My Manager
My Team

Team Cohesion = Performance

Our research shows strong team relationships boost productivity, decision-making and innovation. The My Team factor measures what matters most.
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Firmdale Hotels

Employee development by access to a variety of training interventions. Dedicated team of learning and development professionals, Head of Training, Group Trainer,specialist, Food / Beverage Training Manager. Dedicated departmental skills trainers who are experts in customer service field and knowledgeable in company specific operational procedures. Accessable to all employees, ensuring successful orientation of new employees. They monitor and record training provison to ensure consistency. Head of Training ensures courses accessible to all and pitched at different levels and job role. Ensures clear and progressive pathway towards achieving supervisory and management skills allowing development within the business . Includes management development programme, Supervisory Skills workshops, Food and Beverage academy, NVQ customer service and team leading, Graduate Management Training programme. Comprehensive training calendar published inviting all managers to nominate employees for the courses. Head of Training identifies employees who would benefit from specific courses and talented employees can enhance their skills and fulfill future leadership succession plans.

Employee development by access to a variety of training interventions. Dedicated team of learning and development professionals, Head of Training, Group Trainer,specialist, Food / Beverage Training Manager. Dedicated departmental skills trainers who are experts in customer service field and knowledgeable in company specific operational procedures. Accessable to all employees, ensuring successful orientation of new employees. They monitor and record training provison to ensure consistency. Head of Training ensures courses accessible to all and pitched at different levels and job role. Ensures clear and progressive pathway towards achieving supervisory and management skills allowing development within the business . Includes management development programme, Supervisory Skills workshops, Food and Beverage academy, NVQ customer service and team leading, Graduate Management Training programme. Comprehensive training calendar published inviting all managers to nominate employees for the courses. Head of Training identifies employees who would benefit from specific courses and talented employees can enhance their skills and fulfill future leadership succession plans.

Tim Kemp is Chairman of Firmdale hotels London and New York. For the past 30 years he has taken what started out as a few small student hostels in central London locations and created from them, luxury, full service, award winning boutique hotels. He manages a core team of Directors and visits the various properties on a daily basis to ensure that each provides the high standards he demands. He has an active role in areas such as personnel and training, purchasing, branding and identity of his successful hotel group. Tim breathes life into derelict areas which in turn brings more jobs and money into new communities. It is this sense of independence that sets Tim Kemp apart as the leader of Firmdale Hotels. He has the freedom to realise his ideas. Whilst he is able to delegate responsibility to other leaders in his organisation, he retains a ground roots relationship with personnel at all levels.

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FFastFill

During summer 2011, Ffastfill had a Summer BBQ and Dragon Boating event for all staff and their families. It was well attended and the feedback was great from employees. Ffastfill catered for families including small children where a bouncy castle was available for their entertainment.

Dialogue is encouraged between managers and team members. Managers are encouraged to adopt a flexible approach to team members. Allow flexibility in work patterns and allow work from home without significant prior arrangement.

During summer 2011, Ffastfill had a Summer BBQ and Dragon Boating event for all staff and their families. It was well attended and the feedback was great from employees. Ffastfill catered for families including small children where a bouncy castle was available for their entertainment.

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FDM Group Ltd

FDM are a very active organisation encouraging any sports activities that help employees to interact in a more social environment. They have football, netball and volleyball teams which employees can get involved in and compete in an informal setting. They also have lots of employees taking part in marathons, bike rides, strong man conpetitions and other various activities which are in aid of charitable organisations.

FDM are a very active organisation encouraging any sports activities that help employees to interact in a more social environment. They have football, netball and volleyball teams which employees can get involved in and compete in an informal setting. They also have lots of employees taking part in marathons, bike rides, strong man conpetitions and other various activities which are in aid of charitable organisations.

The key attribute that FDM's leader Rod Flavell has, is the energy, dynamism and commitment towards the organisation and its employees. He believes in a hands on approach and operating in a flat structure environment whereby he and the other directors interact with all levels within the business and sit in an open plan environment. Rod spends time understanding who his staff are, their motivations and encourages internal career progression for high performers ensuring that the company reflects his dynamic approach. This makes the working environment fast-paced, interactive and interesting as it is always changing and adapting to get the most from its staff and to maintain their engagement with the organisation.

