What are companies doing with regards to 'Leadership'

What effect will focus on the 'Leadership' factor have?

Leadership - How employees feel about the head of the organisation, senior management and the organisation's values and principles

Leadership has the biggest influence on how employees feel about the organisation.

Leaders need to create inspiring visions and provide clear direction to positively Impact the
My Company factor.

When it comes to
Wellbeing, no amount of free fruit or stress busting classes are going to address an imbalance. Employee Wellbeing is a by-product of the leadership and management culture.

If there’s pressure at the top of your organisation, it won’t take long to be felt throughout.

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Randstad Technologies

Randstad Technologies have a budget specifically for fun and social events. Colleagues take part in Friday drinks, Team lunches, Christmas party, Summer day and a one-day event organised outdoor, (generally parks) between May and June with different activities and a meal organised. It is a great opportunity to gather all members of staff in a social atmosphere before the holidays season kicks off. They also hold an Intra offices 5-a-side football and netball tournament. Lunch or dinner is usually held quarterly for every team to get together. Their last experience of team building was a 15-participants quiz night held in Central London. The night out in itself was a very good way to socialise outside work and get to know each other a bit more.

Randstad Technologies ensure that their employees feel rewarded for their efforts by combining financial rewards and recognition. They have an advantageous commission scheme and they put their efforts into celebrating their employees' good efforts. They also invest in high quality competitions' rewards to ensure all employees feel their efforts will be recognised. Instant recognition is commonly used by sending a company email highliting the efforts of their employees. Lunch and drinks happen to celebrate employee achievements and they also have a monthly company results meeting where champagne is provided to the best performers of the month.

The MD Rodney Jackson, conducts quarterly roadshows to give a picture of how the company is performing and what the future business plans are. It is also a great opportunity for all members of staff to have a direct exchange with their MD and ask any questions. All team leaders work closely with their team members in an open plan office environment and they operate an open door policy for all senior managers and MD office. There is a weekly Managing Director Blog where any important news, change, amendment, new project, new client is communicated to all members of staff via this publication.

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Production Services Network (UK) Limited

Examples of how PSN engages with schools and colleges include workshop sessions for students on interpersonal and communication skills, information on the oil and gas industry (e.g jobs available), CV writing, applying for jobs, interviewing techniques and facilitating meetings. These sessions have taken place at Old Machar Academy and Mearns Academy. Members of their HR team mentor students at Robert Gordon University who are studying for their MSc in Human Resource Management. Engineering students from RGU universities meet with practicing engineers to mentor and discuss options for career development within oil and gas and other industries.

PSN hold a number of fitness actvities throughout the year including the 'Fit 4 2009 Challenge.' This involves measuring the fitness of the participants at the beginning of the programme and then again 8 weeks later. There are 6 areas to check which include body fat, blood pressure aerobic capacity and flexibility. They continue to maintain their 'Healthy Working Lives' programme. The standards criteria give them a framework to develop a strong health strategy within the business. It gives them a means of tackling not only the 'nicer' topics of health such as general fitness, but also the more difficult subjects such as urinary tract cancer, drug and alcohol abuse, stress and mental illness. Although not easy subjects to tackle they continually get wide support to 'lunch & learn' sessions throughout the year with most being over subscribed.

PSN hold a number of fitness actvities throughout the year including the 'Fit 4 2009 Challenge.' This involves measuring the fitness of the participants at the beginning of the programme and then again 8 weeks later. There are 6 areas to check which include body fat, blood pressure aerobic capacity and flexibility. They continue to maintain their 'Healthy Working Lives' programme. The standards criteria give them a framework to develop a strong health strategy within the business. It gives them a means of tackling not only the 'nicer' topics of health such as general fitness, but also the more difficult subjects such as urinary tract cancer, drug and alcohol abuse, stress and mental illness. Although not easy subjects to tackle they continually get wide support to 'lunch & learn' sessions throughout the year with most being over subscribed.

