PICS (Primary Integrated Community Services)

We co-create services with GPs and commissioners, meeting the health and wellbeing needs of our local communities.
http://picsnhs.org.uk/

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The caring staff of PICS (Primary Integrated Community Services) provide the people of Nottinghamshire with holistic wellbeing and health services in the community. Ensuring a seamless experience for patients the company is proud to be a trusted partner of the NHS, and it collaborates with the whole social and health system.

Formed in 2013 by a GP and a practice partner PICS' specialist, experienced clinicians and carers support GPs and practices to provide vital services – which include acute home visiting, cardiology care and advance care planning – in primary and community settings. PICS services are free for patients to access, as appointed by the NHS. Wholly owned by local GPs, if the company makes any surplus the money goes back into developing staff and patient services, not for profit.

PICS employees have worked on the front line throughout the pandemic, looking after patients in their homes and communities and exemplifying the company's core value: ‘we care'. PICS' priority since the Covid-19 outbreak has been to keep patients and staff safe by preventing and controlling infection and by finding new ways of working.

Employees not on the front line switched to remote working and the workforce has kept in touch via Microsoft Teams and an improved staff intranet. PICS has implemented thorough safety processes and procedures for those returning to the office, although some teams may continue to work from home. On the sad occasion of an employee suffering a close bereavement during the pandemic PICS sent flowers.

Featured Workplace Factors

My Manager

77% of staff agreed

My manager cares about how satisfied I am in my job

With Covid-related national guidance emerging rapidly from the NHS and the government PICS issued a manager's guide to help with queries from team members – such as working from home arrangements and wearing PPE. The management team met via video call during the pandemic to share issues and look for solutions that would help with the delivery of patient services.

Leadership

85% of staff agreed

This organisation is run on strong values / principles

PICS company leaders continued coming into the Nottingham headquarters at least three days a week throughout the pandemic, in support of staff who were facing a higher risk of Covid infection by delivering face-to-face care to patients.

Wellbeing

78% of staff agreed

I am happy with the balance between my work and home life

Staff have access to a clinical psychology service offering one-to-one support for bereavement and anxiety-related issues. PICS also introduced #20minCareSpace, an optional 20-minute call at the end of team meetings hosted by a trained facilitator for staff to reflect on challenges, reconnect with each other and devise personal wellbeing plans.

Benefits

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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