Best Companies | Albert Goodman Company Profile

Investing in its people is part of the fun at accountancy firm, Albert Goodman, not least thanks to its ‘Dragon’s Den’ style training days.

Based on the popular BBC series, employees are joined by the firm’s partners to interact and have some fun whilst looking at core skills including communication and improving confidence, as well as discussing experience and development.

The South-West based firm, which has six UK sites, has a primary focus on providing expert advice and great service to its clients in many areas including tax, insolvency, financial planning, and payroll. From day one, employees at Albert Goodman are supported in their training and development and have the potential to lead a varied and challenging career.

Giving something back is part of the culture that’s valued highly by the organisation, and in 2021 all offices collectively raised money for the Children’s Hospice South West, with activities ranging from 90s themed dress-up days to firm-wide quizzes.

Sustainability is high on the agenda, with a recent ’30 Days to Sustainable Ways’ initiative held within the business to find new ways of going green. There’s also a newly created Sustainability Committee, which is tasked with looking at ways in which the business can achieve carbon neutrality by 2030. Staff regularly take part in litter picks and are encouraged to cycle to work and make use of digital resources.

A spotlight on

Albert Goodman

View the latest achievements

Wellbeing

80% of staff agreed

I am happy with the balance between my work and home life

Supporting employee wellbeing, the firm appointed a number of colleagues to train as mental health first aiders, as well as providing an Employee Assistance Programme (EAP) to all staff. Albert Goodman continues to support hybrid working, but encourage face to face interactions with colleagues where possible, such as lunchtime walking clubs.

My Team

81% of staff agreed

My team is fun to work with

Every new starter receives a half day Albert Goodman induction, to get an overall picture of the firm’s culture and values, followed by ongoing training with their team. They are also assigned a buddy who is responsible for supporting them and helping them integrate with other colleagues, as well as taking them for lunch.

Personal Growth

82% of staff agreed

This job is good for my own personal growth

Every six months the firm completes a pay and promotions review, with around 20 people promoted each time. Some 90% of the firm’s partners have advanced through this scheme. All members of staff have access to CPD webinar training covering both technical and soft skills, and every year a training needs analysis is undertaken.

Wellbeing

80% of staff agreed

I am happy with the balance between my work and home life

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Wellbeing

Best Practice

My Team

82%

81% of staff agreed

My team is fun to work with

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My Team

Best Practice

Personal Growth

96%

82% of staff agreed

This job is good for my own personal growth

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Personal Growth

Best Practice

Organisation established in

1866

Total number of UK employees

Number of UK locations

Employee average age

39% : 61%

Male : Female employee ratio

33%

Employees earning £35k+

16%

Employee turnover (voluntary)

Quote from the top...

We achieve employee engagement through good communication, teamwork and collaboration. We encourage feedback and suggestions from all our people through various channels including regular PDDs, team meetings, surveys and staff forums. Our Vision and Mission is clear, and we report our progress towards this through various mediums including a monthly video update which is circulated via email and SMS to everyone in the firm. Our career development programmes are inclusive and we look to support everyone, wherever they are in their journey of progression.

Richard Bugler, Managing Partner

Family-friendly

Companies offering school hours contracts to all staff.

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Women in Senior Management

At least 40% of senior managers are women.

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