Managers have a great deal of support through an onsite extensive reference library for staff and managers at all levels. Many of these theories are then expanded on in practical projects and team exercises. They ask all management to confirm what courses they wish to undertake to ensure they are included in the budget for the following year. All members of staff also have access to a coach of mentor and external coaching has been provided to the senior management team for some years.

Managers and team leaders interact with employees on a day to day basis through team meetings, one-to-ones, coaching and team building. All senior managers are located within the open plan office and the door is always open unless dealing with something of a confidential nature. Senior managers also join in with all social events. The Leader, Andrew, is passionate about team working and the importance of preserving and growing the company greatest resource, its people. The senior management team, departmental managers and teams operate cohesively within a culture of openness, transparency and trust. Strategy is clearly communicated and cascaded to all levels, with a real sense of where the mission is heading and where each individual plays a part.

Managers and team leaders interact with employees on a day to day basis through team meetings, one-to-ones, coaching and team building. All senior managers are located within the open plan office and the door is always open unless dealing with something of a confidential nature. Senior managers also join in with all social events. The Leader, Andrew, is passionate about team working and the importance of preserving and growing the company greatest resource, its people. The senior management team, departmental managers and teams operate cohesively within a culture of openness, transparency and trust. Strategy is clearly communicated and cascaded to all levels, with a real sense of where the mission is heading and where each individual plays a part.