PDSA

The UK's leading veterinary charity for pets in need.
Hidden mission statement
http://www.pdsa.org.uk

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The caring and considerate culture at PDSA comes from its very core – with the charity having provided a staggering 100 million free treatments to more than 20 million pets since it was established in 1917, thanks to animal welfare pioneer and founder, Maria Dickin CBE’s, revolutionary vision.

From the first branch of the ‘Peoples Dispensary for Sick Animals of the Poor’ from a basement in Whitechapel, today PDSA continues Marias’s lifesaving charitable work in local communities across the UK by providing free and concessionary veterinary care to those who cannot afford it, and by actively promoting responsible pet ownership.

Listening is a big part of life at PDSA – and to better understand how employees are feeling, the organisation hosts live Q&A sessions and informal catchups with senior leaders and line managers so that any concerns, questions, or feedback can be voiced.

The outcomes of these sessions have led to positive change within PDSA, including a wellbeing focus that saw it provide over 3,000 wellbeing days for teams across the organisation, as well as the distribution of mental health awareness booklets and the introduction of a 10-day paid dependency leave to support employees caring for children or other relatives.

The organisation’s commitment to staff sees it put diversity and inclusion high on the agenda, with a working group created to help understand just how diverse the sectors in which it operates are, to help guide PDSA in the creation of an overall strategy to proactively promote and celebrate diversity.

A spotlight on

PDSA

View the latest achievements

Featured Workplace Factors

Wellbeing

61% of staff agreed

I am happy with the balance between my work and home life

PDSA’s wellbeing platform, Fetch, offers a range of resources around mental, physical, and financial wellbeing, whilst the organisation’s payroll partnership with Transave UK credit union has allowed employees to save monthly. Benefits such as a new health cash plan and annual flu jabs have also been introduced to help employee wellbeing.
Personal Growth

71% of staff agreed

The experience I gain from this job is valuable for my future

PDSA delivers its very own in-house CPD for its clinical teams, as part of its ongoing improvement and development programme. This content is delivered online by in-house experts, providing new learning opportunities for all. The organisation’s e-Learning platform is readily available to all staff and covers a range of topics including diversity and wellbeing.
My Manager

78% of staff agreed

I feel that my manager talks openly and honestly with me

The organisation’s ongoing leadership programme offers six months of training to aspiring managers and leaders, covering a range of practical and theoretical topics to help leaders better understand their teams and feel more equipped to lead them to success through the principles of Situational Leadership and the use of DiSC profiling.
Wellbeing
71
%

61% of staff agreed

I am happy with the balance between my work and home life

PDSA’s wellbeing platform, Fetch, offers a range of resources around mental, physical, and financial wellbeing, whilst the organisation’s payroll partnership with Transave UK credit union has allowed employees to save monthly. Benefits such as a new health cash plan and annual flu jabs have also been introduced to help employee wellbeing.
Personal Growth
82%

71% of staff agreed

The experience I gain from this job is valuable for my future

PDSA delivers its very own in-house CPD for its clinical teams, as part of its ongoing improvement and development programme. This content is delivered online by in-house experts, providing new learning opportunities for all. The organisation’s e-Learning platform is readily available to all staff and covers a range of topics including diversity and wellbeing.
My Manager
96%

78% of staff agreed

I feel that my manager talks openly and honestly with me

The organisation’s ongoing leadership programme offers six months of training to aspiring managers and leaders, covering a range of practical and theoretical topics to help leaders better understand their teams and feel more equipped to lead them to success through the principles of Situational Leadership and the use of DiSC profiling.

Quick Facts

Organisation established in
1917
Total number of UK employees
Number of UK locations
40
Employee average age
12% : 88%
Male : Female employee ratio
0%
Employees earning £35k+
0%
Employee turnover (voluntary)
Quote from the top...

Employee engagement is incredibly important to me, and I want PDSA to continue to strive to be a great place to work. So much has changed over the past 18 months and as we start to plan for our long-term future and what PDSA will look like in a post-Covid world, we need to understand how our people truly feel about our organisation and about the work that they do. It’s only through having an engaged workforce who want to have their voices heard and are willing to give us their feedback, that we can fully understand how they feel and identify what we’re doing well, and where, as an employer, we can do things even better.

Jan McLoughlin, Director General - PDSA

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Women in Senior Management

At least 40% of senior managers are women.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Latest Achievements

National Ranking
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15
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15
Best Mid-Sized Companies to work for in the UK
National Ranking
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15
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National Ranking
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15
Best Big Companies to work for in the UK
National Ranking
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15
Best NFP Organisations to work for in the UK
London
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13
Best Small Companies to work for in London
London
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13
Best Mid Sized Companies to work for in London
London
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13
Best Mid Sized Companies to work for in London
London
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13
Best Large Companies to work for in London
London
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13
Best Big Companies to work for in London
East of England
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47
Best Companies to work for in the East of England
The Midlands
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Best Companies to work for in the Midlands
The East Midlands
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47
Best Companies to work for in the East Midlands
The West Midlands
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43
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The North East
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33
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The North West
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70
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Northern Ireland
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Scotland
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22
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The South East
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51
Best Companies to work for in the South East
The South West
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43
Best Companies to work for in the South West
Wales
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25
Best Companies to work for in the Wales
Yorkshire & The Humber
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45
Best Companies to work for in Yorkshire & The Humber
Sector Ranking
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17
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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17
Best Companies to work for in the UK
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