North Wales Housing

North Wales Housing provides homes and delivers services to over 2,700 households across North Wales.
Hidden mission statement
http://nwha.org.uk

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North Wales Housing sent each member of staff a card for St David's Day, on March 1 — an illustration of its commitment to caring for its employees, as well as its tenants. Informal online events were also organised to celebrate the day.

Staff welfare was looked after last year by giving them a wellbeing day off, along with a voucher, so they could pamper themselves. An external company provides counselling services, and there are webinars as well as other training for managers. Calon, the association's wellbeing group, offers an array of support information. Employees are encouraged to be open about how they are feeling and one-to-one meetings with managers always start with staff being asked how they are.

The association is a Disability Confident employer and last year received an Investors in People gold award. It is in discussions about setting up an agile working policy and staff have been involved in the process.

North Wales Housing provides more than 2,700 homes across Gwynedd, Anglesey, Conwy, Denbighshire and Wrexham, and is building more. The not-for-profit organisation was founded in 1974 and today has about 170 employees. It has developed expertise in housing people aged over 55. It also offers supported units and services for people with drug and alcohol problems, mental health issues or learning disabilities, and others such as ex-offenders and young people leaving care.

A spotlight on

North Wales Housing

View the latest achievements

Featured Workplace Factors

My Team

84% of staff agreed

I feel a strong sense of family in my team

The organisation set up a “kitchen” channel on Microsoft Teams to encourage staff to chat in the way they would at work. Fun activities, including bingo, quizzes and team meet-ups took place online, but "walk and talk" sessions allowed people to meet up outdoors.
Giving Something Back

89% of staff agreed

My organisation encourages charitable activities

This year the organisation is fundraising for Mind Cymru, the Welsh branch of the mental health charity. Events began with a lunchtime bingo session during Mental Health Awareness week. Last year it raised £3,010 — £10 over its target — for Awyr Las, North Wales's NHS charity.
Personal Growth

78% of staff agreed

The experience I gain from this job is valuable for my future

An annual 'Rising Stars' programme allows those on the scheme to visit other organisations to look at best practice. They also meet the housing association's chairman, chief executive and other senior staff to find out how they achieved their roles and what advice they can offer. Secondment opportunities are also available for staff.
My Team
%

84% of staff agreed

I feel a strong sense of family in my team

The organisation set up a “kitchen” channel on Microsoft Teams to encourage staff to chat in the way they would at work. Fun activities, including bingo, quizzes and team meet-ups took place online, but "walk and talk" sessions allowed people to meet up outdoors.
Giving Something Back
82%

89% of staff agreed

My organisation encourages charitable activities

This year the organisation is fundraising for Mind Cymru, the Welsh branch of the mental health charity. Events began with a lunchtime bingo session during Mental Health Awareness week. Last year it raised £3,010 — £10 over its target — for Awyr Las, North Wales's NHS charity.
Personal Growth
96%

78% of staff agreed

The experience I gain from this job is valuable for my future

An annual 'Rising Stars' programme allows those on the scheme to visit other organisations to look at best practice. They also meet the housing association's chairman, chief executive and other senior staff to find out how they achieved their roles and what advice they can offer. Secondment opportunities are also available for staff.

Quick Facts

Organisation established in
1974
Total number of UK employees
Number of UK locations
43
Employee average age
48% : 52%
Male : Female employee ratio
13%
Employees earning £35k+
23%
Employee turnover (voluntary)
Quote from the top...
Achieving the One to Watch status this year has been fantastic for our whole NWH Family. The last 12 months has been such a difficult year but everyone has pulled together and continued to put our customers at the heart of what we do. We have been there for each other and still managed to have some fun along the way too.

Lynne Williams, Head of People

Benefits

Development

Companies that provide support to all employees for non-work related training.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Women in Senior Management

At least 40% of senior managers are women.

Latest Achievements

National Ranking
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88
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88
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Wales
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Interested in a career with
North Wales Housing
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North Wales Housing

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