," Power says. "If you get it right, people will follow you anywhere." www.lakehouse.uk.com

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Lakehouse Contracts ltd

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Featured Workplace Factors

My Company

85% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Lakehouse's founder and Chief Executive has a very distinctive management style. He has always operated an 'open door' policy and all staff, from managers to site assistants know they are free to speak with him in his office anytime and always receive a warm welcome. He makes great efforts to get to know staff on a personal level and even feels frustrated that with such rapid expansion and recruitment he finds it hard to keep up with getting to know all the new faces. Most times people meet him they are completely unaware they have just met the owner of the company, as he is a very unassuming man, rarely wears formal clothes and introduces himself simply as 'Steve'. Steve also encourages others to dress informally and come to work how they feel best comfortable.

Leadership

85% of staff agreed

The leader of this organisation runs this organisation based on sound moral principles

Lakehouse's founder and Chief Executive has a very distinctive management style. He has always operated an 'open door' policy and all staff, from managers to site assistants know they are free to speak with him in his office anytime and always receive a warm welcome. He makes great efforts to get to know staff on a personal level and even feels frustrated that with such rapid expansion and recruitment he finds it hard to keep up with getting to know all the new faces. Most times people meet him they are completely unaware they have just met the owner of the company, as he is a very unassuming man, rarely wears formal clothes and introduces himself simply as 'Steve'. Steve also encourages others to dress informally and come to work how they feel best comfortable.

My Team

82% of staff agreed

People in my team go out of their way to help me

Lakehouse have developed the 'Lakehouse Management Academy'. This saw them partnering with an external training supplier to develop a management training programme tailored to the needs and culture of the company. Over 40 of their managers are part of this ongoing programme which includes elements such as 360 degree feedback, personality profiling, performance management, communication skills, time management skills and more. This academy programme sees Lakehouse managing not only their management talent more effectively but also has the knock-on effect that these managers can manage their teams more effectively too, identifying and nurturing the talent they find there. Lakehouse want to encourage everybody's talent so they have created a ‘Lakehouse Legacy'. Lakehouse have committed to training every single staff member to NVQ level 2 minimum. Together, this shows they are investing far more than their industry average in training their people.

My Company
%

85% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Lakehouse's founder and Chief Executive has a very distinctive management style. He has always operated an 'open door' policy and all staff, from managers to site assistants know they are free to speak with him in his office anytime and always receive a warm welcome. He makes great efforts to get to know staff on a personal level and even feels frustrated that with such rapid expansion and recruitment he finds it hard to keep up with getting to know all the new faces. Most times people meet him they are completely unaware they have just met the owner of the company, as he is a very unassuming man, rarely wears formal clothes and introduces himself simply as 'Steve'. Steve also encourages others to dress informally and come to work how they feel best comfortable.

Leadership
%

85% of staff agreed

The leader of this organisation runs this organisation based on sound moral principles

Lakehouse's founder and Chief Executive has a very distinctive management style. He has always operated an 'open door' policy and all staff, from managers to site assistants know they are free to speak with him in his office anytime and always receive a warm welcome. He makes great efforts to get to know staff on a personal level and even feels frustrated that with such rapid expansion and recruitment he finds it hard to keep up with getting to know all the new faces. Most times people meet him they are completely unaware they have just met the owner of the company, as he is a very unassuming man, rarely wears formal clothes and introduces himself simply as 'Steve'. Steve also encourages others to dress informally and come to work how they feel best comfortable.

My Company
%

85% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Lakehouse's founder and Chief Executive has a very distinctive management style. He has always operated an 'open door' policy and all staff, from managers to site assistants know they are free to speak with him in his office anytime and always receive a warm welcome. He makes great efforts to get to know staff on a personal level and even feels frustrated that with such rapid expansion and recruitment he finds it hard to keep up with getting to know all the new faces. Most times people meet him they are completely unaware they have just met the owner of the company, as he is a very unassuming man, rarely wears formal clothes and introduces himself simply as 'Steve'. Steve also encourages others to dress informally and come to work how they feel best comfortable.

Quick Facts

Organisation established in
Total number of UK employees
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Employee average age
Male : Female employee ratio
Employees earning £35k+
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