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World Vision UK have a dedicated development programme for new and experienced managers and leaders, that aims to develop and support them in carrying out their roles within the organisation. The programme includes The Leadership Development Programme, which is designed to provide World Vision UK with a cadre of leaders who are aligned, equipped and enthused to deliver their organisational priorities, by consistently living out the company's values and Christian identity against a set of core behaviours. The Motivational Manager is a modular programme developed to support managers, at all levels, to become highly effective people managers and enable them to manage and lead their teams well. People Management Skills Workshop - a number of workshops are provided throughout the year that up-skill new managers in the use of the company's people management systems, and the way we do things, e.g. recruitment and performance management. Coaching: all senior managers are given the opportunity to receive coaching with a qualified external coach. In addition, internal mentoring and/or coaching is available for people managers at all levels. HR Business Partner Meetings: HR Business Partners provide support to all people managers through monthly one-to-one meetings. These meetings provide managers with the opportunity to seek advice, discuss development within their teams and raise any concerns they may have regarding people management. Acting Up & Secondments: when opportunities arise, managers are encouraged to act up into more senior positions and/or take up secondments into roles, which will enable and encourage their personal and professional development.
As a Christian organisation, World Vision UK encourages everyone to live their faith in the workplace and this helps to reflect the values of the organisation. People are free to speak their mind and give clear and accurate feedback. There are 17 senior leaders in the organisation, including The Executive Leadership Team (ELT), and they meet regularly to ensure alignment. All leaders are encouraged to lead an All Staff Devotions at least once a year and the ELT meets together on a weekly basis for a time of prayer and devotion. Directors attend drop-in meetings, along with the CEO, during which staff are invited to ask questions of the Senior Leadership. This encourages transparency in the way the organisation is run and how decisions are made. Each senior leader holds regular team meetings and one-to-ones with their direct reports; operating an open door policy and offering pastoral support for those in their teams. Leaders at World Vision do not ask of others things they are not prepared to do themselves and although some people have more authority and responsibility than others, the culture is not hierarchical.
World Vision UK have a dedicated development programme for new and experienced managers and leaders, that aims to develop and support them in carrying out their roles within the organisation. The programme includes The Leadership Development Programme, which is designed to provide World Vision UK with a cadre of leaders who are aligned, equipped and enthused to deliver their organisational priorities, by consistently living out the company's values and Christian identity against a set of core behaviours. The Motivational Manager is a modular programme developed to support managers, at all levels, to become highly effective people managers and enable them to manage and lead their teams well. People Management Skills Workshop - a number of workshops are provided throughout the year that up-skill new managers in the use of the company's people management systems, and the way we do things, e.g. recruitment and performance management. Coaching: all senior managers are given the opportunity to receive coaching with a qualified external coach. In addition, internal mentoring and/or coaching is available for people managers at all levels. HR Business Partner Meetings: HR Business Partners provide support to all people managers through monthly one-to-one meetings. These meetings provide managers with the opportunity to seek advice, discuss development within their teams and raise any concerns they may have regarding people management. Acting Up & Secondments: when opportunities arise, managers are encouraged to act up into more senior positions and/or take up secondments into roles, which will enable and encourage their personal and professional development.


Workplace Systems Ltd believe the key to communicating the vision is firstly to involve the entire company in the development of the vision in the first instance and secondly to regularly re-enforce the vision with both new starters and existing employees. Consistent with the company culture, Workplace Systems Ltd engaged the entire company in the development of their vision statement and values. They revisit the vision annually to evaluate whether they need to pivot in certain areas; again, feedback from the entire Company is considered when making changes. Workplace Systems Ltd believe the key to communicating the vision is to discuss it regularly and to make it available in multiple media formats. The company communicate it in a number of ways: Face-to-face: the vision statement and values are communicated at offsite company events, at CEO ‘All Hands Briefings' and as a core part of the induction process, on the company intranet: the vision, business plan and values are all available on the intranet (called ‘The Bridge'). Workplace Systems Ltd use other tools, such as TribeHR, to bring the values to life using a recognition/ feedback tool called ‘Kudos', which provides an ongoing opportunity for colleagues to publicly recognise each other's efforts and identify which of the company values those efforts align with by awarding Kudos badges. During the last quarter of 2014 Workplace Systems Ltd held a ‘Values in Action' initiative to promote and recognise the colleagues who had embodied/ delivered the values in the business. These were then promoted via an on-line ‘Values in action' advent calendar.