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Exclusive Hotels

Exclusive Hotels always aim to create great hospitality careers instead of just giving somebody a job. Continual learning, development and progression are very much at the heart of Exclusive Hotels, demonstrated by the huge investment that they make into their people every year. All of their teams have the opportunity to attend internal training, receive specialist training by external providers, be sponsored by the Company, as well as receive day to day on-the-job training. Exclusive Hotels are passionate about enabling people to learn more, to deliver more, as well as to develop more and they are able to do this through bespoke training programmes and workshops, as well as personal coaching and mentoring. There are many opportunities for Exclusive People who take responsibility for their own personal development and progression.

Danny Pecorelli, Exclusive Hotel's Managing Director, is a man of great values and principles. He has integrity and operates with transparency and honesty, always warmly greeting team members as if they were old friends - in many cases they are! All Exclusive employees personally know Danny on first name terms and all remain firmly loyal to the Exclusive family. Exclusive Hotels started as a family business and remains so today, 30 years later. Their guiding principles are centric to a family unit, abeit extended, care and respect, hard work and integrity. Look after each other and look after their guests.

Danny Pecorelli, Exclusive Hotel's Managing Director, is a man of great values and principles. He has integrity and operates with transparency and honesty, always warmly greeting team members as if they were old friends - in many cases they are! All Exclusive employees personally know Danny on first name terms and all remain firmly loyal to the Exclusive family. Exclusive Hotels started as a family business and remains so today, 30 years later. Their guiding principles are centric to a family unit, abeit extended, care and respect, hard work and integrity. Look after each other and look after their guests.

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Enterprise Inns plc

The company regularly brings the entire workforce together in a single business event in which the wider economic environment, the industry marketplace, recent business results and continuing objectives are presented. This is an important event which allows the entire organisation to meet and socialise whether office-based or field-based.

Their approach to reward and remuneration structures is such that an employee's salary reflects the role they fulfil, whilst a variety of bonus mechanisms reflect employees' achievements versus predetermined personal objectives. In addition, all employees are eligible to participate in the Share Incentive Plan and Sharesave Plan and a majority of employees are awarded share options under the company's Executive Share Option Plan. Each year shares and options are awarded under these plans to reflect the importance of staff participation, and contribution towards, the success of the company. Over 80% of staff hold shares in the company either by direct ownership or participation in the plans, and the company's approach towards employee equity participation has been recognised by three “ifs Proshare” awards. In 2006 the Share Incentive Plan won awards for best new share plan and most effective communication of an employee share plan and in 2007 won the award for best overall performance in fostering employee share ownership. Furthermore, the recognition apparent in the “Roll of Honour” is further reinforced through a handwritten letter from the CEO acknowledging the nominee's efforts and thanking them for their contribution to the business.

The company regularly brings the entire workforce together in a single business event in which the wider economic environment, the industry marketplace, recent business results and continuing objectives are presented. This is an important event which allows the entire organisation to meet and socialise whether office-based or field-based.

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EMR

The recruitment industry is highly competitive and can be very challenging at times. As such, it's vital that their employees are appropriately recognised and rewarded for the contribution they make to the success of EMR. While the EMR benefits package is comprehensive, in addition to this they offer on going rewards for meeting and exceeding monthly individual and team targets, as well as on going quarterly and annual rewards for value-based performance. These include bottles of champagne, iPads, extra holiday days, bar tabs, team lunches and the Red Letter rewards scheme outlined above. A generous bounty system is also in place to reward current employees who refer new employees into the business.

Simon Bassett has been the Managing Director of EMR since 2008, shortly after the company was acquired by FiveTen Group. One of the key reasons Simon is admired and respected by EMR staff and fellow FiveTen Group management is his extensive marketing recruitment experience, having worked in almost every role in EMR, from Junior Consultant through to now Managing Director. This positively influences the culture within EMR, reinforcing one of leading by example, visibility and open communication. Simon also focuses on leading by example by continuously developing himself both personally and professionally through an executive coach, and being a key contributor to the UK marketing community. As such, Simon is a member of The Marketing Society and a regular judge at the annual Marketing Week Engagement Awards. He also supports the CIM with career planning and advice to their members and has been a guest lecturer at Henley Business School. Simon is also Vice Chairman of M Squared, the marketing sector group of APSCo - the professional body that represents the interests of recruitment organisations. As part of a commitment to innovation, Simon introduced Marketer's Pulse in 2011, a Twitter feed devoted to the UK professional marketing community which encourages all EMR stakeholders to get involved, including clients, candidates and employees.