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Patton Group

Due to the nature of the business Patton Group have numerous training schemes happening: Site Safety Supervisors, Microsoft Office/Project Planning software, Management and Leadership, Communication Skills, Appraisals Training, Professional Memberships e.g. CIOB, RICS, CIPD, CIM, MSC Project Management/ BSc Construction Engineering, NVQ 3 Bench Joinery, First Aid, Numerous H&S courses, NVQ's in Plant Operation.

Supportive, enthusiastic and driven, the 76 year old Chairman, David Patton is an inspiration to everyone in the Company. He still very actively involved in the company as our Chairman and his son Neil is now Managing Director.

Due to the nature of the business Patton Group have numerous training schemes happening: Site Safety Supervisors, Microsoft Office/Project Planning software, Management and Leadership, Communication Skills, Appraisals Training, Professional Memberships e.g. CIOB, RICS, CIPD, CIM, MSC Project Management/ BSc Construction Engineering, NVQ 3 Bench Joinery, First Aid, Numerous H&S courses, NVQ's in Plant Operation.

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Parasol Management Ltd

Parasol has an annual motivational plan setting out a variety of special, entertaining events/activities for staff to look forward to throughout the year. They ask volunteers from across the business to help come up with ideas for events and take ownership of planning and running the activities on the day. Parasol's customer service team celebrated Customer Service week with team activities and a competition to come up with a bright idea to make their customers love Parasol even more. They promoted a bit of healthy competition amongst teams in their health and wellbeing/sports week.

The Chief Executive believes that Parasol's most important asset is the people. He gets a kick out of seeing people developing and performing to the best they can be because he recognises that each individual success leads to an even more successful future for Parasol. On occasions where a team is out of the office at team building events for example and the department is being operated by a skeleton staff, the Chief Executive regularly mucks in, emerging from his office to answer phones and respond to queries normally picked up by the team. This really builds morale amongst those looking on.

Everyone at Parasol has free membership to the local gym, located very close to the office. The membership provides full access to the gym, swimming and classes at any time. They have a factsheet dedicated to exercise and lots of hints and tips on the intranet. As part of Parasol's charity fundraising they promote and support get up and go activities such as the triathlon and starlight walks. As part of Parasol's health and well being week they also arranged a pedometer challenge where everyone received a pedometer and were given a challenge to hit the recommended daily number of steps and clock up more steps than colleagues in the process.

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Orchid Group

Skills Pledge is a partnership between the Government and Orchid. This is a public commitment to help all employees to develop their basic skills and enable them to work towards relevant, valuable qualifications. People are the lifeblood of the Orchid business, without their passion, commitment and motivation, Orchid would not continue to prosper. When times are tough, many companies make the mistake of viewing staff training and incentives as non-essential and start looking at ways to trim their overheads. This in itself is a false economy. Orchid believe by recruiting, training and motivating their staff they will reduce staff turnover, improve moral and motivation and increase productivity - ultimately leading to increased profits. This is a people business, nothing more and nothing less.

At Orchid they want everyone to enjoy working with them, both whilst they are at their place of work and also when they are enjoying their personal leisure time. Orchid understand that a work life balance is important and to give you an extra helping hand they have introduced “Orchid Concierge” which is a re launch of the Time & Knowledge brochure. Time & Knowledge are here to give you an extra hand to help you take care of all those jobs you have to do but don't have the time to sort out, or the knowledge as to who are the best people to use. They will put you in touch with suppliers who can accomplish the jobs you need doing, across a variety of services that range from the ordinary to the unexpected. Whether you're planning a party, looking for a plumber, arranging a holiday or searching for the perfect gift, they can help.

At Orchid they want everyone to enjoy working with them, both whilst they are at their place of work and also when they are enjoying their personal leisure time. Orchid understand that a work life balance is important and to give you an extra helping hand they have introduced “Orchid Concierge” which is a re launch of the Time & Knowledge brochure. Time & Knowledge are here to give you an extra hand to help you take care of all those jobs you have to do but don't have the time to sort out, or the knowledge as to who are the best people to use. They will put you in touch with suppliers who can accomplish the jobs you need doing, across a variety of services that range from the ordinary to the unexpected. Whether you're planning a party, looking for a plumber, arranging a holiday or searching for the perfect gift, they can help.

