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My Manager - How employees feel about and communicate with their direct manager
The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.
Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.
When it comes to My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work
RFIB Group Limited have an EAP scheme for Eating healthily, Managing stress and Other mental health issues in addition to medical referral. They take employee wellbeing seriously and once a month they have accupunture massages available as well as holding subsidised in house pilates classes twice weekly.
RFIB Group Limited use performance recognition and have an Unsung Hero Award - awarded monthly at the company presentation evening. This is given for excelling in one of the core competencies of Strive for Excellence, Technical Competence, Problem Solving, Working with Others, Working with Others, Communication and Commercial Awareness. They also have a milestone recognition scheme where additional leave is given upon reaching 10 and 15 years of service and after 25 years of service employees are given the gift of a watch.
Renaissance Personnel operates flexible working patterns to enable employees to strike a fair balance between work life and social life. There are free annual medical checks for all employees, free health assessments for Night Workers and staff are allowed time off to attend sponsored walks or the London Marathon. All staff are offered free basic healthcare which comprise of vital signs checks. If there is anything unusual, they are referred to their own GP. The employees are encouraged to take regular exercise which does not only have to be about paying gym membership.
Renaissance Personnel operates flexible working patterns to enable employees to strike a fair balance between work life and social life. There are free annual medical checks for all employees, free health assessments for Night Workers and staff are allowed time off to attend sponsored walks or the London Marathon. All staff are offered free basic healthcare which comprise of vital signs checks. If there is anything unusual, they are referred to their own GP. The employees are encouraged to take regular exercise which does not only have to be about paying gym membership.
Randstad Technologies ensure that their employees feel rewarded for their efforts by combining financial rewards and recognition. They have an advantageous commission scheme and they put their efforts into celebrating their employees' good efforts. They also invest in high quality competitions' rewards to ensure all employees feel their efforts will be recognised. Instant recognition is commonly used by sending a company email highliting the efforts of their employees. Lunch and drinks happen to celebrate employee achievements and they also have a monthly company results meeting where champagne is provided to the best performers of the month.
The MD Rodney Jackson, conducts quarterly roadshows to give a picture of how the company is performing and what the future business plans are. It is also a great opportunity for all members of staff to have a direct exchange with their MD and ask any questions. All team leaders work closely with their team members in an open plan office environment and they operate an open door policy for all senior managers and MD office. There is a weekly Managing Director Blog where any important news, change, amendment, new project, new client is communicated to all members of staff via this publication.
Management tool kits/resources are provided to give the manager guides on some of the key HR policies such as how to manage attendance and how to manage a disciplinary. Portico have a policy that allows individuals to request pay/support for external management qualifications. Portico have a number of internal programmes as well as the ILM accredited Team Leading and First Line Management. Portico have a team of Mentors who currently work with Supervisors to help them grow in the business. Mentoring meetings take place monthly. Portico host quarterly Management breakfast seminars for networking and they bring in a speaker/trainer to focus on a key leadership/people manager area.
Portico have a formal Thank you Scheme that is an instant recognition scheme across their whole business. Each location has staff noticeboard to share relevant communications such as internal vacancy list, training posters, event posters. Portico also send out regular posters via email communicating training events, Giving Back events and social activities as well as reward and recognition.
On average, employees receive 18 hours per year formal training with an average spend per employee on training per year of £80. They provide training activities such as: H&S, Induction, Manual Handling, presentation skills, influencing skills, IT training and leadership development.
On average, employees receive 18 hours per year formal training with an average spend per employee on training per year of £80. They provide training activities such as: H&S, Induction, Manual Handling, presentation skills, influencing skills, IT training and leadership development.
Management Workshops are run for all existing managers and aspiring managers to aquipe them with the skills and knowledge to motivate and manage their teams in line with best practice and Company Policy. Where appropriate external management qualifications are supported through the Company assisted study programme and internal management workshops are run periodically for all people managers. Mentoring is provided by one of their Directors, all of which have been fully trained. Many Managers at Pattonair are members of a proffessional body e.g. CIPD, CQI, CIMA, CIPS and they attend seminars periodically to keep up to date with new initiatives and network with others in their field for support. Others attend formal courses to contribute to their continuous proffessional development.
