St Wilfrids Hospice

Hidden mission statement
http://www.stwh.co.uk

Officially a Very Good
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A SENSE OF calm pervades the working environment of St Wilfrid's Hospice, where a team of 175 staff looks after the physical and spiritual needs of terminally ill patients and their families. Jobs are stimulating here, staff tell our survey, giving the best score for small not-for-profit organisations, 86% positive. Work is an important part of their lives, say members of the St Wilfrid's Hospice team (also 86%). A typical staff member is a nurse earning £24,554 a year, but the workforce embraces a wide range of skills from administration to catering as well as the caring professions. St Wilfrid's has 14 inpatient beds and a day hospice in Chichester and offers community and bereavement services across Sussex at 12 sites from Arundel, in the east to Emsworth in Hampshire to the west. Staff feel a strong sense of family in their teams (82%, in sixth place). More than three-quarters of the organisation's staff work part-time or reduced hours and shift patterns lend themselves to flexibility. Services are free to patients but the hospice receives only 15% of its running costs from the NHS and relies on donations and the revenue from 11 volunteer-run shops. Employees are proud to work here (90%) and love their jobs (87%, both in third place). www.stwh.co.uk

Featured Workplace Factors

Personal Growth

94% of staff agreed

My work is stimulating

St Wilfrids' education department provides an excellent programme of training and development that has a strong reputation for providing end of life care education. All courses here are offered to the external market but are available to employees of the Hospice to attend at no cost to the individual. Each member of staff has an annual performance review meeting with their line manager and training and development will be discussed as part of that meeting and on an ongoing basis through the year. External courses are supported where budget allows and they are also able to apply to Help the Hospices (National membership body for hospices) for professional development grants to support the costs of external courses. All employees attend an annual in house training session and other training is set up in response to identified needs e.g. shop managers have recently been trained in dealing with conflict.

Leadership

94% of staff agreed

This organisation is run on strong values / principles

St Wilfrids participate in activities promoted by the Dying Matters coalition which aims to promote increased awareness of the need to discuss issues relating to end of life and encourage everyone to plan for this and discuss their wishes and plans with their loved ones. An additional campaign was launched by Help the Hospices this October and Hospice Awareness Week was marked here by an open afternoon with the theme 'Be Surprised'. This event was held to promote better understanding of hospice care as well as encourage members of the public to discuss end of life issues.

My Company

93% of staff agreed

I feel proud to work for this organisation

St Wilfrids participate in activities promoted by the Dying Matters coalition which aims to promote increased awareness of the need to discuss issues relating to end of life and encourage everyone to plan for this and discuss their wishes and plans with their loved ones. An additional campaign was launched by Help the Hospices this October and Hospice Awareness Week was marked here by an open afternoon with the theme 'Be Surprised'. This event was held to promote better understanding of hospice care as well as encourage members of the public to discuss end of life issues.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

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