Twenty7Tec

Mortgage specialists Twenty7Tec puts a premium on its forward-thinking workplace culture. The fast-growing Fintech company places the same importance on culture as business strategy in its strategy for long-term success.

A committee made up of colleagues meets each month to discuss cultural issues and make sure the business is on the right track regarding how it treats workmates and customers and there is a vibrant energy at its headquarters in Bournemouth, Dorset. Guided by core values – lead through innovation, always deliver, and integrity is everything – Twenty7Tec designs and builds technology to take the pain out of applying for a mortgage. Its CloudTwenty7 platform is now used by 14,000 advisers to search and apply for mortgages for their clients.

The company was established by its management team in 2014 in partnership with investors. During the pandemic, Twenty7Tec encouraged a culture of communication and support to keep its people motivated. Staff were able to take home any equipment they needed to switch overnight to working from home, and bursaries were available to improve their home office environment. Every week, the HR manager phoned everyone team leaders checked on staff.

There was also a weekly Q&A session with the CEO and the board. In-house training highlights to new recruits that assisting in charity events is an important part of the office culture. Michael House, a homeless shelter in Bournemouth, is the charity of the year.