Midland Heart

We're one of the largest Midlands based housing associations, providing homes and services that enable people to live independently.
Hidden mission statement
http://www.midlandheartgroup.org.uk

Officially a Very Good
Company to Work For

Officially a Very Good
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Officially an Outstanding
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Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
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Officially a Good
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Officially a Good
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Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

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79
Best Company to work for in the UK
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Best Company
to work for

Efforts to be green are being made by housing association Midland Heart, an early adopter of the Sustainability Reporting Standard for Social Housing. It wants to make sure it maximises the positive impact of its investment in its communities and the planet.

Measures include recycling by the maintenance team, who sort and separate all waste before disposal. The association also works with developers to minimise waste when building new homes — in a current scheme, old roof tiles are being used instead of new ones.

Based in Birmingham city centre and having minimal parking, the association's headquarters promote sustainable commuting. Staff are encouraged to use greener transport methods through discounted travel passes and cycle-to-work schemes in Midland Heart's benefits package.

The association owns and manages more than 34,000 properties, and serves 70,000 customers, making it one of the largest housing associations in the Midlands.

It employs more than 1,100 people and invests in its staff from day one. They are offered learning opportunities and wide-ranging rewards because Midland Heart believes everyone should feel valued and supported at work.

Pay and benefits are reviewed often. Since March last year, in spite of the pandemic, not only did senior leaders commit to not furloughing anyone but also 106 staff completed qualifications to enhance their careers and 29 received an internal promotion.

Smart-working tools were also launched, shaped by colleagues' views and experiences. These enable its teams to work and collaborate effectively.

A spotlight on

Midland Heart

View the latest achievements

Featured Workplace Factors

My Company

71% of staff agreed

I love working for this organisation

Four inclusion networks help to create a workplace where everyone feels they belong. A big part of their work is to support colleague interaction through innovative, inclusion-focused events. From the guide to supporting disabled colleagues and female career development workshops, to Movember fundraising challenges, these encourage greater collaboration among teams.
Fair Deal

56% of staff agreed

I am paid fairly for the work I do relative to people in similar positions in similar organisations

To learn more about how it can remove barriers to progression and reduce the gender pay gap, the association has worked really closely with Balance, its female Inclusion network. As a result, maternity and adoption pay has increased and an event to encourage peer-to-peer recognition of female colleagues was staged.
Personal Growth

69% of staff agreed

This job is good for my own personal growth

As well as supporting formal qualifications, the association has set up a Partnership Council, advocate group and inclusion networks to promote opportunities for staff to get involved in initiatives, develop a broader understanding on topics that are important to them and help to make Midland Heart a truly great place to work.
My Company
%

71% of staff agreed

I love working for this organisation

Four inclusion networks help to create a workplace where everyone feels they belong. A big part of their work is to support colleague interaction through innovative, inclusion-focused events. From the guide to supporting disabled colleagues and female career development workshops, to Movember fundraising challenges, these encourage greater collaboration among teams.
Fair Deal
82%

56% of staff agreed

I am paid fairly for the work I do relative to people in similar positions in similar organisations

To learn more about how it can remove barriers to progression and reduce the gender pay gap, the association has worked really closely with Balance, its female Inclusion network. As a result, maternity and adoption pay has increased and an event to encourage peer-to-peer recognition of female colleagues was staged.
Personal Growth
96%

69% of staff agreed

This job is good for my own personal growth

As well as supporting formal qualifications, the association has set up a Partnership Council, advocate group and inclusion networks to promote opportunities for staff to get involved in initiatives, develop a broader understanding on topics that are important to them and help to make Midland Heart a truly great place to work.

Quick Facts

Organisation established in
1925
Total number of UK employees
Number of UK locations
43
Employee average age
43% : 57%
Male : Female employee ratio
26%
Employees earning £35k+
17%
Employee turnover (voluntary)
Quote from the top...
Our people are at the heart of everything we do. We know achieving our mission is only possible with a fulfilled team and want everyone to feel at home at Midland Heart. I’m committed to us doing everything we can to support, develop and listen to our teams because I want everyone at Midland Heart to have the opportunity to thrive. It’s important to me that people enjoy coming to work and taking pride in making our homes places customers want to live. I’m extremely proud to achieve this recognition from Best Companies which is a huge credit and testament to every one of our colleagues, both as individuals and as a team. However, to be a truly great place to work and build a career I recognise the importance of reflecting, continuing to challenge ourselves and each other, and never becoming complacent.

Glenn Harris, Chief Executive - Midland Heart

Benefits

Gym / Sports

Companies offering free or subsidised sports facilities / activities / gym memberships to all employees.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Latest Achievements

National Ranking
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79
Best Small Companies to work for in the UK
National Ranking
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79
Best Mid-Sized Companies to work for in the UK
National Ranking
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79
Best Mid-Sized Companies to work for in the UK
National Ranking
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79
Best Large Companies to work for in the UK
National Ranking
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79
Best Big Companies to work for in the UK
National Ranking
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79
Best NFP Organisations to work for in the UK
London
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Best Small Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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London
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Best Big Companies to work for in London
East of England
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Best Companies to work for in the East of England
The Midlands
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Best Companies to work for in the Midlands
The East Midlands
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35
Best Companies to work for in the East Midlands
The West Midlands
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33
Best Companies to work for in the West Midlands
The North East
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The North West
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Northern Ireland
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Scotland
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The South East
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The South West
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Wales
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Best Companies to work for in the Wales
Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber
Sector Ranking
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12
Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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12
Best Companies to work for in the UK
Sector Ranking
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12
Best Companies to work for in the UK
Sector Ranking
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12
Best Companies to work for in the UK
Sector Ranking
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12
Best Companies to work for in the UK
Sector Ranking
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12
Best Companies to work for in the UK
Interested in a career with
Midland Heart
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Midland Heart

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