Specsavers - UK & Guernsey

Hidden mission statement
http://www.specsavers.co.uk/

Officially a Very Good
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Officially an Outstanding
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Officially a Global*
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You don't need 20/20 vision to see that Specsavers Optical Superstores (SOS) is a good employer. Employees can see clearly that is the case with an 84% positive score for being proud to work for the company Founded in a spare bedroom by Doug and Mary Perkins in 1984, SOS is the largest privately-owned optical retailer in the UK and, despite the economic downturn, continues to grow and expand. Employees say they feel they can make a difference in the company (77%), believe they can make a valuable contribution to the success of the organisation (79%) and are excited about where the company is going (82%, a top 10 score). In addition to quarterly bonuses, employees can also be awarded up to £500 for ideas taken up by the business. There is private healthcare and dental cover for all. A variety of other health initiatives include free fruit, bottles of water and flu jabs, and discounted health checks, Indian head massage and reflexology. Staff say they are paid fairly for their responsibilities within the company and also relative to people in similar firms (both 65%). Flexible working is encouraged. Many employees report no stress-related symptoms in the past 12 months (75%) and say their health is not suffering because of work (76%). The Perkins family make themselves accessible to all employees and send every staff member a birthday card. All of the company's main board members have an open-door policy and all participate in quarterly staff meetings as well as in charitable events. Employees find their leaders inspiring, giving a 78% positive score, say the firm is run on solid values and principles (78%) and have a great deal of faith in Doug and Mary Perkins (80%). The company has its own academy, which provides training and development opportunities from induction through to senior management. There are annual performance reviews as well as mid-year reviews with every Specsavers employee attending a “making the most of your performance review” workshop. The business also offers managers the opportunity to learn new skills through external courses or work shadowing, mentoring and secondments. Employees say their work is stimulating (76%), the experience gained is valuable to their futures (77%) and that their jobs are good for their personal growth (78%). It is the firm's family values that set it apart and probably garner the most loyalty from the workforce. Last year, at the annual ball, the company even provided babysitting at the hotel where the event was held. It follows that employees love working for Specsavers (78%).

A spotlight on

Specsavers - UK & Guernsey

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Featured Workplace Factors

Giving Something Back

94% of staff agreed

My organisation encourages charitable activities

Specsavers seeks to reward employees in a variety of formal and informal ways, from peer to peer shout outs and customer first awards to long service recognition and the annual Specsavers Ball. The company's quarterly bonus is also based solely on an individual's achievement of their objectives and is in no way related to company performance. All employees who have passed their probation are eligible to receive this. The scheme creates employee engagement, motivation and the need for Managers to manage their people effectively and appropriately. The scheme also means that all Managers have to meet each quarter to calibrate their bonus recommendations. This creates the need for a discussion about overall performance, like a mini people review on a regular basis, which thereby enables consistency and employee recognition amongst leadership teams.

My Company

88% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Specsavers are passionate about giving back to and working with many local, national and international causes. The company are involved in a vast number of activities to raise money for charities, for example their continued work with Vision Aid Overseas to safeguard the nine eye clinics Specsavers established with them in Zambia. The company also help to deliver a range of hand-crafted quilts made in Guernsey to an orphanage in Johannesburg, South Africa. Also in its 20th year, the annual Spectacle Wearer of the Year competition has raised £80,000 for UK anti-bullying children's charity Kidscape. New starters can donate a 'coin' to one of the charities that Specsavers support at the end of their induction, giving them an early understanding and participation in the organisation's charity work. Through the 'Giving back to our local communities' policy, staff are also encouraged to spend one working day per year helping out in the community. Specsavers also have staff nominated charities in each office and encourage staff to raise money for them. Last year the company raised almost £190,000 for these fantastic charities.

Leadership

86% of staff agreed

This organisation is run on strong values / principles

Specsavers seeks to reward employees in a variety of formal and informal ways, from peer to peer shout outs and customer first awards to long service recognition and the annual Specsavers Ball. The company's quarterly bonus is also based solely on an individual's achievement of their objectives and is in no way related to company performance. All employees who have passed their probation are eligible to receive this. The scheme creates employee engagement, motivation and the need for Managers to manage their people effectively and appropriately. The scheme also means that all Managers have to meet each quarter to calibrate their bonus recommendations. This creates the need for a discussion about overall performance, like a mini people review on a regular basis, which thereby enables consistency and employee recognition amongst leadership teams.

Giving Something Back
%

94% of staff agreed

My organisation encourages charitable activities

Specsavers seeks to reward employees in a variety of formal and informal ways, from peer to peer shout outs and customer first awards to long service recognition and the annual Specsavers Ball. The company's quarterly bonus is also based solely on an individual's achievement of their objectives and is in no way related to company performance. All employees who have passed their probation are eligible to receive this. The scheme creates employee engagement, motivation and the need for Managers to manage their people effectively and appropriately. The scheme also means that all Managers have to meet each quarter to calibrate their bonus recommendations. This creates the need for a discussion about overall performance, like a mini people review on a regular basis, which thereby enables consistency and employee recognition amongst leadership teams.

My Company
%

88% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

Specsavers are passionate about giving back to and working with many local, national and international causes. The company are involved in a vast number of activities to raise money for charities, for example their continued work with Vision Aid Overseas to safeguard the nine eye clinics Specsavers established with them in Zambia. The company also help to deliver a range of hand-crafted quilts made in Guernsey to an orphanage in Johannesburg, South Africa. Also in its 20th year, the annual Spectacle Wearer of the Year competition has raised £80,000 for UK anti-bullying children's charity Kidscape. New starters can donate a 'coin' to one of the charities that Specsavers support at the end of their induction, giving them an early understanding and participation in the organisation's charity work. Through the 'Giving back to our local communities' policy, staff are also encouraged to spend one working day per year helping out in the community. Specsavers also have staff nominated charities in each office and encourage staff to raise money for them. Last year the company raised almost £190,000 for these fantastic charities.

Giving Something Back
%

94% of staff agreed

My organisation encourages charitable activities

Specsavers seeks to reward employees in a variety of formal and informal ways, from peer to peer shout outs and customer first awards to long service recognition and the annual Specsavers Ball. The company's quarterly bonus is also based solely on an individual's achievement of their objectives and is in no way related to company performance. All employees who have passed their probation are eligible to receive this. The scheme creates employee engagement, motivation and the need for Managers to manage their people effectively and appropriately. The scheme also means that all Managers have to meet each quarter to calibrate their bonus recommendations. This creates the need for a discussion about overall performance, like a mini people review on a regular basis, which thereby enables consistency and employee recognition amongst leadership teams.

Quick Facts

Organisation established in
Total number of UK employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)
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