North Wales Housing, founded in 1974, is a heart-focused organisation that provides homes and delivers services to over 2,700 households across North Wales. The organisation puts customers at the centre, offering a variety of services, from specialist properties for over 55s to supported housing units for vulnerable groups.
North West Housing's commitment to employee engagement is evident in its communication and interactive practices. It uses platforms like Workplace for staff to share ideas, hold regular staff briefings and listening sessions, and give 'shout outs' to recognise the hard work of individuals and teams. This approach creates a supportive and collaborative environment, where employees feel valued and heard.
North West Housing also encourages employees to hold each other accountable to the company's values, promoting an atmosphere of mutual respect and integrity. The organisation focuses on 'Trust', one of its key values, during Leaders Away Days and encourage open dialogue during staff sessions.
North West Housing's commitment to a learning environment is clear in its approach to staff development, offering supported development plans. With a dedicated team always striving for better, North West Housing's mission to transform lives through great homes, quality services, and support is a testament to its= engagement and dedication to both its customers and employees. This is a company that truly embodies its values, and where people are at the heart of everything it does.
