What are companies doing with regards to 'My Manager'

What effect will focus on the 'My Manager' factor have?

My Manager - How employees feel about and communicate with their direct manager

The quality of direct line management really impacts engagement, after all the latest stats suggest that 7 out of 10 people leave their manager and not their organisation.

Great managers should be selling the direction and vision of the organisation, helping others see how their role impacts the bigger picture, ultimately influencing the factor
My Company. Good Managers recognise the importance of growing and developing their people, which means the My Manager factor also has a significant impact on the factor Personal Growth.

When it comes to
My Team, great managers build great teams, but world class managers also focus on connecting teams throughout the organisation. Managers can heavily influence the Wellbeing factor by helping to positively restore a work/life balance, managing employee workload and recognising that employees have a life outside of work

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Fuller, Smith & Turner P.L.C.

Everyone is treated on an individual basis and all L&D are assessed depending on the situation or person. Full classroom and on-line support is offered. There is also the opportunity to have a Personal coach. Fuller's operate a number of workshops for learning and open discussions. There are Managers' Training and Induction packs with full hands on and one to one support of the Fuller's training team. There is a Management development programme, designed for aspiring pub managers.

Fuller's are a family orientated business. Employees' families are also part of the company. There is an understanding that family life is very important to their employees. There is flexibility on juggling work and life priorities, as an example flexibility on attendance at work to attend school events is encouraged. The company doctor is actively involved in the company welfare. Fuller's provide counselling services when required and where appropriate, at company expense. For example general mental wellbeing, drink dependency and traumatic events.

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first direct

Whilst First Direct don't have a specific budget for fun and social events they have an overall engagement budget which looks at events and activities to drive up engagement and make First Direct the best place to work. They have a Best Place to Work team designated to making coming to work at first direct a fantastic experience. Some of their previous events have included a football themed month to tie in with the World Cup which saw an inflatable table top football in the car park, a keepie uppie challenge with giant sized footballs across departments and a Wag Week with a nail and beauty bar and beauty gift stalls to appeal to their female population.

First Direct's intranet holds a recognition microsite where individuals can learn about what great recognition looks like, what kind of recognition is available and a leadership toolkit on the most effective ways to recognise their people. First Direct have also trained their leaders on the 'A Carrot a Day' principles and held a Chest Elton Recognition Masterclass to engage their leaders with what recognition done well does for their people and their business.


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Environmental Business Products

At Environmental Business Products employees raise money for charities doing various events. This money is often matched by the company. Their Quality Team regularly work on how the company maintains its zero landfill policy and environmental systems. They are conducting a carbon footprinting assessment to see exactly what their carbon output is and their company is based on the reuse of already existing products. They have ISO accreditation for Quality and Environment and to date they have saved 50 million inkjet cartridges from landfill, by collecting them through their recycling schemes for reuse through remanufacturing. Through their recycling schemes Each One Counts and Support Your School, they promote environmental good practice to the general public as widely as possible and offer a free service where they pick up empty cartridges from addresses all over the UK or send free post recycling bags out to the public to post their items back to them.

At Environmental Business Products employees raise money for charities doing various events. This money is often matched by the company. Their Quality Team regularly work on how the company maintains its zero landfill policy and environmental systems. They are conducting a carbon footprinting assessment to see exactly what their carbon output is and their company is based on the reuse of already existing products. They have ISO accreditation for Quality and Environment and to date they have saved 50 million inkjet cartridges from landfill, by collecting them through their recycling schemes for reuse through remanufacturing. Through their recycling schemes Each One Counts and Support Your School, they promote environmental good practice to the general public as widely as possible and offer a free service where they pick up empty cartridges from addresses all over the UK or send free post recycling bags out to the public to post their items back to them.

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Cosmopolitan Housing Group Ltd

CHG has established robust systems of training and personal development in operation. This is underpinned by a rigorous system of planning, delivery and evaluation of training programmes which help inform future training decisions. Investment in staff is delivered through various methods of training e.g. courses, professional qualifications through day release, open university or night school, personal development and on the job training/induction.

