Insight Hub - Articles to support your employee engagement journey

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Why manager training is the key to business success and employee retention

With poor management being one of the leading factors of employee turnover, it is surprising that organisations don't focus on ensuring that their managers are fully equipped to handle their responsibilities. In fact, only one in five managers receive any kind of formal training in their role. What are the effects of this? And what can be done to reverse the retention crisis?

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Does Hybrid Working Hinder Productivity?

Lord Rose and Lord Sugar have reignited the debate around hybrid working, claiming it harms productivity, personal development, and morale. Their comments reflect broader concerns about the long-term impact of flexible work on individuals and organisations. But do their comments have any truth to them?

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Unmuddling the middle: How turning middle managers into coaches can transform your organisation

Once considered redundant, middle managers are now being reimagined as critical connectors in today’s hybrid world, bridging the gap between leaders and teams. By stepping into coaching roles, they can boost engagement, clarify strategy, and drive performance across the board. Could the key to future organisational success lie in the middle?

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How Do You Create Organisational Clarity at Every Level?

Organisational clarity means employees clearly understand the company’s purpose, strategy, and their role within it. The Clarity Index - Primary Purpose, Core Principles, Outrageous Ambition, and Ingenious Plan - helps build alignment and engagement. Learn how reinforcing these elements at every level can drive performance, motivation, and a stronger organisational culture.

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Are Your Managers Building Meaningful Relationships?

Great managers don’t just hit targets—they build trust, clarity, and connection. Best Companies’ Manager Index outlines four key behaviours that drive strong employee relationships: Inspire, Support, Listen, and Care. While our data shows many managers connect well with their teams, the challenge lies in linking those relationships to wider organisational goals and direction.

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Building World Class Teams

How do you build world class teams? This article looks at The Team Index Model and how by incorporating its methods, organisations can create truly engaged, high-performing teams.

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FSP built a world-class culture using its Best Companies survey data - driving engagement, accountability, and lasting business success.FSP built a world-class culture using its Best Companies survey data - driving engagement, accountability, and lasting business success.
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Winning behaviours: Inside FSP's blueprint for organisational success

Find out how Simon Grosse, CEO of FSP, created a foundation of success through the One FSP Playbook, focusing on winning behaviours and driving individual responsibility for upholding FSP's standard of excellence.

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On the money: How DF Capital utilised Best Companies’ insights to achieve 91% employee retention and boost performance

Discover how DF Capital leveraged Best Companies' data to dramatically improve employee engagement, resulting in a 91% retention rate, a seven-fold increase in lending, and sustainable profitability. Learn how focusing on clear communication and strategic alignment propelled them from Ones-to-Watch to a 3-Star Accredited organisation in just two and a half years.

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Community Conversation: How ElectraLink’s four-day working week has been a “game-changer” for business and engagement

Keeping hold of the best talent is a challenge that every company faces. Seeking an innovative solution to this problem, ElectraLink introduced a four-day working week. Find out how this practice not only increased recruitment and retention at ElectraLink but also drove organisational success in a range of other metrics.

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State of Engagement Report 2026: Download Now

What are the key Employee Engagement insights this year? What can organisations do to tackle the challenges that they have faced over the past 12 months? From benefits of AI to how People Leaders are the vital enablers of Organisational Clarity, download our latest State of Engagement Report to see how your organisation can have a successful 2026.

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AI or Anxiety? Why Tech-Driven Sectors Are Falling Behind on Employee Growth

Discover how organisations are failing to provide adequate development opportunities and, thereby, equip their teams to embrace the age of AI, and what this means for your company's performance and pressure points.

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Recommended articles

The True Cost of Financial Stress and Work/Life Imbalance

Is your organisation too reactive? Learn why this drives employee stress and work/life imbalance. Find out the strategic, non-budget solutions to boost Employee Engagement and nurture high-performing teams.