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Nichols Plc

Nichols VIP Award – Valued, Inspiring and Proud. Employees are nominated by colleagues, visitors or customers, for individuals who have brought out the Nichols Plc. “spirit” in others, excelled as a team player or have gone above or beyond expectations. All nominees are congratulated and recognised at the company briefing, and the executive team pick a winner and they are awarded with a red letter day experience. There are one off financial rewards for outstanding achievement or contributions , recognition following the completion of a project that may have involved additional contributions and Nichols invite employee and partner to enjoy Dinner at a local restaurant of their choice. All employees can benefit from an additional weeks holiday or equivalent holiday pay for every 5 complete years of service. Although Nichols do not have a formal process for innovation, they do encourage all employees to “Share Ideas and Think outside of the Box” and they recognise individuals publicly and reward them as appropriate.

Nichols have twice yearly health awareness days at which health and well being professionals hold 121 assessments with all staff. On the back of this they recently completed a pedometer challenge, encouraging staff to increase the number of steps they took each day. They completed this challenge over a 12 week period and collectively they took sufficient steps to walk from their office to Brisbane, Australia (as the crow flies). Employees are encouraged to take part in sporting activities and Nichols have groups of employees who regularly play golf, football, netball and badminton or go running. Employees also go walking or to the local Gym/leisure centre for a swim at lunchtime and others walk or cycle to work. On site shower facilities are provided. For those who are not quite so energetic Nichols have a Wii console and their employees enjoy a game of virtual tennis or golf at lunchtime. Periodically Nichols hold Indian head or arm and hand massage, believing that it helps to relieve some of the day to day tensions.

Nichols have twice yearly health awareness days at which health and well being professionals hold 121 assessments with all staff. On the back of this they recently completed a pedometer challenge, encouraging staff to increase the number of steps they took each day. They completed this challenge over a 12 week period and collectively they took sufficient steps to walk from their office to Brisbane, Australia (as the crow flies). Employees are encouraged to take part in sporting activities and Nichols have groups of employees who regularly play golf, football, netball and badminton or go running. Employees also go walking or to the local Gym/leisure centre for a swim at lunchtime and others walk or cycle to work. On site shower facilities are provided. For those who are not quite so energetic Nichols have a Wii console and their employees enjoy a game of virtual tennis or golf at lunchtime. Periodically Nichols hold Indian head or arm and hand massage, believing that it helps to relieve some of the day to day tensions.

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Newton Europe Limited

Newton is committed to professional development. Employees learn fast and during the early part of their career, their development will be guided by one-to-one mentoring from the lead consultant on site. They are always free to contact anyone in the company at any time for extra advice and input. Newton have a formal appraisal process every six months to identify employees strengths, address any weaknesses and plan their skill development. Employees also attend in-depth courses off site, designed to build their confidence and expertise in specific areas such as sales and marketing, project finance or production planning.

Newton held a Summer Weekend which was 3 days down in Newquay doing activities that included surfing, coast steering, zip line, assault course/teambuilding, black tie dinner and beach BBQ. Partners were also invited. There was also a Winter ski-trip which was a long weekend skiing in the French Alps. There are quarterly activity days. These have included a spa day, Alton Towers, caving and gorge walking in Wales and go-karting. Bi-weekly Thursday night fun has included a casino night, going to the dogs, fencing, going for nice meals and themed BBQ nights.

Newton held a Summer Weekend which was 3 days down in Newquay doing activities that included surfing, coast steering, zip line, assault course/teambuilding, black tie dinner and beach BBQ. Partners were also invited. There was also a Winter ski-trip which was a long weekend skiing in the French Alps. There are quarterly activity days. These have included a spa day, Alton Towers, caving and gorge walking in Wales and go-karting. Bi-weekly Thursday night fun has included a casino night, going to the dogs, fencing, going for nice meals and themed BBQ nights.

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Metro Safety

The leaders of Metro are driven by a desire to create a caring company which delivers sustainable employment and supports the wider community. Metro use the services, on a part time basis, of 250 self-employed contractors, providing them with engaging work, often well beyond their normal retirement age. A key value is Metro's commitment to charity fund raising. Staff nominated SOS Children's Villages for this year, but they have raised over £40,000 for various charities over the years.


