The Chartered Institute of Payroll Professionals

Motivational quotes, riddles and jokes were included in daily videos and messages from bosses at The Chartered Institute of Payroll Professionals (CIPP) to add a bit of levity amid the pandemic gloom and encourage a bit of competition among teams. The Senior Leadership Team also spontaneously called employees to see how they were doing.

The Solihull-based not-for-profit organisation provides support, training and education services including professional certificates and qualifications to more than 9,500 members. It also champions the personal growth of its own staff through its four level Academy training programme which focusses on developing soft skills. To promote more internal development and progression, the CIPP has developed a “succession tool” which assesses factors including motivation and learning agility to identify potential talent within the organisation.

The small organisation has re-launched it charity committee and has invited staff to get involved and come up with innovative ways of supporting good causes throughout the pandemic. A virtual fundraising bingo game was held to raise money for the CIPP's two charities and staff are encouraged to support good causes through Payroll Giving.

The CIPP has continued to promote the Employee of the Month award throughout lockdown and the pandemic with the winner being rewarded with a high street voucher or an hour off work. Employee of the Year gets an engraved trophy and their birthday off.

In response to staff requests to be more involved in developing the business, strategy sessions have been introduced across all departments.