Sandwell Community Caring Trust

Hidden mission statement
http://www.sandwellcct.org.uk/

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THE PRIZE ASSET of Sandwell Community Caring Trust is its staff. Looking after the elderly and disabled is not easy, and the charity believes the key to making sure society's most vulnerable people are treated with dignity and respect is to treat their carers the same way. It's working: the trust is second overall in our employee survey for charities and public sector organisations and takes first place with a positive score of 80% for questions on Wellbeing. Staff love working for the organisation (81%), the top score. Employees have also put the charity in the top 10 for all eight factors that contribute to Sandwell's overall score. Established in West Bromwich in 1997, the trust has 28 sites in the West Midlands and southwest with more than 600 clients. Staff help adults with physical and learning disabilities and provide residential and daycare for the elderly. Work rarely interferes with their responsibilities at home (83%) and they are happy with the balance between work and home life (80%), both in first place in our survey. The trust offers free occupational health and counselling services. The workforce (mainly women) records the highest positive score among mid-sized organisations for remaining stress-free (86%). Managers regularly cover care shifts and muck in with employees, who say their bosses are excellent role models (77%) and supportive (80%), both top scores. Geoffrey Walker, the chief executive for more than 30 years, inspires staff (74%). Bosses acknowledge a job well done with positive comments, small gifts and meals out. Staff say they have all the support they need to provide a great service (79%) and they do not feel the charity takes advantage of them (72%), both top scores. The typical job at Sandwell is care assistant, earning £16,700. People feel they are paid fairly compared with people in similar jobs elsewhere (71%), the second best score. sandwellcct.org.uk

Featured Workplace Factors

My Company

89% of staff agreed

My work is an important part of my life

Employees only have a contract for a maximum of 37 hours per week. Care Managers can authorise anyone wishing to work overtime for a maximum of 48 hours per week. These levels of work are in line with the European Time Working Directive and are in place to protect Sandwell's employees. Sandwell also employ a staff care counsellor for any employee experiencing specific personal or employment issues. The care counsellor can refer individuals for specialist counselling if necessary. Sandwell also has a specialist occupational health advisor who employees can see or be referred to with any physical or mental health issues.

My Team

88% of staff agreed

My team is fun to work with

Management tool kits/resources are part of the management training programme. Sandwell offer pay/support for external management qualifications. They currently have a care worker on a university qualification which SCCT is funding. There is also a Management Development Programme. Sandwell offer 360 feedback through Management meetings and personal supervision. Internal coaching/mentoring is undertaken with personal supervision.

My Manager

88% of staff agreed

I feel that my manager talks openly and honestly with me

Employees only have a contract for a maximum of 37 hours per week. Care Managers can authorise anyone wishing to work overtime for a maximum of 48 hours per week. These levels of work are in line with the European Time Working Directive and are in place to protect Sandwell's employees. Sandwell also employ a staff care counsellor for any employee experiencing specific personal or employment issues. The care counsellor can refer individuals for specialist counselling if necessary. Sandwell also has a specialist occupational health advisor who employees can see or be referred to with any physical or mental health issues.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Women in Senior Management

At least 40% of senior managers are women.

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