Workplace Systems Ltd believe the key to communicating the vision is firstly to involve the entire company in the development of the vision in the first instance and secondly to regularly re-enforce the vision with both new starters and existing employees. Consistent with the company culture, Workplace Systems Ltd engaged the entire company in the development of their vision statement and values. They revisit the vision annually to evaluate whether they need to pivot in certain areas; again, feedback from the entire Company is considered when making changes. Workplace Systems Ltd believe the key to communicating the vision is to discuss it regularly and to make it available in multiple media formats. The company communicate it in a number of ways: Face-to-face: the vision statement and values are communicated at offsite company events, at CEO ‘All Hands Briefings' and as a core part of the induction process, on the company intranet: the vision, business plan and values are all available on the intranet (called ‘The Bridge'). Workplace Systems Ltd use other tools, such as TribeHR, to bring the values to life using a recognition/ feedback tool called ‘Kudos', which provides an ongoing opportunity for colleagues to publicly recognise each other's efforts and identify which of the company values those efforts align with by awarding Kudos badges. During the last quarter of 2014 Workplace Systems Ltd held a ‘Values in Action' initiative to promote and recognise the colleagues who had embodied/ delivered the values in the business. These were then promoted via an on-line ‘Values in action' advent calendar.
Workplace Systems Ltd believe the key to communicating the vision is firstly to involve the entire company in the development of the vision in the first instance and secondly to regularly re-enforce the vision with both new starters and existing employees. Consistent with the company culture, Workplace Systems Ltd engaged the entire company in the development of their vision statement and values. They revisit the vision annually to evaluate whether they need to pivot in certain areas; again, feedback from the entire Company is considered when making changes. Workplace Systems Ltd believe the key to communicating the vision is to discuss it regularly and to make it available in multiple media formats. The company communicate it in a number of ways: Face-to-face: the vision statement and values are communicated at offsite company events, at CEO ‘All Hands Briefings' and as a core part of the induction process, on the company intranet: the vision, business plan and values are all available on the intranet (called ‘The Bridge'). Workplace Systems Ltd use other tools, such as TribeHR, to bring the values to life using a recognition/ feedback tool called ‘Kudos', which provides an ongoing opportunity for colleagues to publicly recognise each other's efforts and identify which of the company values those efforts align with by awarding Kudos badges. During the last quarter of 2014 Workplace Systems Ltd held a ‘Values in Action' initiative to promote and recognise the colleagues who had embodied/ delivered the values in the business. These were then promoted via an on-line ‘Values in action' advent calendar.


Wessanen UK encourage everyone at their Beaminster and Camberley sites to take part in our local community. At both locations the company have developed strong links with local schools. With Hawley Primary School, (Camberley), Wessanen UK link in with the school curriculum to run a variety of interactive classes for up to 90 children, teaching them about the importance of nutrition and where different foods come from and what they look like. The class where they learnt and tasted the difference between cow, soya, rice and almond milk was hugely successful! At Beaminster, the company regularly visit local schools and colleges to excite pupils about the world of food manufacturing, talking to them about what we do, the roles and types of careers available. Wessanen UK also take part in IGD's (a food and consumer goods-focused research and training charity) annual “Feeding Britain's Future” initiative, helping 16-24 year olds to find careers in food production. Other community initiatives include supporting local farmers by buying fruit for the offices, and taking part in local fairs. Wessanen UK respond to a wide range of requests and fund-raising activities, including the Bridport First Responder Unit, Scouts, and Cancer Research UK - our Company Charity 2015. The company's community reach extends beyond the UK. As a Fairtrade company they support charities work across the world; in particular on tea estates from where the company's raw materials are sourced. Wessanen UK are RSPO (Roundtable on Sustainable Palm Oil) accredited and they support three CarbonNeutral projects in Madagascar, India and Brazil, sharing regular updates with employees.
