Marsden Building Society

The Marsden’s mission is to build a better future and leave a lasting impression on its members, colleagues and communities.
Hidden mission statement
http://www.themarsden.co.uk

Officially a Very Good
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Officially a Global*
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Best Company to work for in the UK
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Priding itself on being a great place to work, Marsden Building Society has over 100 colleagues across its branch network and Principal Office. An organisation with a family feel, its core values make it a happy and supportive place to work.

An inclusive employer, all managers are enrolled on an equality and diversity development programme delivered by Hempsons. The society’s policies ensure equal treatment of all and is proud to support diversity and inclusion throughout its workforce.

Following the results of its last survey, Marsden placed focus on personal growth, partnering up with Future Lives to develop a bespoke development programme open to all employees hoping to progress within the organisation. External training was also provided for the Senior Management Team, including the opportunity for a professional coaching session. This training covered everything from self-awareness and how to be a trustworthy leader, to handling difficult conversations and SMART development.

Dating back to 1860, Marsden Building Society started life as The Great and Little Marsden Permanent Benefit Building Society in Nelson, Lancashire. Now the largest Lancashire-based building society, the Marsden continues to grow, supporting its members with savings, mortgages and more. Being a mutual building society means the Marsden is run for the benefit of its members and not for the benefit of shareholders. The profit made is re-invested so the Society can continue to grow, improve its product offering and deliver first-class customer service.

A spotlight on

Marsden Building Society

View the latest achievements

Featured Workplace Factors

Giving Something Back

73% of staff agreed

This organisation has a strong social conscience

The Society supports charitable giving with its annual affinity account donations, which sees tens of thousands of pounds donated to affinity partners each year. Alongside this, the society also sponsors local events such as Tai Chi in the Park, an initiative to bring local people together, and the ‘Best of Lancashire Awards’.
My Company

87% of staff agreed

I feel proud to work for this organisation

Each quarter, employees are sent an internal magazine with updates from every area of the business, as well as personal news so that teams can get to know each other better. Alongside this an update is sent from the society’s CEO, and the intranet is regularly updated with features from colleagues.
Wellbeing

85% of staff agreed

I am happy with the balance between my work and home life

Marsden Building Society supports open and honest conversations surrounding wellbeing and work-life balance throughout the business, signposting to resources if needed. All colleagues are provided with access to mental health first aiders and the Lifeworks online wellbeing platform, as well as an anonymous and confidential Employee Assistance Programme – accessible 24/7.
Giving Something Back
%

73% of staff agreed

This organisation has a strong social conscience

The Society supports charitable giving with its annual affinity account donations, which sees tens of thousands of pounds donated to affinity partners each year. Alongside this, the society also sponsors local events such as Tai Chi in the Park, an initiative to bring local people together, and the ‘Best of Lancashire Awards’.
My Company
82%

87% of staff agreed

I feel proud to work for this organisation

Each quarter, employees are sent an internal magazine with updates from every area of the business, as well as personal news so that teams can get to know each other better. Alongside this an update is sent from the society’s CEO, and the intranet is regularly updated with features from colleagues.
Wellbeing
96%

85% of staff agreed

I am happy with the balance between my work and home life

Marsden Building Society supports open and honest conversations surrounding wellbeing and work-life balance throughout the business, signposting to resources if needed. All colleagues are provided with access to mental health first aiders and the Lifeworks online wellbeing platform, as well as an anonymous and confidential Employee Assistance Programme – accessible 24/7.

Quick Facts

Organisation established in
1860
Total number of UK employees
Number of UK locations
43
Employee average age
29% : 71%
Male : Female employee ratio
25%
Employees earning £35k+
23%
Employee turnover (voluntary)
Quote from the top...
Colleague engagement is so important to us, and we’re always looking at ways to improve. Whether it’s support around wellbeing, perks through the post to keep us all connected as we operate our hybrid working model, or our quarterly colleague magazine, creating and maintaining colleague engagement is a top priority for us. Our continued investment in our people and culture has created some great outcomes in terms of engagement; we really go above and beyond to make the Marsden a great place to be. We’re committed to listening to our colleagues and making sure we respond, actioning changes and working together to create a happy and vibrant workplace.

Rob Pheasey, Chief Executive - Marsden Building Society

Benefits

Development

Companies that provide support to all employees for non-work related training.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Private Healthcare

Companies offering private health insurance to all employees.

Women in Senior Management

At least 40% of senior managers are women.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Latest Achievements

National Ranking
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Best Small Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
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Marsden Building Society
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