My Manager
My Team

Team Cohesion = Performance

Our research shows strong team relationships boost productivity, decision-making and innovation. The My Team factor measures what matters most.
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Office Angels

All Management participate in training courses provided by the Learning and Development function where the importance of caring and understanding team members needs is explored. How to deal with difficult conversations and the understanding of the company policies and procedures. Managers will conduct after every occasion of absence a ‘return to work meeting' in which a conversations about the individuals wellbeing takes place for the manager to understand what, if any reasonable adjustments need to take place. Managers are integrally involved in Flexible working meetings and make decisions based on fact as to whether this can be accommodated or not.

All Management participate in training courses provided by the Learning and Development function where the importance of caring and understanding team members needs is explored. How to deal with difficult conversations and the understanding of the company policies and procedures. Managers will conduct after every occasion of absence a ‘return to work meeting' in which a conversations about the individuals wellbeing takes place for the manager to understand what, if any reasonable adjustments need to take place. Managers are integrally involved in Flexible working meetings and make decisions based on fact as to whether this can be accommodated or not.

Employees have bespoke training programmes devised for their specific job role requirements; these are in various formats however they all follow the ethos of career and personal development. Top Talent is a programme for Consultants to apply for, who wish to be promoted to the next level up. This programme allows them to gain experience, on the job training and be mentored by colleagues within the organisation to experience what the reality of Branch Managers role is. This development programme is a course to enhance the knowledge and skills of Consultants who based on their current experience and achievements, are provided guidance and enrichment in their current role whether this leads to promotion to Branch Manager or elsewhere within the Company. In the past year they have promoted around 12% of consultants to either Senior or Principal Consultant. Career Development is a continuous priority in the organisation and they are always looking to improve on the methods used to inspire and develop their employees. The Company also operates a Leadership Development Programme to ensure that Senior Managers also benefit from on-going development and support. All employees have access to a concept called the education zone and Learning Portal which with over 7000 learning modules is available to colleagues to choose how they want to be developed and in what area to enhance their own performance, grow and achieve.

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Novacroft

Their senior team have revised their communications strategy over the last 12 months and this has had a significant impact on employee engagement. Firstly they have reformatted the way they run team meetings. These do not operate on status bases principles but are a a lively and interactive session between all team members. Team meetings take place each month and each senior team member gives an operational update on their area of the business. Meetings are held at each of their sites and at different times of the day to enable maximum attendance. Meetings have also been recorded and made available on television screens in our breakout rooms and on the intranet for team members who have not been able to attend sessions. The senior team also introduced daily operational updates for the business throughout their peak period. These business updates have been made available via email and on the intranet and have opened up communication channels across the business.

Two of their software developers are supporting their nominated charity with the creation of a website for them. On its completion their MD has promised to donate £500 to the charity.

Two of their software developers are supporting their nominated charity with the creation of a website for them. On its completion their MD has promised to donate £500 to the charity.

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Nottinghamshire Healthcare NHS Trust

Investing in leadership remains a key priority to ensure the delivery of high quality, safe and effective integrated services, with improved patient experience and outcomes. In a changing NHS landscape with increasing financial constraints, the organisation must remain in a strong position to respond to the challenges ahead. By motivating and engaging current leaders, and identifying and developing future leaders, this can be achieved. The Trust have held a series of five vibrant and thought provoking events. These included organisational development, understanding roles in achieving, maintaining and measuring success, and creating high performing teams with effective appraisals and motivated staff. They focused on ensuring patient safety and recovery remain at the heart of all they do and their individual and collective responsibility to ensure quality across services. They also equipped staff with the tools and techniques to ensure workforce resilience and well-being. The programme has provided an invaluable opportunity to build networks, share learning and gain an insight into the experiences of colleagues, service users, carers and partner organisations.

Investing in leadership remains a key priority to ensure the delivery of high quality, safe and effective integrated services, with improved patient experience and outcomes. In a changing NHS landscape with increasing financial constraints, the organisation must remain in a strong position to respond to the challenges ahead. By motivating and engaging current leaders, and identifying and developing future leaders, this can be achieved. The Trust have held a series of five vibrant and thought provoking events. These included organisational development, understanding roles in achieving, maintaining and measuring success, and creating high performing teams with effective appraisals and motivated staff. They focused on ensuring patient safety and recovery remain at the heart of all they do and their individual and collective responsibility to ensure quality across services. They also equipped staff with the tools and techniques to ensure workforce resilience and well-being. The programme has provided an invaluable opportunity to build networks, share learning and gain an insight into the experiences of colleagues, service users, carers and partner organisations.

553 people attended the best ever Trust AGM and Annual Members' Meeting on 24 July. The day was attended by staff, service users and carers, trust members and partner organisations, who were all eager to find out how the Trust had performed over the past 12 months and its plans for the coming year. Focusing on partnership working, the event illustrated the range and depth of achievement across mental health, physical health and integrated health. An interactive showcase opened the day, highlighting how involvement really does change services, culture and lives; something they are incredibly proud of at Nottinghamshire Healthcare. Over 80 exhibition stands demonstrated the way their services and partners are working together to develop and improve, to provide the very best care to their patients and service users. Five engaging and moving films showcased how they are doing this. This is the reality of working at Nottinghamshire Healthcare; staff do all they can, every day, to live up to the inspiring and memorable words in the NHS Constitution.

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North Hertfordshire College

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Nissan Motor (GB) Limited

Nissan's management team always use feedback employees provide them with to review the organisation and identify opportunities to make Nissan GB a better place to work. Bespoke actions plans are then developed and the management team work closer with HR and functional Directors to implement these in the business.