Wessanen UK encourage everyone at their Beaminster and Camberley sites to take part in our local community. At both locations the company have developed strong links with local schools. With Hawley Primary School, (Camberley), Wessanen UK link in with the school curriculum to run a variety of interactive classes for up to 90 children, teaching them about the importance of nutrition and where different foods come from and what they look like. The class where they learnt and tasted the difference between cow, soya, rice and almond milk was hugely successful! At Beaminster, the company regularly visit local schools and colleges to excite pupils about the world of food manufacturing, talking to them about what we do, the roles and types of careers available. Wessanen UK also take part in IGD's (a food and consumer goods-focused research and training charity) annual “Feeding Britain's Future” initiative, helping 16-24 year olds to find careers in food production. Other community initiatives include supporting local farmers by buying fruit for the offices, and taking part in local fairs. Wessanen UK respond to a wide range of requests and fund-raising activities, including the Bridport First Responder Unit, Scouts, and Cancer Research UK - our Company Charity 2015. The company's community reach extends beyond the UK. As a Fairtrade company they support charities work across the world; in particular on tea estates from where the company's raw materials are sourced. Wessanen UK are RSPO (Roundtable on Sustainable Palm Oil) accredited and they support three CarbonNeutral projects in Madagascar, India and Brazil, sharing regular updates with employees.
The management team at Wessanen UK recognise their responsibility to lead by example, aligning their behaviours and way of working with the company values. Trust is a ‘given'. The management team speak openly, honestly and directly even when the message is difficult; sharing ideas and information at the earliest opportunity; being inclusive and entrusting people with confidentiality. Wessanen UK aim to create an environment for break-through thinking, where people restlessly look for innovative thinking and approaches, seeking out new things; building on ideas; encouraging individuals to put forward new concepts and viewpoints. The company ask direct, challenging questions: encourage curiosity; inspire active participation and they like everyone to question the status quo. Everyone is treated as a unique person. Wessanen UK remember key events (birthday, anniversaries, holidays); people's families and holidays are considerate and the company are flexible about unique needs or circumstances, they provide help and support and listen to and respect what is said. Wessanen UK ensure they give timely recognition from a sincere ‘thank you' to public recognition and awards. The company feel their role is to inspire and motivate everyone to meet challenges head on and to succeed – to be the best they can. Whatever their role, they develop an in-depth knowledge of their internal and external customers so that they can speak with sincerity. The company treat their suppliers as trusted business partners working in mutual collaboration; setting and meeting high expectations, while being swift to respond to questions. Every day Wessanen UK talk proudly about their products, their quality, as well their company's sustainability credentials.


WaterAid's vision is clear, short and concise, and they frequently communicate it in the concise phrase of “everyone, everywhere by 2030”. This phrase is a constant presence across all internal and external communications, and a particularly effective way of embedding their mission in the consciousness of all WaterAid employees. In their most recent global employee survey, 95% of staff reported having “a good understanding of WaterAid's overall vision and mission”. The company share stories from their work on the ground in their bi-weekly newsletter, at their weekly meetings and via Yammer to ensure that all employees are kept informed of progress and see the impact of their work on achieving the company's mission. WaterAid's mission and vision, and particularly their values are reinforced constantly, for example in their physical office space via posters and other resources, through activities such as their values awards and My WaterAid Week. This is a celebratory week in May, which is themed around their values and including, amongst other things, a cake-baking competition.
WaterAid do a number of different activities as part of Giving Something Back and are currently considering a 'volunteering' day for their staff to get further involved with the local community. The company have a collection annually for the local food bank (this is usually close to Christmas) and many people use their office space to raise funds for their own charities and WaterAid allow the use of their communication channels. They are also part of the Business Improvement District for Vauxhall; this is a group of local businesses who support initiatives to improve the area. The company have recently had a payroll giving day, where they became the first charity to win a platinum award for their management sign up of employees on the scheme. They had 33 of their staff sign up to this on one day. This is a way for staff to contribute to a charity via their salary, under a salary sacrifice scheme, which is tax free. This can be any charity, not just WaterAid.
