Thomas Carroll Group

We are a leading provider of insurance, risk and wealth services to business and private clients across the UK.
http://www.thomascarroll.co.uk

Officially a Very Good
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Officially a Very Good
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Officially a World Class
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Officially a World Class
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Officially a Good
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From top to bottom, a traditional family culture is embedded into the Thomas Carroll Group, a leading independent insurance broker which gave all its employees a £400 bonus last Christmas.

With headquarters in Caerphilly, near Cardiff, the award-winning group has moved closer to its clients, opening local offices in Swansea, Pembrokeshire, Newport, Hereford and London. For nearly 50 years it has provided “a voice you can trust” in a range of fields including both business and personal insurance broking, wealth management services and consultancy services on health and safety and employment law.

CEO Rhys Thomas, the son of the company's founder, leads an approachable senior management team and says he is “always listening” to the workforce. During the coronavirus pandemic, employees were given the freedom to voice any concerns during the CEO's weekly video chats. Staff were updated on everything from the financial position of the company to where they could find support for health and wellbeing if they needed it. Thomas Carroll also created plenty of virtual events for colleagues to get together to raise morale.

The company's charitable trust was busy supporting local people during lockdown. Its Operation Santa appeal collected more than 300 Christmas gifts for disadvantaged children after overwhelming support from team members. The trust was also able to provide specialist gym equipment for a child with challenging health conditions and a stairlift for a man who had suffered a brain haemorrhage. Its next project will be to provide help to as many local food banks as possible.

Featured Workplace Factors

My Manager

87% of staff agreed

My manager cares about me as an individual

Managers develop their skills through a mentoring programme using a creative coaching style. Thomas Carroll uses links with other independent insurance brokers which hold similar values to give managers the chance to share ideas and gain a new perspective on their role.

Personal Growth

86% of staff agreed

The experience I gain from this job is valuable for my future

The business aims to provide a stage where its people can thrive. The Thomas Carroll Academy offers a fast track to gain a chartered qualification within three years. Financial support is available while working towards extra qualifications – and there are rewards for finishing the course. Tutors hold weekly study sessions.

Fair Deal

80% of staff agreed

I am happy with the pay and benefits I receive in this job

Showstopping benefits go beyond a pension, employee assistance programme and personal accident insurance to include free fruit and subsidised lunches, a day off on your birthday, discounts for employees and their families and an annual luxury holiday prize draw.

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Private Healthcare

Companies offering private health insurance to all employees.

List Positions

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