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IT solutions re-seller Phoenix Software has been a key provider to UK public sector organisations since 1990, specialising in end-to-end IT solutions and service. Staff are the cornerstone of Phoenix, providing clients with their expertise in software licensing and transformational infrastructure solutions coupled with insight and innovation. Based in spacious offices in a rural spot outside York, Phoenix fosters an open, collaborative and team-orientated culture across the business – and also with its partners, which include Microsoft.
Feeling able to challenge one another is key to delivering the best outcomes, believes Phoenix, and staff are comfortable to participate and achieve their potential. Diversity and inclusivity are ingrained and as a Disability Confident Committed employer Phoenix is allied to a scheme aimed at recruiting and retaining disabled people and those with health conditions.
On site the company's Centre of Excellence, where solutions are showcased, is fully accessible to both staff and customers. When the pandemic hit staff could return to the office – in a controlled way – to collect chairs, monitors and laptops and spare desks were given to anyone who needed one.
Employee engagement has remained high in spite of the shift to remote working thanks to a host of pandemic-friendly practices such as ‘bear hug' treats packages sent to all staff as part of mental health awareness day. A 2021 ‘kick-off' party began the new working year, where everyone dressed in their finery to celebrate the previous year's success.
