They have a 6 month Management Development Programme available called Step Forward. This programme includes modules in Values Based Leadership, Coaching as a Leadership Style, Managing Performance and Recruitment. During the programme managers also have access to an online leadership library and bite size breakfast learning sessions with topics including Managing Conflict and Handling Difficult Conversations. Additionally in the weekly workflow meeting they have a forum for managers to discuss live issues in the agency with the senior leadership team. Outside of this forum, they also create smaller working groups of managers with senior leaders to support them in their daily tasks. An example of this is having the creative services director meet with the CEO and creative directors weekly to discuss resourcing in his department. They also invite their managers to attend more senior training opportunities such as those organised by the AAR and IPA.

Every Friday morning they have an all agency meeting. It's an opportunity to share what's going on in the agency, welcome new joiners, allow teams to share the work they're doing for clients and a forum for parish notices. All accompanied by a free bacon / egg sandwich and a hot cup of tea! It's great for encouraging inter-department relationships and is just a great way to end the week. The last Thursday before payday is 'Thirsty Thursday' when a member of the management team chooses a venue and invites the agency out for a few drinks. It's timely because many people are short of funds and it's a good opportunity for people to socialise and unwind together. 'What's going on?' is an email summary contributed to by anyone in the team, a weekly snapshot of the culture, successes, people and news at the agency. Normally compiled by the CEO or another member of the management team it's sent to everyone at the end of the week so if you've been away or busy on a project you can keep in touch with all the goings on.

They have a 6 month Management Development Programme available called Step Forward. This programme includes modules in Values Based Leadership, Coaching as a Leadership Style, Managing Performance and Recruitment. During the programme managers also have access to an online leadership library and bite size breakfast learning sessions with topics including Managing Conflict and Handling Difficult Conversations. Additionally in the weekly workflow meeting they have a forum for managers to discuss live issues in the agency with the senior leadership team. Outside of this forum, they also create smaller working groups of managers with senior leaders to support them in their daily tasks. An example of this is having the creative services director meet with the CEO and creative directors weekly to discuss resourcing in his department. They also invite their managers to attend more senior training opportunities such as those organised by the AAR and IPA.