Thomas Carroll Group

Providing our team with the most rewarding, engaging and caring environment we aim to become the best place to work.
Hidden mission statement
https://www.thomascarroll.co.uk/

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Insurance broking, wealth management, and employment law are just three of the services Thomas Carroll offers its personal and commercial clients.

And with more than 180 staff across six offices in Swansea, Pembrokeshire, Hereford, Newport, London, and its Caerphilly HQ, life is busy.

But that doesn't get in the way of the company striving to make it a great place to work.

All staff have the chance to win a week's holiday at a five-star hotel in Madeira, with the longest serving getting the most entries into the yearly prize draw.

And while holidays are great, the directors recognise that the pay packet also counts. Employees have benefitted from salary increases to mitigate the rising cost of living and increased National Insurance contributions.

Staff also share in the company’s profits made through dividends.

Thomas Carroll recognises that staff also value long-term financial security. It offers a 'stage to thrive', supporting structured career progression and attracting new employees.

It recently took on two new starters through Kickstart – a government scheme aimed at getting young people at risk of long-term unemployment into work.

Thomas Carroll's staff and clients aren't the only ones to reap the rewards of its efforts. In 2022, its charitable trust gifted 400 pairs of new Christmas pyjamas to underprivileged children in the Welsh Valleys.

And in the spirit of giving is better than receiving, Thomas Carroll aims to celebrated its 50th birthday by raising £50,000 for charities nominated by its staff.

A spotlight on

Thomas Carroll Group

View the latest achievements

Featured Workplace Factors

Leadership

93% of staff agreed

The leader of this organisation runs this organisation based on sound moral principles

With its leaders described as ‘friendly’ and ‘approachable’, Thomas Carroll prides itself on the traditional family culture that is embedded in the company. The senior management team have an open-door policy and are available whenever employees need them. The behaviour of directors – acting with integrity and working in partnership with employees – reinforces these

Personal Growth

81% of staff agreed

The experience I gain from this job is valuable for my future

Thomas Carroll’s training plans enable employees to develop technical knowledge as well as soft skills. It involves all employees in projects to raise their awareness of the business and to develop their skill set and allow them to shadow more senior colleagues. It also provides financial support to gain qualifications and offers rewards on completion.

My Manager

85% of staff agreed

My manager cares about me as an individual

Managers have undertaken a five-day training course at the Institute of Leadership and Management. The course is tailored so that it embeds the ethos and culture that Thomas Carroll wants to maintain. The leadership team has committed once again to further investment in this area, so that its managers receive refresher training.

Leadership
%

93% of staff agreed

The leader of this organisation runs this organisation based on sound moral principles

With its leaders described as ‘friendly’ and ‘approachable’, Thomas Carroll prides itself on the traditional family culture that is embedded in the company. The senior management team have an open-door policy and are available whenever employees need them. The behaviour of directors – acting with integrity and working in partnership with employees – reinforces these

Personal Growth
%

81% of staff agreed

The experience I gain from this job is valuable for my future

Thomas Carroll’s training plans enable employees to develop technical knowledge as well as soft skills. It involves all employees in projects to raise their awareness of the business and to develop their skill set and allow them to shadow more senior colleagues. It also provides financial support to gain qualifications and offers rewards on completion.

Leadership
%

93% of staff agreed

The leader of this organisation runs this organisation based on sound moral principles

With its leaders described as ‘friendly’ and ‘approachable’, Thomas Carroll prides itself on the traditional family culture that is embedded in the company. The senior management team have an open-door policy and are available whenever employees need them. The behaviour of directors – acting with integrity and working in partnership with employees – reinforces these

Quick Facts

Organisation established in
1972
Total number of UK employees
Number of UK locations
43
Employee average age
45% : 55%
Male : Female employee ratio
62%
Employees earning £35k+
8%
Employee turnover (voluntary)
Quote from the top...

At Thomas Carroll we believe that strong levels of engagement make for a far more enjoyable and rewarding working experience and environment. Through empowering our colleagues and giving everyone an opportunity to thrive, our commitment to engagement continues to remain our clear priority.

Rhys Thomas, CEO

Benefits

Profit Related Pay

Companies offering profit related pay to all employees.

Private Healthcare

Companies offering private health insurance to all employees.

Pensions

Companies offering a final salary scheme to all employees, or one in which the employer's contribution is at least 5%.

Latest Achievements

National Ranking
#
87
Best Small Companies to work for in the UK
National Ranking
#
87
Best Mid-Sized Companies to work for in the UK
National Ranking
#
87
Best Mid-Sized Companies to work for in the UK
National Ranking
#
87
Best Large Companies to work for in the UK
National Ranking
#
87
Best Big Companies to work for in the UK
National Ranking
#
87
Best NFP Organisations to work for in the UK
London
#
Best Small Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Large Companies to work for in London
London
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Best Big Companies to work for in London
East of England
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Best Companies to work for in the East of England
The Midlands
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Best Companies to work for in the Midlands
The East Midlands
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Best Companies to work for in the East Midlands
The West Midlands
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Best Companies to work for in the West Midlands
The North East
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Best Companies to work for in the North East
The North West
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Best Companies to work for in the North West
Northern Ireland
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Best Companies to work for in Northern Ireland
Scotland
#
Best Companies to work for in Scotland
The South East
#
Best Companies to work for in the South East
The South West
#
Best Companies to work for in the South West
Wales
#
20
Best Companies to work for in the Wales
Yorkshire & The Humber
#
Best Companies to work for in Yorkshire & The Humber
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
Sector Ranking
#
6
Best Companies to work for in the UK
National Position
#
87
Best
Mid-Sized
Company to Work For in the UK
Regional Position
#
Best
Mid-Sized
Company to Work For in London
Regional Position
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Best Company to Work For in the East of England
Regional Position
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Company to Work For in the North East
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Best
Company to Work For in the North West
Regional Position
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Best
Company to Work For in Northern Ireland
Regional Position
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Best
Company to Work For in Scotland
Regional Position
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Best
Company to Work For in the South East
Regional Position
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Best
Company to Work For in the South West
Regional Position
#
20
Best
Company to Work For in Wales
Regional Position
#
Best
Company to Work For in Yorkshire & The Humber
Regional Position
#
Best
Company to Work For in the East Midlands
Regional Position
#
Best
Company to Work For in the West Midlands
Sector Position
#
6
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Best Charity Organisation to Work
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Best Consultancy Company to Work
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Thomas Carroll Group
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