Management Workshops are run for all existing managers and aspiring managers to aquipe them with the skills and knowledge to motivate and manage their teams in line with best practice and Company Policy. Where appropriate external management qualifications are supported through the Company assisted study programme and internal management workshops are run periodically for all people managers. Mentoring is provided by one of their Directors, all of which have been fully trained. Many Managers at Pattonair are members of a proffessional body e.g. CIPD, CQI, CIMA, CIPS and they attend seminars periodically to keep up to date with new initiatives and network with others in their field for support. Others attend formal courses to contribute to their continuous proffessional development.
At Orchid they want everyone to enjoy working with them, both whilst they are at their place of work and also when they are enjoying their personal leisure time. Orchid understand that a work life balance is important and to give you an extra helping hand they have introduced “Orchid Concierge” which is a re launch of the Time & Knowledge brochure. Time & Knowledge are here to give you an extra hand to help you take care of all those jobs you have to do but don't have the time to sort out, or the knowledge as to who are the best people to use. They will put you in touch with suppliers who can accomplish the jobs you need doing, across a variety of services that range from the ordinary to the unexpected. Whether you're planning a party, looking for a plumber, arranging a holiday or searching for the perfect gift, they can help.
At Orchid they want everyone to enjoy working with them, both whilst they are at their place of work and also when they are enjoying their personal leisure time. Orchid understand that a work life balance is important and to give you an extra helping hand they have introduced “Orchid Concierge” which is a re launch of the Time & Knowledge brochure. Time & Knowledge are here to give you an extra hand to help you take care of all those jobs you have to do but don't have the time to sort out, or the knowledge as to who are the best people to use. They will put you in touch with suppliers who can accomplish the jobs you need doing, across a variety of services that range from the ordinary to the unexpected. Whether you're planning a party, looking for a plumber, arranging a holiday or searching for the perfect gift, they can help.
NPS Group offer employees discounted gym membership and further reductions with other companies. They also provide BUPA Wellness Leaflets that cover managing stress in the workplace policy, quitting smoking and other mental issues. NPS Group also implemented East of England Mental Health First Aid.
NPS Group ensure that employees feel that they are rewarded for their efforts by providing them with a Profit Share Payment once a year. Re-investment in Training also ensures employees feel rewarded along with appraisals once a year, 1:1's and Financial PPA to recognise individuals performance.
Nichols have twice yearly health awareness days at which health and well being professionals hold 121 assessments with all staff. On the back of this they recently completed a pedometer challenge, encouraging staff to increase the number of steps they took each day. They completed this challenge over a 12 week period and collectively they took sufficient steps to walk from their office to Brisbane, Australia (as the crow flies). Employees are encouraged to take part in sporting activities and Nichols have groups of employees who regularly play golf, football, netball and badminton or go running. Employees also go walking or to the local Gym/leisure centre for a swim at lunchtime and others walk or cycle to work. On site shower facilities are provided. For those who are not quite so energetic Nichols have a Wii console and their employees enjoy a game of virtual tennis or golf at lunchtime. Periodically Nichols hold Indian head or arm and hand massage, believing that it helps to relieve some of the day to day tensions.
Nichols have twice yearly health awareness days at which health and well being professionals hold 121 assessments with all staff. On the back of this they recently completed a pedometer challenge, encouraging staff to increase the number of steps they took each day. They completed this challenge over a 12 week period and collectively they took sufficient steps to walk from their office to Brisbane, Australia (as the crow flies). Employees are encouraged to take part in sporting activities and Nichols have groups of employees who regularly play golf, football, netball and badminton or go running. Employees also go walking or to the local Gym/leisure centre for a swim at lunchtime and others walk or cycle to work. On site shower facilities are provided. For those who are not quite so energetic Nichols have a Wii console and their employees enjoy a game of virtual tennis or golf at lunchtime. Periodically Nichols hold Indian head or arm and hand massage, believing that it helps to relieve some of the day to day tensions.
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