Giving Something Back - The extent to which employees feel their organisation has a positive impact on society
Giving Something Back focuses on the organisation’s social responsibilities. If key factors such as ‘Leadership’ and ‘My Manager’ are performing well, it can influence the improvement of all the other factors, boosting your overall engagement.
An instant values-led recognition scheme has been introduced to recognise staff going above and beyond. Nominations can be made by peers or line managers with the recipient receiving a personalised “thank you” card and shopping vouchers plus a shout out each quarter on the intranet.
In addition to a Wellbeing Week and personal resilience and mindset webinars, Porterbrook has promoted free workouts that staff might enjoy doing at home with their and run virtual social events including quizzes. It also arranged regular welfare checks on staff living alone.
In response to Covid-19 Porterbrook increased the limit on its Cycle to Work scheme from £1,000 to £5,000 to encourage staff to bike in. It also installed electric car charging points at its Derby office and is reviewing the company car fleet with a view to being carbon neutral.
During the first quarter of 2021 plan.com has focussed on its core values: trust, passion and excellence, harnessing the help of motivational speakers Jason Fox, Ranulph Fiennes and Dame Kelly Holmes to communicate the messages. The quarter's top two ‘weekly heroes' win a luxury trip, which they can jet off on when restrictions allow.
The work-hard-play-hard ethic is ingrained at plan.com and the social calendar has remained packed with virtual events that have included cook-a-longs, family fun nights and an awards evening. Surprise gifts from the company, such as care hampers and Easter eggs, have also helped keep team spirit high.
While most large-scale activities happened on Zoom last year, staff at plan.com were able to go ahead with their Santa's on a Bike fundraising event in December – because the Isle of Man was Covid-free. Every employee takes part in the annual charity ride, and in 2020 they raised £31,000 for the Isle of Man hospice.
Managing director Sam Mudd led from the front as soon as the government advised people to work from home, sending regular videos recorded on her phone to keep people up to speed on issues such as getting hold of home office equipment. She also sent business updates and recommended Ted talks to keep people motivated.
A Friday quiz at 4.30pm has kept colleagues interacting over the past year, the £50 prize up for grabs donated to the winner's chosen charity. Staff have also united for virtual fitness classes, bingo sessions and ‘tea and toast' chats, while funny hats have lightened the mood of some team meetings.
Recognising that not-for-profit organisations were being hit hard by lockdown, due to the lack of fundraising opportunities, Phoenix extended its Azure Essentials Managed Service to these clients for free to help keep their IT systems running. All employees have a day per year to volunteer.
Managers helped people set up home offices during the pandemic and organised regular team meetings and online updates. Employees were given options to work flexibly to support home schooling or looking after dependants. New technology was brought in to facilitate e-learning and training management.
More regular company meetings and one-to-ones have been introduced, at which everyone is encouraged to use their camera. There are plans to divide the business into teams across functions and countries, to help build relationships and ease communication between staff who would otherwise have no opportunity to interact.
PHASTAR has a paperless office policy under which files are digital wherever possible. Last year digital signature was introduced for internal forms to reduce the need to print out documents. Offices have energy-saving lights and sensors to limit unnecessary usage, and recycling is the norm.
A quarterly employee recognition scheme recognises those going the extra mile with online vouchers. Rewards for employees going above and beyond on projects or tasks include restaurant vouchers or bottles of spirits. There are also long service awards for those putting in five or 10 years' service.
The comprehensive benefits package includes private healthcare, heavily subsidised gym membership and free access to mental health support during the pandemic. Peak Indicators also invests in ensuring that the office is a nice place to work and has also funded yoga and basketball sessions.
Staff donated their time pro bono to help to client Devon County Council identify Covid cases in schools and care homes and helping it streamline practices to avoid duplication across the county. Staff also planted trees as part of an Annual Team Day event (pre pandemic).
The past year has brought new ways of working in a pub over and again, with changes implemented fast – from social distancing tables to how to serve ketchup. Peach added cleaners to pub rotas to keep up with new sanitising measures, sourced washable face masks and provided a strong pack of communication tools to help staff deal with challenging guests when The Rule of Six and Tier system came in.
A structured in-house training programme complements external courses such as Wine and Spirit Education Trust qualifications. On Peach Adventure Days teams head to big cities such as Manchester and London to soak up the restaurant and bar scenes and gain inspiration for Peach venues.
Most Peach pubs have continued to make meals for homeless people, including turning the pumpkins that would have been used to celebrate Halloween into soup and pasta for them. Some venues have used their facilities for charity or to help local needs in other ways and around 70% of employees have volunteered at some stage during the pandemic.
The Employee of the Month, who is nominated by colleagues is awarded £500 and there is Dinner with Phil, the chief executive, for all winners at the end of each quarter. The top three prizes for Employee of the Year range from £500 to £2,000 for the winner.
Several informal societies been formed including a Strava group who cycle, run and walk to quizzers, Scrabble players and a Fantasy Premier League. P2 has offered free laptops to employees whose children require them for home schooling and has continued to send staff birthday and special event hampers.
A company-wide bingo night and virtual fundraising events including quiz nights, a charity auction and best and worst Christmas Jumper competitions raised £2,606 for Great Ormond Street Hospital and Alzheimer's Society. Two company-wide competitions - bike riding in June and running in July - brought in £577 for the NHS.
Staff were kept informed about health and safety issues and Oprema's sales figures during the pandemic. Update meetings took place on Microsoft Teams and, on the social side, there were remote quiz nights. Managers maintained contact and recognition by sending gifts to staff in the post.
Microsoft Teams and WhatsApp groups help colleagues to communicate with each other when they are not at work together. Company e-cards, which were designed in-house, have been a hit and enable the team to say thank you, well done and happy birthday.
Mind Cymru remains the company's charitable partner this year as it was unable to raise as much money in lockdown-affected 2020 as in previous years. In 2019 it donated nearly £10,000 to Macmillan Cancer Support. During the pandemic, it raised funds through the on-site tuck shop which it ran.
The company's monthly staff award has been renamed the Lorraine Berry award, in memory of its Learning and Development Manager, a dear colleague who passed away last year. CEO Susanna sends gift tokens as a thank you to employees who have gone above and beyond during the pandemic.
The #OneFileinNature initiative encourages every employee to spend an hour outdoors during daylight each day to nurture their health. The company has paid for wellbeing apps to encourage activities such as yoga and meditation and puts on Zumba classes during the working day.
OneFile provides career advice and work experience to BAME females, a group under-represented in the technology sector. Clothes are donated to a charity that helps people in poverty dress smartly for job interviews and extra tea and coffee is given to a homeless shelter.
Continuous learning and development are an integral part of the culture at OAG where managers act as mentors helping staff to gain professional skills or relevant experience and everyone is encouraged to dedicate one paid day per month for self-development.
In addition to weekly wellbeing webinars and regular wellbeing surveys the firm organised a wide range of fun events to boost team spirit with virtual activities including horse racing, a Family Fortunes game show, photo competitions, a Quarantine Kitchen OAG cook-a-long, and quiz nights.
Throughout the pandemic OAG has continued to support charities by taking part in virtual fundraising events including a week long Christmas Jumper Day for Save the Children where staff were encouraged to get creative and jazz up an old jumper to help the environment and children at the same time.
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