Unity Trust Bank is a beacon of ethical banking in the UK. Focusing on delivering positive social impact alongside sustainable financial returns, Unity Trust Bank channels customer deposits to organisations addressing social, economic, or environmental needs. The bank's commitment to its values is evident in its accolades, including being the first UK bank to achieve Fair Tax accreditation and to pay the Real Living Wage.

Employee engagement is at the heart of Unity Trust Bank’s operations. The Unity & Me programme, with its dedicated wellbeing pillar, fosters a vibrant work environment by promoting health awareness campaigns and organising activities like Tea & Talk sessions and mindfulness workshops. The introduction of a return-to-work form focused on mental health absences and the training of 13 Mental Health First Aiders underscores the bank's commitment to mental health awareness.

Unity Trust Bank’s volunteering programme encourages team building and community interaction, offering employees five paid days a year to volunteer. In 2024, employees completed 300 volunteering days, contributing to projects such as creating a sensory garden at a Birmingham hospice. The bank's culture of transparency is reinforced through regular business updates led by the CEO and feedback sessions like "Colin's Calling."

Unity Trust Bank’s dedication to professional development is reflected in its support for professional qualifications and initiatives such as the 'New to line management at Unity' sessions and the Leading with Empathy training programme. The bank's flexible hybrid working culture and profit share incentive scheme further demonstrate its commitment to employee wellbeing and satisfaction.