Best Companies | Skipton Building Society Company Profile

Last year, Skipton Building Society introduced its "work your way" principle that recognises its commitment to flexibility in how and where colleagues work. It ensures they are supported and empowered to manager their own work-life balance.

It has adopted a range of new measures to make sure its colleague remain engaged. About 45% of roles are filled internally, which helps in retaining employees because they know that their career can progress within the society. Job swaps provide experiential development that supports this.

A bonus scheme allows colleagues to share in the society's success when it achieves its goals, and last year the on-target bonus was doubled.

The society was established in 1853 in the Yorkshire market town whose name it shares. Today more than one million people trust Skipton to help them save for the future and buy their own home. Building a better and more sustainable society remains a core value.

It is proud of its heritage and commitment to mutuality and there is a relentless focus on excellent customer service. Together with industry-leading colleague engagement, Skipton believes this sets it apart from others.

The business is one of just a handful of Investor in People Platinum-accredited organisations in the UK. It finds that those plans where colleagues have a say or are involved in from the start are the most effective.

Wellbeing

82% of staff agreed

I am happy with the balance between my work and home life

The Menopause Network promotes normalisation of, education about and support for women experiencing the peri-menopause and menopause. The group strives to help others understand what going through these life stages means, not just to aid women’s understanding of this transition, but also to help partners, friends, colleagues and family to understand better.

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My Company

93% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Strong emphasis is placed on listening to colleagues and responding to feedback, through pulse surveys on topics such as the society's reward offering and performance framework, full engagement surveys or focus groups that delve deeper into specific topics.

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Personal Growth

82% of staff agreed

The experience I gain from this job is valuable for my future

Skipton enables colleagues to drive their own development and growth through "playlists" that give them access to self-directed learning when the time is right for them. During Building a Better You week, sessions to promote the learning available took place and, since then, attendance has increased.

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Wellbeing

82% of staff agreed

I am happy with the balance between my work and home life

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Wellbeing

Best Practice

My Company

93% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

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My Company

Best Practice

Wellbeing

82% of staff agreed

I am happy with the balance between my work and home life

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Wellbeing

Best Practice

Family-friendly

Companies offering school hours contracts to all staff.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Women in Senior Management

At least 40% of senior managers are women.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

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