Measure & Recognise

Measure Employee Engagement

Understand, improve and celebrate employee engagement.

Use our secure employee survey to measure employee engagement, identify the factors driving performance with our academically rigorous methodology and gain recognition through Best Companies accreditation.

Trusted by 6.5 million voices across 4000+ UK organisations for 25+ years

Measure Engagement and Earn Accreditation

Understand your employee engagement, improve Organisational Health and build a better workplace using our science-backed 8-Factor Model.

Listen

Anonymous Employee Survey

Gather honest feedback and valuable insights through our secure and confidential b-Heard survey.

Understand

8-Factor Engagement Model

Identify the workplace factors that have the greatest impact on engagement and performance.

Recognise

Best Companies Accreditation

Celebrate your workplace achievements with trusted progressive recognition for outstanding employee engagement.

Why Measure Employee Engagement?

Employee engagement scores don't improve organisations. Understanding what's driving those scores does.

Key Benefits For HR Leaders

Work with a trusted partner who provides expert support, a proven engagement methodology and clear insights that help you make informed decisions and drive meaningful action.

  • Launch surveys with confidence
  • Collect response feedback with ease
  • Understand your organisational needs

Key Benefits for Organisations

Measure Organisational Health, uncover the key drivers of engagement and gain recognition for creating an outstanding workplace.
  • Strengthen branding and recognition
  • Improve employee retention
  • Attract top-tier talent
Smiling woman in brown blazer shaking hands with man during a meeting at a table with documents.

Key Benefits For Your Workforce

Give employees a voice, understand what matters most to them and create a better workplace experience where individuals can thrive.
  • Pride in the organisation you work for
  • Understand job satisfaction
  • Share anonymous feedback
Two people smiling and talking while sitting at a table with a laptop during a meeting.

What’s Included

Measure job satisfaction, wellbeing at work and company culture using expertly designed employee engagement surveys. Help your team members feel heard and valued and get a clear picture of your employees’ lived experience across your organisation.

A survey experience people trust

  • Launch with confidence

    Use expertly designed survey templates built on decades of employee engagement research.

  • Make surveying simple

    Save time with automated distribution, reminders and collaborative project management tools.

  • Encourage honest feedback

    Create trust and increase participation with a secure survey experience that protects employee anonymity.

Survey question with two 0-10 scales measuring feelings about work: stressed to calm and bored to enthusiastic.

8-Factor Engagement Model

  • Identify engagement drivers

    Discover which workplace factors have the biggest impact on engagement across your organisation.

  • Benchmark against other UK organisations

    Compare your employee engagement to that of leading organisations in your sector.

  • Focus your efforts

    Prioritise improvements based on the factors that will make the biggest difference to your people.

Best Companies' 8-Factor Engagement Model, showcasing:
- My Manager
- My Team
- Leadership
- My Company
- Personal Growth
- Giving Something Back
- Wellbeing
- Fair Deal

Earn recognition for your culture

  • Showcase your achievements

    Demonstrate your commitment to employee engagement with nationally recognised accreditation.

  • Build employer brand credibility

    Attract talent, strengthen your reputation, and celebrate success with an independent mark of workplace excellence.

  • Progressive accreditation journey

    Progress from Ones to Watch through to 3-Star accreditation as engagement improves.

Certification popup showing 3 Star World Class Best Companies' accreditation.

Unlock Your Best Companies Profile

Showcase your Best Companies accreditation and direct customers, candidates, and employees to your dedicated profile page. Be part of a trusted community of organisations recognised for building engaged, high-performing workplaces where people thrive.

A Best Companies profile helps you:

  • Build a stronger employer brand
  • Promote your accreditation
  • Boost your online presence
  • Improve SEO and AEO visibility
  • Attract and retain top talent

The UK's Only Progressive Accreditation for Engagement Performance

Why Best Companies?

Measure Engagement

Using our rigorous 8-Factor Model

Understand Organisational Health

Using our academically robust methodology

Gather Honest Feedback

100% anonymous and secure responses

Improve Retention

By focusing on what matters most to your people

Strengthen Your Brand

Through our prestigious accreditation

Attract Top-Tier Talent

Through continuous listening and improvement

Frequently Asked Questions

How do you measure engagement anonymously?

We have robust anonymity rules that are designed to 100% protect the identity of your b-Heard survey respondents, preventing any single employee’s response from being exposed. We give your employees the confidence to share honest feedback about their experience at work. Learn how we keep our survey anonymous.

What is a Best Companies Index (BCI) score?

The Best Companies Index (BCI) measures employee engagement via the b-Heard survey. This score determines your recognition/accreditation level, from Ones to Watch up to 3-Star. It benchmarks performance nationally, regionally and by sector, spotlighting organisations through feedback. See our accreditations.

How many survey statements must be asked to be accredited?

Using factor analysis, we have identified 24 core statements that capture the lived employee experience. Including all 24 statements in your b-Heard survey is essential to receive an official Best Companies Index (BCI) score and achieve a Best Companies Accreditation.

Can I include more statements in the survey?

We have a bank of 120+ statements that can be included. These optional statements allow you to explore specific areas of the employee lived experience in more detail. While providing additional insight, responses provided will have no effect on the overall BCI score.

‍

How are the statements answered?

All statement responses use a 7-point Likert scale, ranging from Strongly Disagree to Strongly Agree. This approach ensures a nuanced understanding of employee sentiment, giving you a comprehensive, accurate view of your organisation’s employee engagement culture to drive meaningful improvement.

When should you measure engagement?

Measuring engagement should be an ongoing priority, starting with actively listening to your people and taking meaningful action. Learn how leading organisations like Danske Bank, Roadchef and Go Ape use survey data to improve performance, enhance Organisational Health and drive lasting cultural change.

Let's Start a Conversation

Whether you're looking to measure employee engagement, better understand your workplace culture, or identify opportunities for improvement, we're here to help.

What to expect:
  • A 30-minute conversation focused on your goals and challenges
  • A clear understanding how to measure your workplace culture
  • Confidence in the right approach for your people and business objectives
  • Examples of how similar organisations have improved engagement

Complete the form or book a call at a time that suits you.