St Oswalds Hospice

http://www.stoswaldsuk.org

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

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13
Best Company to work for in the UK
th
Best Company
to work for

MIXING SPOONS WERE drawn for battle as staff competed in a cake bake-off to mark the 25th birthday of St Oswald's Hospice last year. With prizes for the best looking and most tasty confections, the event drew the workforce of 263 together to share a coffee and cake break and to celebrate the charity's quarter century of caring for patients near the end of their lives and supporting their families. Staff are proud to work for St Oswald's Hospice, scoring 91% positive, in third place among mid-sized organisations in our survey. The charity, with 17 sites in and around Newcastle upon Tyne, makes a positive difference in the world, they tell us (90%, second). The hospice has created a workplace culture of caring and fairness where employees feel a strong sense of family (77%) and say they have the support they need to provide a great service (76%). Both are top 10 scores. More than half of the staff work part-time and nearly a quarter have stayed for at least a decade. St Oswald's is committed to looking after the wellbeing of its employees and volunteers as well as patients. Any staff member can request up to six sessions of counselling outside the organisation, no questions asked, and complementary therapies are offered by volunteer therapists at very low cost. The hospice first opened its doors in 1986 after a long fundraising campaign led by Dorothy Jameson, a local woman who wanted to bring to the northeast the hospice services she had seen in London. Staff say James Ellam, the chief executive, runs the operation according to sound moral principles (83%, a top 10 score.) www.stoswaldsuk.org

Featured Workplace Factors

My Company

95% of staff agreed

I feel proud to work for this organisation

Claud Regnard, one of Consultants has just received a Lifetime Achievement award from Help the Hospices - the national umbrella organisation representing the hospice sector. Claud is renowned regionally, nationally and internationally for his expertise in specialist palliative care. He is also known for sharing his knowledge and learning with colleagues within palliative care. Claud has devised A Guide to Symptom Relief in Palliative Medicine, which is used by professionals aross the world, as a bedside textbook. Claud helped establish the UK's first Macmillan Nursing post for people with Learning Difficulty and they pioneered the development of DisDAT (Disability Distress Assessment Tool). It has been validated by Northumbria University and is now used by over 15 LD and mental health trusts, as well as by university research teams. It is included in the Mencap website and has its own website – www.disdat.co.uk In 1999 Claud developed CLiP. CLiP - Current Learning in Palliative Care – is a flexible education programme aimed at healthcare professionals. CLiP is now widely used in palliative care settings. It is available free online at www.helpthehospices.org and has been formally evaluated by Open University, which showed that it is an effective means of delivering learning and improving learning outcomes. Finally, Claud also devised a clinical response to the potential threat of ‘Pandemic Flu', which was shared with other hospices and and subsequently shaped Help the Hospice advice, as his paper was made available online to all members during the Swine Flu crisis in 2009.

Giving Something Back

93% of staff agreed

My organisation makes a positive difference to the world we live in

At St Oswalds they believe wellbeing begins with the line manager/staff member relationship, underpinned by a range of support tools that can be accessed by either the line manager or member of staff. Contact and dialogue through one to one sessions and team meetings means that staff wellbeing is monitored on a regular basis. To support this the St Oswalds Staff Support leaflet is issued personally to each new member of staff by the HR Director when they join St Oswalds. She talks through in detail the range of support mechansisms in place to support them during their employment. Two examples are access to complementary therapies delivered by volunteer therapists at very low cost, appointments at end of day to fit in with working patterns, making use of the skills of volunteers. St Oswalds also offer referrals to external counselling with no questions asked about reason for referral so they remain highly confidential. Up to six sessions are offered but can be extended.

My Team

90% of staff agreed

My team is fun to work with

Claud Regnard, one of Consultants has just received a Lifetime Achievement award from Help the Hospices - the national umbrella organisation representing the hospice sector. Claud is renowned regionally, nationally and internationally for his expertise in specialist palliative care. He is also known for sharing his knowledge and learning with colleagues within palliative care. Claud has devised A Guide to Symptom Relief in Palliative Medicine, which is used by professionals aross the world, as a bedside textbook. Claud helped establish the UK's first Macmillan Nursing post for people with Learning Difficulty and they pioneered the development of DisDAT (Disability Distress Assessment Tool). It has been validated by Northumbria University and is now used by over 15 LD and mental health trusts, as well as by university research teams. It is included in the Mencap website and has its own website – www.disdat.co.uk In 1999 Claud developed CLiP. CLiP - Current Learning in Palliative Care – is a flexible education programme aimed at healthcare professionals. CLiP is now widely used in palliative care settings. It is available free online at www.helpthehospices.org and has been formally evaluated by Open University, which showed that it is an effective means of delivering learning and improving learning outcomes. Finally, Claud also devised a clinical response to the potential threat of ‘Pandemic Flu', which was shared with other hospices and and subsequently shaped Help the Hospice advice, as his paper was made available online to all members during the Swine Flu crisis in 2009.

Benefits

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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13
Best Small Companies to work for in the UK
National Ranking
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13
Best Mid-Sized Companies to work for in the UK
National Ranking
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13
Best Large Companies to work for in the UK
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13
Best Big Companies to work for in the UK
National Ranking
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13
Best NFP Organisations to work for in the UK
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