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Is Your Workforce Future-Ready? Why Human-Centric Leadership Is the Key to Sustainable Success

Explore why Industry 5.0 demands a shift to human-centric leadership. Learn how clarity, manager health, and technology as an amplifier—not a replacement—can future-proof your workforce and drive sustainable success.

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Are your bonuses hiding your biggest engagement problems?

Many leaders believe that introducing an Employee Engagement survey immediately after rewards provides an honest measure of a healthy company. Our report reveals the truth: this common practice often creates a temporary "sugar rush" that fundamentally distorts your data.

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From Managers to People Leaders: Why the Shift Matters for Organisational Success

Being a Manager isn't just about delegating tasks and hitting targets, it's also about being a People Leader. Learn how by focusing on the wellbeing and growth of their teams, People Leaders can create greater Employee Engagement and dive organisational success

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When Everything’s Changing, Your People’s Voice Matters Most

When Is the Best Time to Survey During a Merger or Ownership Change? Mergers create uncertainty and cultural shifts. Learn the optimal timing for employee engagement surveys to capture actionable feedback and retain top talent.

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Fresh Faces at the Top? Here’s Why You Should Be Surveying Now

A new leader brings a whirlwind of change. They need to understand the people, the culture and the critical pain points immediately to succeed. Yet, many organisations delay their employee engagement survey, waiting for the "dust to settle".

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Why Accidental Managers Are Holding Back Your People Strategy

Discover how untrained ‘accidental managers’ are costing UK businesses billions in lost productivity and damaging culture. Learn why leadership development is critical and how Best Companies’ Elevate platform transforms managers into confident coaches.

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Go Ape: Climbing to New Heights with Employee Engagement

Go Ape’s name may reflect its fun adventure activities, but when it comes to ensuring that its people are engaged and their wellbeing prioritised, the organisation isn’t monkeying around. As the UK's leading forest adventure company, Go Ape believes that ‘adventure should be for everyone’.

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HR in 2026: Four Priorities Every Leader Must Act On

Discover the four critical HR priorities for 2026: AI integration, adapting to human-machine collaboration, leading through constant change and building a culture that drives performance.

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Celebrating Excellence: The Best Companies Big Reveal 2025

The UK’s Best Companies to Work For in 2025 have been unveiled during the Big Reveal. Companies across the UK celebrated those organisations that have prioritised employee engagement and organisational health over the past year. Discover the key insights and strategies discussed during the event that are shaping high-performing workplaces.

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Virtual Politics in Remote Teams: The Silent Threat to Trust

Remote work breeds "virtual politics" - insidious trust erosion born from distance and silence. Discover how to combat this growing challenge in your remote-first organisation. Learn why traditional methods fail and how the simple act of listening through a well-structured employee engagement survey is the most powerful tool to maintain team cohesion and build trust across the miles.

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What is managerial engagement?

Managerial engagement refers to how effectively managers motivate, support, and communicate with their people to create an environment where employees feel connected to their work and to the organisation’s goals. It is one of the strongest predictors of overall employee engagement and organisational performance.

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Why manager training is the key to business success and employee retention

With poor management being one of the leading factors of employee turnover, it is surprising that organisations don't focus on ensuring that their managers are fully equipped to handle their responsibilities. In fact, only one in five managers receive any kind of formal training in their role. What are the effects of this? And what can be done to reverse the retention crisis?

Read more
Does Hybrid Working Hinder Productivity?

Lord Rose and Lord Sugar have reignited the debate around hybrid working, claiming it harms productivity, personal development, and morale. Their comments reflect broader concerns about the long-term impact of flexible work on individuals and organisations. But do their comments have any truth to them?

Read more
Unmuddling the middle: How turning middle managers into coaches can transform your organisation

Once considered redundant, middle managers are now being reimagined as critical connectors in today’s hybrid world, bridging the gap between leaders and teams. By stepping into coaching roles, they can boost engagement, clarify strategy, and drive performance across the board. Could the key to future organisational success lie in the middle?

Read more