Line managers ensure that employees work loads are manageable and also monitor how many hours people are working. Also Metro are organising Personal Energy Workshops for all staff which are designed to investigate their personal energy levels through understanding the factors that either boost or drain one's internal energy battery and how the employee can influence their motivation drive and enthusiasm on a daily basis. There are a lot of flexibility arrangements of an informal nature, in operation. Metro have a flexibility policy which covers carers and people with children under the age of 16 or under 18 where disabled. This is where they grant flexibility on a more formal basis. Additionally, Metro have in the past, given extended periods of absence and/or flexibility for personal issues. A good example of this is where there has been bereavement.


Line managers ensure that employees work loads are manageable and also monitor how many hours people are working. Also Metro are organising Personal Energy Workshops for all staff which are designed to investigate their personal energy levels through understanding the factors that either boost or drain one's internal energy battery and how the employee can influence their motivation drive and enthusiasm on a daily basis. There are a lot of flexibility arrangements of an informal nature, in operation. Metro have a flexibility policy which covers carers and people with children under the age of 16 or under 18 where disabled. This is where they grant flexibility on a more formal basis. Additionally, Metro have in the past, given extended periods of absence and/or flexibility for personal issues. A good example of this is where there has been bereavement.

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Meteorite

Quarterly employee awards are announced in Meteorite's company meetings. Prizes include shopping vouchers, champagne and chocolates and activity such as a sailing day at Cowes. Employees are rewarded extra holiday after 3 full years and another 1 after 4 years and a Sabbatical after 5 years. Team leaders are empowered to reward team members with instant surprise and delight prizes including lunches, sweets and vouchers. Those who have achieved best practice are often made an example of in company meetings. Instant reward for New Business leads can amount to £100-£1000, recruitment £1000, award winning work - dinners, weekend away, spa days.

All managers have access to the industry body and seminars which are run for creatives, planners, account handling and finance. For example Meteorite's new Business Manager will attend seminars specifically for new business managers whereby they discuss best practice and how to ensure you get enough support for your company. Meteorite believe that they train all of their managers to manage people not subordinates. The HR Manager is responsible for their 'People Programme' and ensures that line managers receive quarterly training on team management skills and personal development.

Quarterly employee awards are announced in Meteorite's company meetings. Prizes include shopping vouchers, champagne and chocolates and activity such as a sailing day at Cowes. Employees are rewarded extra holiday after 3 full years and another 1 after 4 years and a Sabbatical after 5 years. Team leaders are empowered to reward team members with instant surprise and delight prizes including lunches, sweets and vouchers. Those who have achieved best practice are often made an example of in company meetings. Instant reward for New Business leads can amount to £100-£1000, recruitment £1000, award winning work - dinners, weekend away, spa days.

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Mace Group

The Mace Star awards are in their second year. Employees are given the opportunity to nominate a colleague or a team for a range of award categories. Winners are announced at the annual end of year celebration. Line managers are encouraged, through the Managing People @ Mace programme which this year is focussing on giving feedback, to reward employees informally by ensuring they are thanked for doing a good job and get the recognition that they deserve. Mace believes that this informal approach has a greater positive effect on employee engagement than a formalised system.

The Mace Star awards are in their second year. Employees are given the opportunity to nominate a colleague or a team for a range of award categories. Winners are announced at the annual end of year celebration. Line managers are encouraged, through the Managing People @ Mace programme which this year is focussing on giving feedback, to reward employees informally by ensuring they are thanked for doing a good job and get the recognition that they deserve. Mace believes that this informal approach has a greater positive effect on employee engagement than a formalised system.

The Mace Star awards are in their second year. Employees are given the opportunity to nominate a colleague or a team for a range of award categories. Winners are announced at the annual end of year celebration. Line managers are encouraged, through the Managing People @ Mace programme which this year is focussing on giving feedback, to reward employees informally by ensuring they are thanked for doing a good job and get the recognition that they deserve. Mace believes that this informal approach has a greater positive effect on employee engagement than a formalised system.

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