Retail Marketing Group

Hidden mission statement
http://www.retailmarketing.com

Officially a Very Good
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Best Company to work for in the UK
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Best Company
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WARREN RICHMOND IS big on communication. Whether leading the weekly huddle or answering quickfire questions at Q&A sessions, the founder and head honcho at this consumer engagement agency in Reading, is always free to talk. His approachable style of leadership is a big hit with his 64-strong team, who feel managers talk to them openly and honestly (an 88% positive score) and that Richmond runs Retail Marketing Group on sound moral principles (87%). www.retailmarketing.com

Featured Workplace Factors

My Company

100% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Communication has been a big focus this year for Retail Marketing. They listened to their employees and noted that they need to be more connected whilst working remotely. Their most innovative step-forward in communication has been the creation of RMG Loop, the company's app based tool to engage their colleagues globally. Loop has taken two years to develop and an investment of over £250,000, and is available on iOS, Android and web. Two key communication favourites of Loop are the 'What's On' and the social feed. Both allow everyone to see and share what's happening in their world. This has proved to be a simple and highly interactive way to see what's going on in real-time, and it also enables employees to work collaboratively together. Also, every Tuesday, anyone in the head office meets in a 'Huddle' to communicate what's happening that week. This is live streamed to the whole business for those who can't physically attend. After each Huddle they share the highlights via Loop. They also listened to their employees about Leadership communication and what more they wanted to see and hear from the leaders. It was clear that Directors could be more visible within the business. As a result of this the CEO now hosts a Q&A session on a quarterly basis. This allows everyone a chance to ask him or any of the Directors any questions about the business, and again this is live streamed to everyone and shared on Loop.

My Team

100% of staff agreed

My team is fun to work with

Communication has been a big focus this year for Retail Marketing. They listened to their employees and noted that they need to be more connected whilst working remotely. Their most innovative step-forward in communication has been the creation of RMG Loop, the company's app based tool to engage their colleagues globally. Loop has taken two years to develop and an investment of over £250,000, and is available on iOS, Android and web. Two key communication favourites of Loop are the 'What's On' and the social feed. Both allow everyone to see and share what's happening in their world. This has proved to be a simple and highly interactive way to see what's going on in real-time, and it also enables employees to work collaboratively together. Also, every Tuesday, anyone in the head office meets in a 'Huddle' to communicate what's happening that week. This is live streamed to the whole business for those who can't physically attend. After each Huddle they share the highlights via Loop. They also listened to their employees about Leadership communication and what more they wanted to see and hear from the leaders. It was clear that Directors could be more visible within the business. As a result of this the CEO now hosts a Q&A session on a quarterly basis. This allows everyone a chance to ask him or any of the Directors any questions about the business, and again this is live streamed to everyone and shared on Loop.

Giving Something Back

98% of staff agreed

My organisation encourages charitable activities

All full-time employees can volunteer for 30 hours a year during working hours. This is usually taken as four days throughout the year during which RMG still pays the employee. Everyone is encouraged to be as personal as possible with their volunteering days, and spend the time with charities or initiatives that matter to them. Ultimately employees can volunteer for any charity they would like to support. Some examples of charities our employees have supported this year include: Alzheimer's UK, Dogs Trust, Mind, Daisy's Dream, Sport Relief, The National Trust, West Berkshire Food Bank and Young Enterprise Scheme. Within their head office they also run a variety of fundraising initiatives throughout the year including climbing Mount Kilimanjaro, sweepstakes, bingo, Fantasy Football, Movember, Three Peaks, Sport Relief run, marathons, triathlons, donations for completing surveys, bake sales, tuck shop (20% of proceeds go to charity), car boot sales, raffles and games. They have also donated books and clothes collected from employee, friends and families for the Mind charity store in Reading and food donations for Wokingham Foodbank. In September 2016 RMG employees were in the top 3% of fundraisers on JustGiving.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

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