Nissan has a Career Development Programme for high potential people in the company. The company also operates a Graduate Development Scheme and a Management Development Scheme for employees.

Nissan has a Career Development Programme for high potential people in the company. The company also operates a Graduate Development Scheme and a Management Development Scheme for employees.

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NIACE, the National Institute of Adult Continuing Education

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nghomes

ng homes offer two additional days leave to staff who have had no sickness in a rolling 12 month period. This is noted in their terms and conditions. Staff who are unfortunate enough to suffer illness are taken care of with the generous sick pay scheme. They offer up to six months full pay and six months half pay. For those staff who "hold the fort" and offer a little extra help and effort to cover whilst a colleague is ill they reward them with time off. Staff appreciate this gesture and their absence statistics reflect this.

ng homes have developed a ground-breaking plan to improve how waste is dealt with in North Glasgow. This programme won the award for the Best Partnership Initiative at the Scottish Waste & Resources Awards. The idea for the project came from ng homes who partnered with Zero Waste Scotland (ZWS) who help deliver a range of measures to help people and organisations on the journey to Zero Waste. ZWS agreed to fund the initiative and are now working together with ng homes, Glasgow City Council, LRS Consultancy and the North Glasgow community on innovative ways to recycle and re-use waste materials in the north of the city. In recent months around 300 local people have attended ng homes community events promoting recycling and reuse.

ng homes have developed a ground-breaking plan to improve how waste is dealt with in North Glasgow. This programme won the award for the Best Partnership Initiative at the Scottish Waste & Resources Awards. The idea for the project came from ng homes who partnered with Zero Waste Scotland (ZWS) who help deliver a range of measures to help people and organisations on the journey to Zero Waste. ZWS agreed to fund the initiative and are now working together with ng homes, Glasgow City Council, LRS Consultancy and the North Glasgow community on innovative ways to recycle and re-use waste materials in the north of the city. In recent months around 300 local people have attended ng homes community events promoting recycling and reuse.

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MITIE Client Services

Debra Ward is unstoppable in achieving their vision. She leads a team that is passionate, talented and dedicated to making their vision a reality. Debra comes up with wacky and fun ways to make sure their culture is lived and breathed every day. Supported by the Senior Leadership team (nicknamed the Jockey Club), they are driven in making every one of their team members engaged, passionate and dedicated to what they do. It is this underlying principle that comes from the Managing Director that makes them unique and a great place to work.Deb and Dave's Excellence Adventure - the national tour. In the Autumn of this year, Debra Ward (Managing Director) and David Howorth (Director of Operations) hired a VW Beetle and toured the UK. Their team members work on client's sites and often do not have much contact with each other (other than our team building events or when attending training courses). The aim was to visit as many of their team members as possible - to say "thank you and well done" for the exceptional contribution they make to the company.

Debra Ward is unstoppable in achieving their vision. She leads a team that is passionate, talented and dedicated to making their vision a reality. Debra comes up with wacky and fun ways to make sure their culture is lived and breathed every day. Supported by the Senior Leadership team (nicknamed the Jockey Club), they are driven in making every one of their team members engaged, passionate and dedicated to what they do. It is this underlying principle that comes from the Managing Director that makes them unique and a great place to work.Deb and Dave's Excellence Adventure - the national tour. In the Autumn of this year, Debra Ward (Managing Director) and David Howorth (Director of Operations) hired a VW Beetle and toured the UK. Their team members work on client's sites and often do not have much contact with each other (other than our team building events or when attending training courses). The aim was to visit as many of their team members as possible - to say "thank you and well done" for the exceptional contribution they make to the company.

They volunteer at The Passage- a homeless shelter in Victoria, London. One of their team members volunteered there and recommended it and so the whole team joined in. They found that this was so beneficial to the charity that they agreed to do this permanently. They now nominate two or three people every Monday (and give them time off work) to serve breakfast to the homeless. They also have a collection scheme called 'Warm Hugs', in which their team donate warm clothing in the winter, to give to local hostels and charities. They give coats, gloves, unused underwear and toiletries, which is collected from offices and sites (they also collect from their client's sites - last year over 1750 items).

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Mind Candy Ltd

Mind Candy went to MoshiCon in Centre Parcs last year and this year it is in Disneyland Paris, as well as a Christmas party and Sportsday for the company and their families.

Mind Candy find certain practices work really well in the way their organisation listens to employees. They have a Strategy board, HR catch ups, six week catch ups with new starters and there is an open door policy layout with no private offices.

Mind Candy went to MoshiCon in Centre Parcs last year and this year it is in Disneyland Paris, as well as a Christmas party and Sportsday for the company and their families.

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Methodist Homes

Staff are given the opportunity to further their knowledge by completing work related training qualifications such as NVQ certificates. E-Learning is available to staff and the organisation seeks to provide ongoing refresher training to keep knowledge up to date. New staff are given the opportunity to work shadow and staff are encouraged to share their knowledge.

Methodist Homes have an Employee Assistance Programme which all staff can access. Life assurance cover is provided to all staff with over a year's service and discounts on health care are available.

Methodist Homes have an Employee Assistance Programme which all staff can access. Life assurance cover is provided to all staff with over a year's service and discounts on health care are available.

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Understand your organisational health across all eight factors

You’ve explored the Factors - now discover how your organisation can gain deeper insight into what truly drives engagement and workplace culture.

Our approach measures organisational health across eight core areas: My Team, Leadership, My Manager, Personal Growth, My Company, Wellbeing, Fair Deal, and Giving Something Back. Together, they give you a complete view of how your people think, feel, and experience work.

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