Operam Education Group

Operam Education Group is a forward-thinking company specialising in the acquisition and development of education recruitment agencies. Founded in 2017, its portfolio consists of four well-established brands – Provide Education, The Education Specialists, Teachers UK and Key Stage Teacher Supply. Each has served its region and specialist areas over decades, and together they are a leading force in the North.

“We get to know everyone we do business with, in order to understand their individual needs so we can deliver a bespoke service,” Operam, which makes its debut on the Best Companies lists this year, says.

Operam's culture of growth – with the company values of fostering innovation and maximising potential; applying knowledge through experience; and accountability – feeds back into the opportunities people get to maximise their potential. Employees are mentored and supported and work/life balance is a priority. Wellness audits, programmes and ambassadors keep everyone on track.

Operam works in partnership with individuals, schools and businesses to foster a collaborative decision-making process underpinned by transparency. Its people volunteer as an additional resource in the classroom, too – keeping local knowledge live in this way is invaluable when recruiting the right supply staff for the right roles.

Everyone – whether furloughed or not – was treated inclusively and equally in accordance with the core Operam philosophy of not leaving anyone isolated. Hierarchies were no barrier to communication. Staff received weekly telephone calls or more, according to need, from founder and CEO Eddie Austin or COO Sharon Bullock, as part of a three-pronged approach to emotional, financial and operational support.