Salix Homes

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http://www.salixhomes.org

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LINES OF COMMUNICATION were opened up when staff at Salix Homes took on the “10 call challenge”, fielding tenants' inquiries to its call centre. This helped to build up their understanding of the responsibilities of different sections of the social housing provider, which owns and manages 8,500 properties in and around Salford. Salix Homes, which is new to our not-for-profit list, operated on behalf of Salford city council before taking over the authority's housing stock in 2015. It has a workforce of 344, which goes out of its way to help each other, scoring 80% positive, in the top 20 among mid-size operations. There were 49 voluntary redundancies last year but staff are content with their pay and benefits (61%). Half the employees work from home and find their jobs good for their personal growth (72%). People also have fun with their teams (76%). www.salixhomes.org

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Featured Workplace Factors

My Company

90% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Salix Homes offer a robust induction process for all new starters that includes training on safeguarding, manual handling, IOSH, equality and diversity and ICT systems, combined with job specific training. They are committed to an intake of apprentices each year who are paid the minimum wage for their age and not an apprentice rate in areas of their business and they currently have two graduate roles in place who receive an enhanced salary above Living Wage, as well as their full study fees. Salix Homes offer a number of NVQ opportunities to staff within the organisation to support their development. They run “Manager Academies” on a monthly basis for all employees with people responsibilities to focus on themes impacting on the Manager. The responsibilities include delivering effective appraisals, recruitment and selection, training and more.

My Team

88% of staff agreed

People in my team go out of their way to help me

Salix Homes uses a performance management system, which manages all service action plans under the Corporate Plan. Managers are responsible for reporting on their service areas within the system and are required to attend quarterly performance clinics to report their performance to the Executive Team. On an annual basis each service area/team has an externally led audit carried out and the outcome is then reported to the internal audit committee. Once the actions have been agreed at the committee, the Manager is responsible for providing bi-monthly update reports to the committee. Managers are subject to monthly one to one and annual appraisals with their Managers, where both their performance against objectives and the competency framework are measured.

My Manager

82% of staff agreed

I feel that my manager talks openly and honestly with me

Salix Homes uses a performance management system, which manages all service action plans under the Corporate Plan. Managers are responsible for reporting on their service areas within the system and are required to attend quarterly performance clinics to report their performance to the Executive Team. On an annual basis each service area/team has an externally led audit carried out and the outcome is then reported to the internal audit committee. Once the actions have been agreed at the committee, the Manager is responsible for providing bi-monthly update reports to the committee. Managers are subject to monthly one to one and annual appraisals with their Managers, where both their performance against objectives and the competency framework are measured.

My Company
%

90% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Salix Homes offer a robust induction process for all new starters that includes training on safeguarding, manual handling, IOSH, equality and diversity and ICT systems, combined with job specific training. They are committed to an intake of apprentices each year who are paid the minimum wage for their age and not an apprentice rate in areas of their business and they currently have two graduate roles in place who receive an enhanced salary above Living Wage, as well as their full study fees. Salix Homes offer a number of NVQ opportunities to staff within the organisation to support their development. They run “Manager Academies” on a monthly basis for all employees with people responsibilities to focus on themes impacting on the Manager. The responsibilities include delivering effective appraisals, recruitment and selection, training and more.

My Team
%

88% of staff agreed

People in my team go out of their way to help me

Salix Homes uses a performance management system, which manages all service action plans under the Corporate Plan. Managers are responsible for reporting on their service areas within the system and are required to attend quarterly performance clinics to report their performance to the Executive Team. On an annual basis each service area/team has an externally led audit carried out and the outcome is then reported to the internal audit committee. Once the actions have been agreed at the committee, the Manager is responsible for providing bi-monthly update reports to the committee. Managers are subject to monthly one to one and annual appraisals with their Managers, where both their performance against objectives and the competency framework are measured.

My Company
%

90% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Salix Homes offer a robust induction process for all new starters that includes training on safeguarding, manual handling, IOSH, equality and diversity and ICT systems, combined with job specific training. They are committed to an intake of apprentices each year who are paid the minimum wage for their age and not an apprentice rate in areas of their business and they currently have two graduate roles in place who receive an enhanced salary above Living Wage, as well as their full study fees. Salix Homes offer a number of NVQ opportunities to staff within the organisation to support their development. They run “Manager Academies” on a monthly basis for all employees with people responsibilities to focus on themes impacting on the Manager. The responsibilities include delivering effective appraisals, recruitment and selection, training and more.

Quick Facts

Organisation established in
Total number of UK employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)
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Benefits

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

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