Scottish Friendly, a Glasgow-based mutual life group, is a leading light in the UK's financial services sector, with a rich history that spans over 160 years. Founded as the 'City of Glasgow Friendly Society', Scottish Friendly's commitment to providing financial peace of mind to working-class families still resonates today. With an overriding purpose to help individuals and families achieve financial wellbeing, the organisation is dedicated to offering friendly products and exceptional customer care. As a mutual, Scottish Friendly is not governed by the needs of shareholders. Profits are funnelled back into the business to enhance customer service, fund IT upgrades, recruit new talent, and support various colleague wellbeing initiatives.

Scottish Friendly is also deeply committed to its local communities, with a three-year focus on supporting Action for Children, Developing the Young Workforce, and the Scottish Book Trust through 'The Scottish Friendly Children’s Book Tour.' This commitment to community and customer is mirrored internally, with a recognition scheme "My friendly rewards" that celebrates employees who embody the company's values. Additionally, to keep employees connected, Scottish Friendly distributes monthly newsletters, holds inter-department sessions, and celebrates events such as Pancake Tuesday, Easter, and Pride.

Through open communication, staff have confidence in the senior management team, it's clear that Scottish Friendly's values and principles resonate with its workforce. This mutual insurer is a shining example of an organisation that balances financial expertise with a strong commitment to its members, employees, and community.