PDSA

The Vet Charity For Pets In Need
Hidden mission statement
http://www.pdsa.org.uk

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For 106 years, veterinary charity PDSA has led with its 'head and heart,' providing expert treatment for sick and injured pets whose owners may otherwise be unable to afford it.

The Shopshire-based charity has provided 100 million free treatments to more than 20 million pets across its network of almost 50 hospitals UK-wide, supported by donations and the activities of its 100-plus high street charity shops.

The charity is also an influential voice on pet health and wellbeing, whether leading the debate on pet obesity, conducting the UK's most extensive annual pet survey, raising the status of animals or simply celebrating their contribution to our lives.

And the PDSA's focus on wellbeing extends to its own team of around 2100 employees, listening to what would enhance their lives at work and beyond.

It embraces flexible working, trusting staff to work in a way and place that meets the demands of their roles rather than imposing rigid rules and procedures. And wellbeing days have been a staple offering since 2021, recognising the efforts of its employees.

The charity's wellbeing and benefits platform is supporting staff financially, collectively saving them almost £50,000 since its launch in October 2019, and its resources on mental, physical and financial wellbeing have proved popular.

Staff can also take advantage of a health cash plan, free annual flu jabs and a payroll partnership with a credit union, allowing them to save directly from their pay packet at favourable rates. It also gives them access to affordable lending if they need it.

A spotlight on

PDSA

View the latest achievements

Featured Workplace Factors

Leadership

70% of staff agreed

This organisation is run on strong values / principles

Following feedback, the charity's top team are doing more to keep their employees in the loop. This includes monthly live Q&As, quarterly video updates on organisational priorities, regular emails and site visits. There's also a quarterly presentation to the leadership group cascaded to all employees via the 'TeamTalk' meeting pack for line managers.

Personal Growth

68% of staff agreed

The experience I gain from this job is valuable for my future

Clinical teams get in-house CPD delivered by PDSA's own clinical experts, providing learning opportunities for subject matter experts and attendees. The charity offers around 20 placements for newly graduated clinicians, with staying on in permanent roles. And there are also apprenticeship opportunities for staff to develop their skills.

My Manager

78% of staff agreed

I feel that my manager talks openly and honestly with me

Around 400 managers and leaders are enrolled on a six-month leadership development programme covering practical and theoretical topics to help them better understand their teams and feel more equipped to lead them to success. Participants are encouraged to 'buddy up' to create a support network across the organisation once the training is complete.

Leadership
71
%

70% of staff agreed

This organisation is run on strong values / principles

Following feedback, the charity's top team are doing more to keep their employees in the loop. This includes monthly live Q&As, quarterly video updates on organisational priorities, regular emails and site visits. There's also a quarterly presentation to the leadership group cascaded to all employees via the 'TeamTalk' meeting pack for line managers.

Personal Growth
78
%

68% of staff agreed

The experience I gain from this job is valuable for my future

Clinical teams get in-house CPD delivered by PDSA's own clinical experts, providing learning opportunities for subject matter experts and attendees. The charity offers around 20 placements for newly graduated clinicians, with staying on in permanent roles. And there are also apprenticeship opportunities for staff to develop their skills.

Leadership
71
%

70% of staff agreed

This organisation is run on strong values / principles

Following feedback, the charity's top team are doing more to keep their employees in the loop. This includes monthly live Q&As, quarterly video updates on organisational priorities, regular emails and site visits. There's also a quarterly presentation to the leadership group cascaded to all employees via the 'TeamTalk' meeting pack for line managers.

Quick Facts

Organisation established in
1917
Total number of UK employees
Number of UK locations
40
Employee average age
13% : 87%
Male : Female employee ratio
22%
Employees earning £35k+
25%
Employee turnover (voluntary)
Quote from the top...

Employee engagement is incredibly important to me, and I want PDSA to continue to strive to be a great place to work. So much has changed over the past 18 months and as we start to plan for our long-term future and what PDSA will look like in a post-Covid?world, we need?to understand how our people truly feel about our organisation and about the work that they do. It’s only through having an engaged workforce who want to have their voices heard and are willing to give us their feedback, that we can fully understand how they feel and identify what we’re doing well, and where, as an employer, we can do things even better.

Jan McLoughlin, Director General - PDSA

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Women in Senior Management

At least 40% of senior managers are women.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Latest Achievements

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78
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33
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73
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