St Martins

To maximise independent living and prevent homelessness in our community by offering a hand up – housing, support and care – to the most vulnerable.
Hidden mission statement
http://www.stmartinshousing.org.uk

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Homeless charity, St Martins, was an essential lifeline to many during the pandemic because it supports more than 300 rough sleepers and homeless people in Norwich.

To thank its employees for their dedication and working consistently through such challenging times, the organisation demonstrated its gratitude by giving them two Covid bonuses and a Christmas bonus. Shift patterns were also changed to allow people to spend more time with their families.

Wellbeing is a priority for the charity. Last year, a reflective practice session pilot led by a professional took place. It enabled team members to talk about incidents and cases in a safe and open environment. The session helped staff to understand the behaviours exhibited by the people they support and how to manage and help them. A measure of its success was a decrease in absence rates especially after an untoward incident.

St Martins was set up after Alan Webster, who was Dean of Norwich Cathedral, opened up his garage as emergency accommodation for rough sleepers. Within a year, the first night shelter opened in St Martin of Oak, a redundant church. It became an 18-bed shelter offering basic accommodation.

Today, St Martins is "more than a home for the homeless". The organisation recognises that people who are homeless or at risk from homelessness need a wide variety of help that goes beyond a bed for the night. Its committed and passionate team works hard to understand the needs of the individual and deliver the support each person needs.

A spotlight on

St Martins

View the latest achievements

Featured Workplace Factors

My Company

94% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

The Norwich-based housing trust launched its 'Always Moving Forward' sessions last year - online meetings to discuss plans and challenges. They provide an open forum for discussion, questions, and debate. Feedback from the first session was positive and staff welcomed the opportunity to talk about organisational issues, such as culture, in an informal way.
Giving Something Back

89% of staff agreed

This organisation is keen to help people from disadvantaged backgrounds

In May last year, staff joined 23 other charities in the Walking4Norfolk challenge. It involved a virtual walk to Notre Dame cathedral in Paris to raise money for their organisations. They walked locally in teams to see which was the first group to make it virtually to the French capital.
My Team

91% of staff agreed

People in my team go out of their way to help me

St Martins will be creating internal secondment opportunities so that people can experience job roles in other directorates. For example, someone from care services will work in a direct-access hostel. The organisation believes that the more someone understands other parts of the organisation, the better team communication and interaction will be.
My Company
%

94% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

The Norwich-based housing trust launched its 'Always Moving Forward' sessions last year - online meetings to discuss plans and challenges. They provide an open forum for discussion, questions, and debate. Feedback from the first session was positive and staff welcomed the opportunity to talk about organisational issues, such as culture, in an informal way.
Giving Something Back
82%

89% of staff agreed

This organisation is keen to help people from disadvantaged backgrounds

In May last year, staff joined 23 other charities in the Walking4Norfolk challenge. It involved a virtual walk to Notre Dame cathedral in Paris to raise money for their organisations. They walked locally in teams to see which was the first group to make it virtually to the French capital.
My Team
96%

91% of staff agreed

People in my team go out of their way to help me

St Martins will be creating internal secondment opportunities so that people can experience job roles in other directorates. For example, someone from care services will work in a direct-access hostel. The organisation believes that the more someone understands other parts of the organisation, the better team communication and interaction will be.

Quick Facts

Organisation established in
1970
Total number of UK employees
Number of UK locations
46
Employee average age
35% : 65%
Male : Female employee ratio
6%
Employees earning £35k+
17%
Employee turnover (voluntary)
Quote from the top...
At St Martins we’re committed to delivering great services. Central to this are our amazing team members, some of whom deal with situations most people would only see on TV. We owe it to these team members and everyone who works tirelessly behind the scenes to be the very best employer we can be. Listening and engaging with team members every day is central to our continuous improvement journey and our determination to be the best employer we can be.

Dr Jan Sheldon, CEO

Benefits

Women in Senior Management

At least 40% of senior managers are women.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Latest Achievements

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Interested in a career with
St Martins
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St Martins

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