Growing telecoms company Yo Telecom is always on the lookout for new ways to create a workplace where people feel they can succeed and grow.

Based in Southampton, Yo has recently opened a second office in Manchester and expanded the team to number 70 like-minded individuals. People are able to collaborate in a friendly working environment and make lasting friendships too.

The business was set up by childhood friends Nathan Hanslip and Ryan O'Carroll in 2013 with the primary purpose of helping customers increase their success. One of the company's core values is to see problems as challenges and face them with optimism as it provides communication solutions to small and medium-sized enterprises.

Senior leaders concentrate on recruiting people whose personality will be an asset, rather than looking for specific experience. “We believe we can train people into roles and focus more on culture fit to ensure people will thrive in our company,” the business said.

During the past year, regular surveys have invited employees to raise any queries or issues and weekly company meetings have provided a platform for anonymous questions – and prompt answers. Communication flows both ways on Yo's Slack channels.

Short-term incentives have helped to bring success in a competitive market. Before coronavirus restrictions, the company has provided trips to Barcelona and Dubai for those who meet targets.