WaterAid do a number of different activities as part of Giving Something Back and are currently considering a 'volunteering' day for their staff to get further involved with the local community. The company have a collection annually for the local food bank (this is usually close to Christmas) and many people use their office space to raise funds for their own charities and WaterAid allow the use of their communication channels. They are also part of the Business Improvement District for Vauxhall; this is a group of local businesses who support initiatives to improve the area. The company have recently had a payroll giving day, where they became the first charity to win a platinum award for their management sign up of employees on the scheme. They had 33 of their staff sign up to this on one day. This is a way for staff to contribute to a charity via their salary, under a salary sacrifice scheme, which is tax free. This can be any charity, not just WaterAid.


All company staff has free access outside of office hours to the onsite gymnasium, with cardiac, weights and strength machines. Ok, other companies have a gym - but the real innovation at Checkatrade is that they also employ two full time Personal Trainers and every member of staff can have a free Wellness Session in work time every 2 weeks. The take up on gym and nutrition initiative is significant - anecdotal evidence suggests around 80%. Members of staff can chose their own activity at Wellness sessions which include: Personal Training sessions Individual eating plans and nutritional advice Shopping for the right food, Yes the trainer will take staff shopping! Fitness planning and home workout plans Sports injury and general massage Sea swimming sessions .Bike rides Circuits training and regular running sessions. There are Company cricket and football teams, spin classes and self-defence classes. The company have entered running teams into the Chichester Corporate Challenge and regularly organise staff sport challenges. A recent initiative was to open a Common room for employees, free PC and print access, table football, snooker, play station. People use the ‘Hub' for weekly therapeutic craft project evenings and just to relax. It brings people together, and many friendship groups have formed through the gym and the Hub. Mutual support is very strong in the company and doubtless underpins people's wellbeing.
This year the company completed a £350,000 project for Redwood Park School for mentally challenged young adults. It was a complete rebuild of sports changing facilities and swimming pool refurbishment. The company actively promote their generous charity leave policy whereby staff can volunteer for up to a week. One staff member has recently returned from a week at a holiday camp for adults with disabilities and said it was incredibly humbling, rewarding. Through the Checkatrade Foundation, the company support local, national and international causes; they funded a life-saving defibrillator and training for 12 staff at a primary school near their head office in Selsey. Seal School is where many staff went to school or have children there now and the company were delighted to help. They organised a football match at Crawley Town football ground raising money from staff and the public who wanted to play and spectators and raised £1280. This was divided equally between Chestnut Tree House children's hospice and the Nepal appeal following the earthquake. The cheques were presented to both at a recent game. North East: office took part in the Edinburgh 10k while there is a team running the Great South Run at the end of October. They have sponsored local football teams in Newcastle and Chichester with new kit. Staff play on the teams and it's great to see them come together and play regularly.
All company staff has free access outside of office hours to the onsite gymnasium, with cardiac, weights and strength machines. Ok, other companies have a gym - but the real innovation at Checkatrade is that they also employ two full time Personal Trainers and every member of staff can have a free Wellness Session in work time every 2 weeks. The take up on gym and nutrition initiative is significant - anecdotal evidence suggests around 80%. Members of staff can chose their own activity at Wellness sessions which include: Personal Training sessions Individual eating plans and nutritional advice Shopping for the right food, Yes the trainer will take staff shopping! Fitness planning and home workout plans Sports injury and general massage Sea swimming sessions .Bike rides Circuits training and regular running sessions. There are Company cricket and football teams, spin classes and self-defence classes. The company have entered running teams into the Chichester Corporate Challenge and regularly organise staff sport challenges. A recent initiative was to open a Common room for employees, free PC and print access, table football, snooker, play station. People use the ‘Hub' for weekly therapeutic craft project evenings and just to relax. It brings people together, and many friendship groups have formed through the gym and the Hub. Mutual support is very strong in the company and doubtless underpins people's wellbeing.


Values are communicated from first interview through to continuous employment. The Achieve More Together quarterly award is a constant reminder of the importance placed on the values. The values are appraised as part of the annual appraisal process. Posters displaying the values are present in all offices and meeting rooms. The company strategy is not only communicated to all employees, but employees are reminded at regular Communication Meetings of progress, updates and reminders.
Continual training throughout the year. Regular 1:1 meetings with feedback from MD. Team lunches prior to monthly management meetings. HR support to manage consistency and help managers with employee issues. Development Action Plan in place linked to succession planning including all key position in the Vetoquinol Group . Individual coaching as and when required.
