Team Cohesion = Performance

There are various events held to enable teams to socialise and have fun outside of the office. This includes the Christmas Dinner and Dance in the West End in 2008 which was a fantastic event and built on the previous events but at a new venue due to the growth in their employees. Every year they also invite staff and their families to attend Ascot races and interested employees are given free tickets for the premier which includes car parking tickets. As the majority of their work is contract based the teams have milestone celebrations, for example on their Islington contract they had a fantastic celebration event for all individuals involved both from the site and the office.

They employ a full time and dedicated Environmental Manager to instigate and drive through new initiatives within the business. Part of that role is to develop a strategy for the company to pursue its sustainability goals and set stretching targets which build upon the annual environmental objectives and targets. They monitor their waste across the whole business. At their offices they monitor electricity, gas and water consumption. They carry out environmental surveys and also have Green House which is an internal green newsletter which is sent to staff via email to promote environmental initiatives, performance and to advise them of the impact of new legislation. At their Head Office they have provided a small waste recycling facility for their staff to utilise, this facility allows for the collection of cardboard, plastic packaging, paper, glass bottles and tetra pack cartons. They also give to charity and match the sponsorship on activities undertaken by the staff.

Managers and directors value their employees and send emails where customer service or performance has exceeded expectations. Length of service is rewarded after 10, 15 and 25 years. They listen and engage with employees through a survey which takes place bi-annually. Company results are published on the intranet which shows previous results alongside current results. The survey results also provide a comparison, where available, to the 'norm'. Department results are fed back by managers via team meetings and all staff are encouraged to submit suggestions for improvements. Results are also included in half yearly presentations to staff.

Managers and directors value their employees and send emails where customer service or performance has exceeded expectations. Length of service is rewarded after 10, 15 and 25 years. They listen and engage with employees through a survey which takes place bi-annually. Company results are published on the intranet which shows previous results alongside current results. The survey results also provide a comparison, where available, to the 'norm'. Department results are fed back by managers via team meetings and all staff are encouraged to submit suggestions for improvements. Results are also included in half yearly presentations to staff.

They organise a variety of social events to encourage team work and run team building exercises annually. The events are chosen by employees locally and include ghost walks, quiz nights and paint balling. Teams are rewarded for their efforts through team nights out

All employees have personal development plans as part of the performance, development, progression and outcomes policy. Through the process top performers are identified and considered for promotion. All employees take part in the core training programme and the organisation offer business specific training, key skills and leadership and management training. Employees outside of the central support teams are supported and required to complete an NVQ3 in Health and Social Care.

The organisation recognises and rewards employee's contribution. They run a manager of the month scheme and include all achievements in their internal weekly bulletin. Employees are given the chance to put forward their ideas and receive a reward in the form of golden tickets to the value of £100. Length of service is celebrated with an award.

Managers undertake internal Managers in Training & Deputy of Excellence programmes. They are supported throughout the training through a buddy system and have access to HR advice. Funding is available to assist managers in obtaining qualifications with the Institute of Leadership & Management and allow managers time off to complete their studies.

Personal development plans are put in place for team members to learn new skills by taking up roles in other departments. Employees have access to a variety of training activities including courses in assertiveness and NVQ level 2 and 3 relevant to that employee. They also provide staff with £145 per annum for personal development training. The money allows employees to develop and learn new skills not associated with the workplace such as languages, golf and horse riding lessons.

Thecentre:mk constantly praise employees for a good job. They ensure good work is recognised company wide. When thank you letters are received from the public about a team member, they are acknowledged and published in the company newsletter and placed on the notice board.

Employees are entitled to benefits including life assurance, extra holidays and discounted services. They put on an annual staff party where employees families can attend and hold social events from BBQ's to bowling nights. Senior staff and employees provide support to one another in the event of personal and domestic issues.

Employees are entitled to benefits including life assurance, extra holidays and discounted services. They put on an annual staff party where employees families can attend and hold social events from BBQ's to bowling nights. Senior staff and employees provide support to one another in the event of personal and domestic issues.

