Angel Trains offer leadership courses and management skill courses. As the need is identified the company will organise for an external company to conduct a 360 feedback process. This is then fed back to employee to work on with their line manager. The company also have 2 professionally trained coaches who offer coaching to all employees. The senior managers and executive receive external coaching when the need is identified.

The company ensure that they explain to employees why they have the budget for pay and bonuses. Angel Trains reward their high performing employees well, aiming to pay upper quartile compensation. They also offer competitive benefits including a defined benefit pension scheme or 15% contribution of salary, 30 days holiday for most employees and free permanent health insurance. Average training spend in the UK tends to be £300 per head, whereas in Angel Trains it averages over £1,800 per head.

Senior managers and the executive attended a 'fit for leadership' course which includes a full health assessment. All staff are offered discounted health screening through BUPA. If employees have a medical appointment they are given flexibility to attend. Angel Trains actively encourage a good work/life balance. They offer flexible working to accommodate personal circumstances. Angel Trains also hold a learning lunch, where they had a nutritionist come in to talk to employees regarding their general health and ways to manage stress. They offer a free employee assistance programme for employees to call for confidential advice. The company are also involved in the cycle to work scheme.