St Martins

We’re a homelessness charity in Norwich offering housing, support and care to the most vulnerable in our community.
http://www.stmartinshousing.org.uk

Officially a Very Good
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Officially a World Class
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Officially a World Class
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Officially a Good
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Officially a Good
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33
Best Company to work for in the UK
Feb 2020
th
Best Company
to work for

As a charity supporting people who are rough sleeping and/or homeless, Norwich-based St Martins teamed up with others in the sector to get everybody in during the pandemic.

In response to a nationwide appeal made by Luke Hall, MP for Thornbury and Yate and the minister for regional growth and local government since 2020, more than 15,000 people across the UK were rapidly given emergency accommodation.

St Martins found shelter for 100 people as part of this incredible undertaking, all of whom now have secure and permanent accommodation, many for the first time in years. The charity is proud of this work.

Through partnership working, like teaming up with an initiative that aids rough sleepers from abroad, St Martins significantly reduced the number of vulnerable people on the streets of Norwich over the past 12 months. It aims to ensure that no one needs to sleep on the streets. The charity also co-ordinated the delivery of food to those who needed it.

St Martins was established in 1970, when the Dean of Norwich Cathedral opened up his own garage as emergency. Within a year the first night shelter had opened in a church. Today, the committed and passionate St Martins team continues to deliver support.

The majority of St Martins staff are key workers. The charity undertook full risk assessments, followed strict CQC Covid guidelines for its shelters, and introduced regular testing for staff and residents. Full PPE has been available throughout to all employees at all At Martins sites.

Featured Workplace Factors

My Manager

84% of staff agreed

My manager would be quick to respond if I showed signs of being under too much pressure

Trustees had said at the start of the pandemic that St Martins was interested in saving lives, not money. This drove the charity's approach to the way in which all team members – few of whom were able to work remotely – were supported.

My Company

90% of staff agreed

I feel proud to work for this organisation

Rotas were changed for frontline workers so they had two weeks of shifts, then two weeks off. Head office staff worked from home as much as possible and managers were updated quickly through videos from the leadership. New policies and procedures were swiftly developed in response to new legislation.

My Team

88% of staff agreed

People in my team go out of their way to help me

Towards the end of the first lockdown, St Martin's surveyed team members and the results showed people that had felt well supported, with 94% of employees feeling they had received the right amount of information from Dr Jan Sheldon, the CEO, and the senior management team.

Benefits

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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33
Best Small Companies to work for in the UK
National Ranking
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33
Best Mid-Sized Companies to work for in the UK
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33
Best Large Companies to work for in the UK
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33
Best Big Companies to work for in the UK
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33
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