Access Community Trust

Putting an end to social isolation, vulnerability and homelessness through wellbeing, accommodation, education/training and practical support.
Hidden mission statement
https://www.accessct.org/

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Access Community Trust is proud of its "unique and invested employees who strive to deliver to the people they support."

The Suffolk-based charity provides homeless, mental health, wellbeing, employability and enrichment services, and it looks after its 200-strong team so that it's energised to look after others.

The benefits for team members exceed what's generally available in the charitable sector. Staff get to take a one-month sabbatical after five years' service, get 50% of their gym membership paid for and have access to the company-wide discount scheme 'Perks at Work.'

Employees also benefit from flexible working hours to support any caring commitments. They are entitled to free health checks once they turn 40 and have external health plans, helping reduce costs and improving access to diagnostic checks and mental health assistance.

'Action Stars' recognises employees for their efforts. Colleagues can nominate a co-worker who's gone beyond the call of duty, and the CEO personally commends up to 10 nominees a month. They're sent a gift tailored to their interests, from bike maintenance vouchers to craft hampers and theme park tickets.

Access Community Trust values 'lived experience' and welcomes applications from vulnerable and socially excluded groups. All these applicants are guaranteed an interview and receive continued support even if they’re unsuitable for the role.

A spotlight on

Access Community Trust

View the latest achievements

Featured Workplace Factors

Wellbeing

71% of staff agreed

I am happy with the balance between my work and home life

Menopause support is championed from the top, with the CEO sharing her experience of perimenopause as part of an organisational survey. A Menopause Champion supports women going through the change or their partners who want to help. The charity also pays employees' prescription charges for any related treatment.

My Team

87% of staff agreed

My team is fun to work with

Staff at all levels across the organisation are part of the 'People, Culture and Wellbeing Committee', which promotes conversations between employees and the CEO and Senior Leadership Team. It also champions staff welfare. Team members are encouraged to feed into organisational discussions via staff away days and awards celebrations too.

Personal Growth

75% of staff agreed

The experience I gain from this job is valuable for my future

As training supports social mobility, all core staff are encouraged to hold a Level 2 NVQ or equivalent and managers a Level 4. All development costs are covered, and employees also benefit from work-study time allowances, quiet spaces and, dependent on the course, a financial bonus once they complete it.

Wellbeing
%

71% of staff agreed

I am happy with the balance between my work and home life

Menopause support is championed from the top, with the CEO sharing her experience of perimenopause as part of an organisational survey. A Menopause Champion supports women going through the change or their partners who want to help. The charity also pays employees' prescription charges for any related treatment.

My Team
%

87% of staff agreed

My team is fun to work with

Staff at all levels across the organisation are part of the 'People, Culture and Wellbeing Committee', which promotes conversations between employees and the CEO and Senior Leadership Team. It also champions staff welfare. Team members are encouraged to feed into organisational discussions via staff away days and awards celebrations too.

Wellbeing
%

71% of staff agreed

I am happy with the balance between my work and home life

Menopause support is championed from the top, with the CEO sharing her experience of perimenopause as part of an organisational survey. A Menopause Champion supports women going through the change or their partners who want to help. The charity also pays employees' prescription charges for any related treatment.

Quick Facts

Organisation established in
1975
Total number of UK employees
Number of UK locations
44
Employee average age
37% : 63%
Male : Female employee ratio
6%
Employees earning £35k+
25%
Employee turnover (voluntary)
Quote from the top...
Our employees remain the single biggest asset in delivering our charitable aims. By continuing to strengthen engagement, we attract and retain the best workforce possible to assist with delivering our services. Our continued success in community assistance would not be possible without our growing invested team.

Emma Ratzer MBE, Chief Executive Officer

Benefits

Development

Companies that provide support to all employees for non-work related training.

Women in Senior Management

At least 40% of senior managers are women.

Latest Achievements

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119
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119
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119
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Best Companies to work for in the UK
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National Position
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119
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Mid-Sized
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Best
Mid-Sized
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56
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Company to Work For in Yorkshire & The Humber
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Company to Work For in the East Midlands
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Company to Work For in the West Midlands
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Interested in a career with
Access Community Trust
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Access Community Trust

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