Simon Bassett has been the Managing Director of EMR since 2008, shortly after the company was acquired by FiveTen Group. One of the key reasons Simon is admired and respected by EMR staff and fellow FiveTen Group management is his extensive marketing recruitment experience, having worked in almost every role in EMR, from Junior Consultant through to now Managing Director. This positively influences the culture within EMR, reinforcing one of leading by example, visibility and open communication. Simon also focuses on leading by example by continuously developing himself both personally and professionally through an executive coach, and being a key contributor to the UK marketing community. As such, Simon is a member of The Marketing Society and a regular judge at the annual Marketing Week Engagement Awards. He also supports the CIM with career planning and advice to their members and has been a guest lecturer at Henley Business School. Simon is also Vice Chairman of M Squared, the marketing sector group of APSCo - the professional body that represents the interests of recruitment organisations. As part of a commitment to innovation, Simon introduced Marketer's Pulse in 2011, a Twitter feed devoted to the UK professional marketing community which encourages all EMR stakeholders to get involved, including clients, candidates and employees.

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EMCAS (EMC Advisory Services Ltd)

They have various social events throughout the year; however, their main focus is the Christmas Annual Awards. These are based solely on their employees; they are given nomination sheets to vote for their colleagues achievements over the year. The winners are announced at the dinner and are asked to accept their awards by the CEO; they are also given prizes and trophies. The winners are invited to functions during their winning year to celebrate their achievements further. They also offer long service awards and even best Christmas decoration awards.

The organisation hosted an EMCAS Extravaganza for staff and partners which included fairground rides, games, magicians and body painting. The event was a huge success and they had lots of positive feedback from staff. As the staff are across three sites these functions help to create community within the organisation.

The organisation hosted an EMCAS Extravaganza for staff and partners which included fairground rides, games, magicians and body painting. The event was a huge success and they had lots of positive feedback from staff. As the staff are across three sites these functions help to create community within the organisation.

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Eland Cables Ltd

Being ISO 14001 certified means that Eland have identified elements of their business that impact the environment. They have produced a policy that ensures they meet stringent objectives according to environmental legislation. The management and adherence to this policy is an ongoing process.

Being ISO 14001 certified means that Eland have identified elements of their business that impact the environment. They have produced a policy that ensures they meet stringent objectives according to environmental legislation. The management and adherence to this policy is an ongoing process.

Being ISO 14001 certified means that Eland have identified elements of their business that impact the environment. They have produced a policy that ensures they meet stringent objectives according to environmental legislation. The management and adherence to this policy is an ongoing process.

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e.surv

e.surv are constantly promoting the carbon reduction programme and encouraging their surveyors to reduce their carbon footprint by driving efficiently.

e.surv are constantly promoting the carbon reduction programme and encouraging their surveyors to reduce their carbon footprint by driving efficiently.

e.surv's leader is inspirational, understanding and passionate about the company. She has a drive to be innovative, to deliver the best possible service to the customers and shareholder value. All of the senior management team have made a greater effort with staff communication and transparency about their strategy.

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dotDigitalGroup plc (previously Ellipsis Media)

dotDigitalGroup had a company-wide summer party in June 2011 which was held on a leisure boat which went up and down the Thames in London stopping at various piers on the way so that people could get off if they wanted to. Staff came from all over to attend, including the Minsk office in Belarus. Everyone had a great time with a BBQ, a DJ, karaoke and dancing, not to mention a few drinks. This was fully funded and a great team building event - the only problem was the weather but nobody let it get in the way of having fun! A great time was had by all and dotDigital also announced their Employee of the Financial Year winner and runners-up.

dotDigitalGroup constantly listen to employee feedback and have introduced a range of initiatives to support employee development and the focus of the new appraisal system is equally weighted between performance and development. The best current example is the offer of matched funds towards an employee's ambition or something on their bucket list. Does not have to be work related - just something that they can evidence will develop them personally. To date dotDigitalGroup have bids for sailing, pilot training, leadership training, drumming, paragliding, engaging a personal trainer and a tandem sky dive.

dotDigitalGroup constantly listen to employee feedback and have introduced a range of initiatives to support employee development and the focus of the new appraisal system is equally weighted between performance and development. The best current example is the offer of matched funds towards an employee's ambition or something on their bucket list. Does not have to be work related - just something that they can evidence will develop them personally. To date dotDigitalGroup have bids for sailing, pilot training, leadership training, drumming, paragliding, engaging a personal trainer and a tandem sky dive.

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You’ve explored the Factors - now discover how your organisation can gain deeper insight into what truly drives engagement and workplace culture.

Our approach measures organisational health across eight core areas: My Team, Leadership, My Manager, Personal Growth, My Company, Wellbeing, Fair Deal, and Giving Something Back. Together, they give you a complete view of how your people think, feel, and experience work.

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