Staff at Quill Pinpoint stay an average of eight years, thanks to its belief that if the company looks after its staff, it will look after its clients.

Equal opportunities, professional development, and career-progression pathways combine with having fun at work to create a culture that offers a one-stop shop for law firms' software and service needs. What began in 1978 with a few entrepreneurs selling programmable calculators has developed into a 100-plus team based at offices in Manchester and Liverpool, Colchester, Kirkaldy, and Brighton.

Staff help law firms run smarter and more effectively by providing software to manage practices and legal accounts, as well as outsourced legal cashiering, payroll, mailroom, and typing.

The company is a real living-wage employer with a ‘competent salary’ framework that ensures that salaries are transparent and fair. The leadership team has introduced private healthcare, enhanced maternity and paternity packages, pension, 2x salary for death in service, and a employee benefits platform with exclusive discounts. Employees share 5% of Quill's annual profits and enjoy perks like Wellness Days, paid Charity Days, and birthdays off (along with £40 to spend).

Managing Director Tom Wormald meets all new starters, reinforcing the company values of remaining committed, open and honest, respectful, supportive, and efficient. Virtual company-wide News, Views and Eats (NVE) meetings take place quarterly, updating staff on company business and allowing them to ask questions or offer views. Additionally, an employee forum, QTalk, was launched - putting questions to the meeting on behalf of staff.