The company have Achieve More Together Award which is a quarterly cash bonus of £500 net to reward an employee or team who best display the company values. Nominations are invited from all employees.


The company has participation in the Global Corporate Challenge with www.gettheworldmoving.com. Teams of seven from companies globally participate in the 16-week programme. GCC focuses on encouraging people to increase their daily step count from 3,000 steps a day to 10,000 steps per day. There was a marked increase in lunch time walks, weekend hikes and cycling to work over the summer. They have implemented a technology suite which enables extremely easy home working. Employees have a full range of telephony and video conferencing tools (UCOffice, Skype for Business) and webinar facilities (GoToMeeting) to enable them to work together remotely. Their remote access facilities are second to none, with no tokens/cards required, laptops simply link to employees' broadband with a direct link through to Version 1. Microsoft OneDrive and SharePoint tools allow them to share and work together on documents and proposals seamlessly. All of these tools mean that whether an employee is working from home, from a different office or from a hotel, they have the same easy Version 1 technology experience. This considerably reduces stress and time overheads.
The Version 1 Profit Share is paid quarterly to all eligible employees. This is dependent on them achieving quarterly targets on all three sides of the triangle, namely customer satisfaction, profitability and employee engagement. Maintaining the focus and momentum on these quarterly targets has been a key driver of their success. On average 95% of employees meet the eligibility criteria and payments translate into between 20% - 25% of net profit being shared with employees. The profit share scheme remains one of their biggest ways of saying thank you as each employee receives a letter outlining their quarterly profit share and the total for the year to date. In addition, each letter is personally signed by their COO includes some personalised messages. In 2014, they introduced the Version 1 Growth Share Scheme. This is a share scheme which allows managers to share in the company's growth and for them to become real shareholders. This provided them with extra meaning and connection and has led to 25 additional people actively engaged. In addition to paying for employee referrals, they also offer cinema nights, restaurant vouchers and concert tickets to those who refer someone who is interviewed (even if they don't result in a new hire).
The company has participation in the Global Corporate Challenge with www.gettheworldmoving.com. Teams of seven from companies globally participate in the 16-week programme. GCC focuses on encouraging people to increase their daily step count from 3,000 steps a day to 10,000 steps per day. There was a marked increase in lunch time walks, weekend hikes and cycling to work over the summer. They have implemented a technology suite which enables extremely easy home working. Employees have a full range of telephony and video conferencing tools (UCOffice, Skype for Business) and webinar facilities (GoToMeeting) to enable them to work together remotely. Their remote access facilities are second to none, with no tokens/cards required, laptops simply link to employees' broadband with a direct link through to Version 1. Microsoft OneDrive and SharePoint tools allow them to share and work together on documents and proposals seamlessly. All of these tools mean that whether an employee is working from home, from a different office or from a hotel, they have the same easy Version 1 technology experience. This considerably reduces stress and time overheads.


Earlier this year, every team in the company took part in a team building training session called 'Building Incredible Relationships'. The sessions explored team members preferred styles through Myers Briggs profiles in order to help them better understand themselves, others in their teams and how they worked. With a view to helping people better manage their stress levels and maintain optimal personal performance, the sessions also explored which behaviours, situations or interactions might provoke positive and negative responses in people. It encouraged people to share these with colleagues and helped them identify strategies for maintaining positive personal performance. The sessions also introduced a common language for people to use to help colleagues understand and support colleagues when they responded negatively to behaviour, situations or interactions with others.
UKTV's Management Academy is now in its fourth successful year. This is the company's bespoke 12 month programme for colleagues new to people management that gives them the skills, tools and confidence to be great people managers. This extensive programme covers topics such as coaching & feedback, employment law, diversity and developing teams. All participants have a 360 feedback process at the beginning and end of the programme which gives them the chance to reflect on their own progress during the year. There are 14 participants this year, which is the most yet, and the programme has gained real kudos across the company with people very keen to nominate themselves. Each year they celebrate the achievements of the participants with a 'Graduation Ceremony' at all staff meetings where they receive their certificates and a bottle of fizz!