Working for the Royal Borough offers variety and opportunity to develop and progress. There are countless examples of employees that have started in junior roles who have been supported to develop and grow into senior management roles. There is a real sense that everyone regardless of their background or qualifications when they start with RBWM, has the opportunity to ‘move on and up'. All that is required is a willingness to put yourself forward, work hard and take on the opportunities that present themselves and you will be supported with training, in achieving further qualifications and through supportive management.

Working for the Royal Borough offers variety and opportunity to develop and progress. There are countless examples of employees that have started in junior roles who have been supported to develop and grow into senior management roles. There is a real sense that everyone regardless of their background or qualifications when they start with RBWM, has the opportunity to ‘move on and up'. All that is required is a willingness to put yourself forward, work hard and take on the opportunities that present themselves and you will be supported with training, in achieving further qualifications and through supportive management.

Employees take part in a range of training activities including Health and Safety, group workshops to understand others behaviour and IT system training. The organisation supports employees undertaking relevant professional qualifications by providing funding for exams and materials. Staff are also able to take study days when needed to allow them to complete coursework and take exams. Employees are encouraged to share knowledge with the rest of the company in team meetings.

The Private Health Partnership offer employees a range of benefits including an employee assistance programme, a serious illness advisory service and free private health care. To promote a healthier lifestyle employees benefit from free gym memberships. PHP also recognises that employees have a life outside of work and as such actively encourage a balance between work and home life, making every effort to accommodate requests from staff when they need time-off or to work more flexible hours. Employees are often able to invite family and friends to a number of social events.

The Open University has established itself as the dominant provider of open and supported distance learning in the United Kingdom and a leading player internationally. It is a vibrant academic community that combines excellence in teaching, research and logistics to provide a unique brand of supported open and distance learning to a large and diverse body of students. They are consistently achieving high rankings both in research and teaching quality assessments and are in the top three Higher Education Institutions in the UK for student satisfaction. As such, the University is a stimulating place to work for academic and support staff alike. As you might expect from an institution with a strong commitment to social justice and education for all, their employees consider themselves closely aligned to the mission of the University and are proud of its achievements.

Employees showing higher levels of performance are able to receive accelerated increments on their salary when applicable as well as directional pay points that are beyond the scale maximum. There are also opportunities for people to receive one-off bonuses and team bonuses providing certain criteria are met.

Every month a training calendar is issued that lists all the training courses offered by the Learning and Development Department. There are many different courses available including telephone techniques, The World's Finest Service Workshop and Guests' Name Workshop. The Dorchester offers cross exposure experiences to all employees. If an employee is interested in a department that is not related to theirs, they may apply to do cross exposure. Employees are paid for cross exposure days as normal working days. In addition, employees may also be sponsored to attend external courses that are unrelated to their roles. The intranet is accessible from all computers within the hotel. This provides a vast array of information for employees. In addition, a complimentary Learning Library is available to all employees. The Learning Library contains nearly 200 different books on a wide selection of topics not all of which are work related. Some topics include training, presentation skills, computer help, leadership skills, tips for living eco-friendly, gardening tips, and cookbooks.

Every month a training calendar is issued that lists all the training courses offered by the Learning and Development Department. There are many different courses available including telephone techniques, The World's Finest Service Workshop and Guests' Name Workshop. The Dorchester offers cross exposure experiences to all employees. If an employee is interested in a department that is not related to theirs, they may apply to do cross exposure. Employees are paid for cross exposure days as normal working days. In addition, employees may also be sponsored to attend external courses that are unrelated to their roles. The intranet is accessible from all computers within the hotel. This provides a vast array of information for employees. In addition, a complimentary Learning Library is available to all employees. The Learning Library contains nearly 200 different books on a wide selection of topics not all of which are work related. Some topics include training, presentation skills, computer help, leadership skills, tips for living eco-friendly, gardening tips, and cookbooks.