Management tool kits/resources are included in the Performance Management Appraisal System. People Managers have management training NVQs and professional qualifications which are paid for and support by CHG. There is an on the job training buddy/mentor allocated to all new staff as part of their induction. Housing Diversity Network Coaching and Mentoring Programme is offered to all staff.

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Colway Limited

Leaders and senior management are approachable, honest, positive, open regular team meetings, project work, client specific discussions and the quarterly 'becoming better managers' forum. They conduct an annual director's road show where they update all employees on the company's performance, targets and plans for the future. They also have a monthly MD forum; employees in small groups of 4/5 meet with the MD on an informal basis to discuss how the company is going and any key issues in the business.

Colway Ltd provide life assurance and a long term sickness benefits. If an employee is off for more than 26 weeks, they can apply to have up to 75% of their current salary paid through our provider company. They offer non-sickness bonus days. This gives the employee the chance to earn an extra days holiday. The company also have a strict policy that staff must take holidays and lunch breaks. The company offer a health screen to their staff and have Whizz-Kidz fund raising where some employees run marathons. Their new sandwich provider RED BOX offers more healthy lunch choices for employees.

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Carphone Warehouse (UK Retail & Distribution)

Best Buy Europe is a family and they love to celebrate their achievements and get to know their colleagues across the UK. The Best Buy Europe Ball 2010 was the biggest corporate event of its kind in Europe and was attended by more than 7,000 colleagues. The Hollywood themed 'Premiere' was held at London's Excel Centre and featured performances from N-Dubz, Little Boots and Tinchy Stryder. Each colleague was sent their own personal invitation as a thank you for all their hard work, dedication and support over the past year.

The Carphone Warehouse have an internal training academy and they run workshops on a bi-weekly basis in their support centre. Topics include Problem solving, Insights discovery, Time management, Influencing skills. They have also designed a two day management development programme in partnership with Lane 4 Managing the Best Buy Europe Way Managing the BBE way is delivered in the UK by the MD team. Any people managers from CPW or Best Buy can attend. The workshops run each month, at locations across the country. This is an exciting programme, that will challenge every leader and allows the freedom and openness to take your own personal plans and tactics back to your team

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Cambridge Broadband Ltd

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Business & Enterprise North East

Business and Enterprise North East have an Environmental Group drawn from a range of staff from across the business who undertake their role on a voluntary basis. Their role has involved the development of the Environment Strategy which sets out their long-term commitment to the environment. It describes success, proposes performance targets and identifies issues and solutions to overcome them and covers, carbon management, sustainable procurement and consumption, protecting the environment and people strategy.

Business and Enterprise North East have an Environmental Group drawn from a range of staff from across the business who undertake their role on a voluntary basis. Their role has involved the development of the Environment Strategy which sets out their long-term commitment to the environment. It describes success, proposes performance targets and identifies issues and solutions to overcome them and covers, carbon management, sustainable procurement and consumption, protecting the environment and people strategy.

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BizSpace

Employees are supported in a variety of ways and can work from home if need be. They offer flexible hours to suit their personal needs and view all employees as individuals and treat them according to their specific individual needs. The Board lead by example and promote a healthy lifestyle. They encourage all staff to do the same.

An open door policy is in operation and Directors work in open plan environments at Head Office and the majority of site offices. The Directors are very visible in the organisation. They carry out regular site visits and attend all regional meetings and social events. Regular cluster and regional meetings are held where employees can ask the Directors questions

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Azzurri Communications

Although there is no specific budget Azzurri does hold social events to increase team spirit which are fun including a bowling night, ‘Azzurri's Got Talent', a charity fundraising barbeque and quiz nights along with annual Christmas parties.

Although there is no specific budget Azzurri does hold social events to increase team spirit which are fun including a bowling night, ‘Azzurri's Got Talent', a charity fundraising barbeque and quiz nights along with annual Christmas parties.

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