The company's 'Bank of Me' programme started to rollout this year. This one day session is a highly experiential day and is all about reflecting on how much they invest in themselves and what they do that actually withdraws from the ‘Bank of Me'. UKTV has made an ongoing commitment to investing in people as part of their drive towards ensuring they have exceptional people in a brilliant workplace succeeding through incredible relationships. During the session, the facilitators explore how colleagues are managing their emotions when they might find themselves in challenging situations, and this builds on previous Building Incredible Relationships sessions. It's a unique opportunity to be part of a day that draws on the experiences of high performers, including those of Steve Williams OBE and twice Olympic Gold medallist. Colleagues explore what it takes to sustain high performance in business and ensure they're investing enough in themselves on a day-to-day basis to perform at their best and manage their own positive wellbeing. The holistic approach of the day involves elements which help support wellbeing, including tips on diet, sleep and physical exercise.


Travelzoo is very generous with time; there are multiple initiatives ongoing in the UK including an annual charity cycle from London to Paris, weekly volunteering at Suited and Booted; blood donations; Christmas gift boxes for children; refugee clothing collection; various races and competitions that sponsor the favoured company charity, Open Arms Malawi.
Monthly and quarterly financial awards to specific employees for specific achievements (best deal, greatest case study, highest rated deal, best team work etc.).
Monthly and quarterly financial awards to specific employees for specific achievements (best deal, greatest case study, highest rated deal, best team work etc.).


This is year two of Town and Country Housing Group ‘Journey to Customer Excellence', a customer experience programme based on empowering staff; encouraging teamwork; and promoting customer service. Cross team working groups were established and asked to develop ideas that would benefit the Group. The ideas were presented by each Group at the staff conference in December 2014 with many of ideas being taken forward. For example, the development of an app for tenants to facilitate mobile access to their account. One of the groups established was the 'Buddy' group. The role of a Buddy is to help new members of staff settle into the organisation and highlight the Group's commitment to customer excellence. Buddies explain what this means in practice using the 'brilliant basics' - a shared commitment to responding to all customers promptly and resolving problems at the earliest stage. Another idea that has been implemented is a shadowing scheme to facilitate understanding of other team's, their roles. The scheme was established in April 2015 with positive feedback and good take-up. This summer continuous improvement groups from across the organisation have also been established with a view to improving organizational wide issues, such as the mutual exchange process. The recent challenge for the cross team working Groups was to develop ideas for community action days. Staff ran sessions to support tenants during Customer Service Week and the activities culminated in a highly successful family fun day run by staff with the theme of managing Christmas on a budget.
All of the staff at Town and Country Housing Group are familiar with the vision and values of the group, there are posters all around the building and all new starters receive a copy of the vision and values in their induction pack. The values are replicated on mouse mats, calendars and even sweets! that are given to new starters. The values were central to the development of competencies for managers and staff and to the development of the customer experience programme. Living the values is a key theme and links into the company's customer service goals; responding to queries promptly, respecting others, being responsive and taking ownership. The values are also held on the website and are part of the golden thread that links what Town and Country Housing Group do in terms of service delivery to their values. Pride is the first value and the one most people identify with. The Buddies, who mentor new staff, go through the values with them at a face to face meeting. New managers have a delivery plan that stems from the company vision and values and is monitored through the leadership group on a monthly basis. The company's internal training programmes will also be aligned more closely to their values from next year.
All of the staff at Town and Country Housing Group are familiar with the vision and values of the group, there are posters all around the building and all new starters receive a copy of the vision and values in their induction pack. The values are replicated on mouse mats, calendars and even sweets! that are given to new starters. The values were central to the development of competencies for managers and staff and to the development of the customer experience programme. Living the values is a key theme and links into the company's customer service goals; responding to queries promptly, respecting others, being responsive and taking ownership. The values are also held on the website and are part of the golden thread that links what Town and Country Housing Group do in terms of service delivery to their values. Pride is the first value and the one most people identify with. The Buddies, who mentor new staff, go through the values with them at a face to face meeting. New managers have a delivery plan that stems from the company vision and values and is monitored through the leadership group on a monthly basis. The company's internal training programmes will also be aligned more closely to their values from next year.
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