Talbots Law

We're a firm of solicitors in the West Midlands and Worcestershire offering legal services, but where we're different is the way we offer them.
http://www.talbotslaw.co.uk

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Listening to employees is behind the success of this leading regional law firm in the West Midlands. Talbots Law brought in external consultants last year to offer more than 200 staff two hour-long sessions to talk about how working through lockdown felt for them – and what the business could have done better. Senior executives came along to many of the sessions to hear their ideas, which have already led to improvements in working practices and will further encourage people to speak up and be heard.

A rolling furlough programme proved a popular policy with staff during the pandemic crisis. The rota system meant that no one felt marginalised and stress levels stayed low – and is expected to make reintegrating staff much easier after a shorter period away.

Talbots, based in Stourbridge with six offices around the West Midlands, is proud of its local recruitment strategy, which enables its staff to offer specialist legal advice in language its clients can understand. The firm has an apprenticeship scheme and says strong local links are “an important part of who we are”. All employees get an equal share of the bonus pot in recognition of the fact that everyone makes a contribution to the vitality of the business.

Featured Workplace Factors

My Company

90% of staff agreed

I believe I can make a valuable contribution to the success of this organisation

The law firm has made positive changes as a result of feedback from past Best Companies engagement surveys. One example is the single recycling bins introduced in Talbots' offices so waste does not need to be sorted. The response from team members has meant no waste is sent to landfill and 7,500kg of paper was recycled last year.

Personal Growth

72% of staff agreed

This job is good for my own personal growth

The focus is on mentoring and supporting team members so they learn every day, rather than attending formal training courses in a classroom. Strong informal networks are created to support each other and build up a family spirit among colleagues.

Giving Something Back

78% of staff agreed

This organisation has a strong social conscience

Talbots hopes to raise £50,000 in 2021 for Birmingham Children's Hospital, its charity partner, resuming fundraising from dragon boat racing, mountain climbing and family events. The business exceeded its target to raise £50,000 in 2018 and repeated the feat in 2019.

Quick Facts

Organisation established in
1991
Total number of employees
5
Number of UK locations
37
Employee average age
18% : 82%
Male : Female employee ratio
23%
Employees earning £35k+
3%
Employee turnover (voluntary)

Benefits

Profit Related Pay

Companies where Profit Related Pay is available to all employees.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

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