Trusted by 6.5 million voices across 4000+ UK organisations for 25+ years

Why Choose b-Heard?

Shape stronger, more precise engagement strategies and benchmark progress. Give your people a confidential, trusted platform to voice honest sentiment, influence real workplace improvements and help build an organisation where everyone thrives.

No More Guesswork

Build surveys from a flexible template trusted by 4,000+ UK organisations with option to add your own custom statements.

Guaranteed Privacy

Designed with anonymity at its heart, our survey creates a safe environment for your people to share their experience openly and authentically.

Real-time Tracking

Monitor feedback in real time and send automatic reminders to employees that need an extra nudge.

See Where Engagement Needs Attention

Key Benefits For HR Leaders

Work with a trusted partner who provides expert support, a proven engagement methodology and clear insights that help you make informed decisions and drive meaningful action.

  • Launch surveys with confidence
  • Collect response feedback with ease
  • Understand your organisational needs
  • Grow your brand and attract top-tier talent
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Benefits for Organisations

Measure how well your workforce understand the organisation's purpose, values, ambitions and direction.
  • Earn Best Companies accreditation
  • Benchmark your results against other UK organisations
  • Create evidence-based people strategies
  • Build a workplace environment your teams love
Person holding a tablet displaying a bar chart with colored bars labeled My Team, Leadership, My Manager, My Company, Personal Growth, Wellbeing, Fair Deal, and Someone Cares, showing department insights for innovation compared to a previous survey, with a stylus in the other hand.

Key Benefits For Your Workforce

Give employees a voice, understand what matters most to them and create a better workplace experience where individuals can thrive.
  • Instil pride in the organisation you work for
  • Understand job satisfaction across your colleagues
  • Share anonymous feedback
  • Build a stronger relationship with colleagues and leadership
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More Than Scores. Actionable Insight.

b-Heard doesn't stop at measurement. The survey combines quantitative and qualitative feedback to provide leaders with a deeper understanding of the employee lived experience.

Inclusive, Secure and Private

  • Designed with accessibility in-mind

    Designed with accessibility in mind, following WCAG 2.1 AA standards with clear layouts, plain language and screen reader compatibility to support every employee.

  • Anonymity guaranteed

    Guaranteed anonymity encourages honest, meaningful feedback you can trust.

  • Compliant to the highest-standards

    UK GDPR and Data Protection Act compliant, with UK/EU data hosting, encrypted data transfer and storage, advanced security monitoring and optional two-factor authentication.

A Survey That Measures What Matters

  • Capture meaningful responses

    Measure engagement using 24 core BCI statements, with the flexibility to expand from our rigorously validated bank of 120+ statements.

  • Build a multi-layered understanding of your organisation

    Assess leadership effectiveness through dedicated PLI statements, providing deeper insight into the employee experience.

  • Customise the survey to your needs

    Add bespoke statements to explore strategic priorities, organisational change or topics unique to your business.

Reporting Insights Using Proven Methodology

  • Quantitative results

    Capture richer employee sentiment with a 7-point response scale, delivering greater insight than traditional survey formats.

  • Group employee feedback into important themes

    Results are grouped into meaningful themes, making it easy to identify strengths, risks and priorities for action.

  • Data that helps you make a difference

    Understand the emotional health of your workforce through Best Companies' Affect Model, linking employee feelings to engagement outcomes.

Also Included

Measure Engagement

Using our rigorous 8-Factor Model

Understand Organisational Health

Using our academically robust methodology

Benchmark Your Performance

Against leading UK employers

Gather Honest Feedback

100% anonymous and secure responses

Pulse Survey Templates

Run quick, targeted surveys to check in on engagement

Intelligent People Uploader

Build automatically for detailed reporting

120+ Benchmarkable Statements

Rigorously tested and validated by academic research

Flexible survey template

Trusted by over 4,000 UK organisations

Fast and simple survey activation

Smart survey setup and task management tools
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The UK's Only Progressive Accreditation for Engagement Performance

When using the b-Heard Survey you receive a Best Companies Index (BCI) score. If your BCI score is above 600, you will automatically gain a Best Companies Accreditation.

Frequently Asked Questions

How much does b-Heard cost?

Our engagement survey pricing is tailored to your organisation based on employee headcount and your chosen plan. As an example, surveying 200 employees using Measure and Recognise costs less than £1 per employee per month. Contact us today for a personalised quote.

How do you keep survey feedback anonymous?

We take confidentiality seriously to protect employee anonymity. Survey results are only reported when a minimum number respond, ensuring individual answers stay hidden. Managers receive aggregated feedback, creating a safe space for employees to share honest, meaningful insights with total confidence.

How many survey questions/statements can I ask?

To earn a Best Companies Index (BCI) score and accreditation, your survey includes 24 core statements measuring employee experience. You can also select from 120+ optional statements - including the PLI score - for deeper insight without affecting your BCI score. We will help you to tailor your ideal survey.

Why should I conduct an employee engagement survey?

An employee engagement survey shows how people experience your organisation. It highlights what works well, where to improve and actions that boost performance. With b-Heard, you receive robust data and benchmarking that provide a clear roadmap to make informed decisions and build a better workplace.

Why should I use b-Heard over an alternative survey provider?

Built on 25 years of research and an academically rigorous methodology, b-Heard measures the eight workplace factors that drive engagement and success. Beyond raw data, it delivers actionable insights, flexible optional statements and expert support to turn feedback into measurable performance improvements.

How much does the engagement platform cost?

Our pricing is tailored to your organisation based on employee headcount and the plan(s) you choose, including Measure & Recognise, Workplace Insight and People Leader Insight. As a guide, a 12-month subscription covering all three plans for an organisation with 200 employees costs approximately £6.50 per employee, per month. Contact us today for a personalised recommendation based on your size and goals.

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Let's Start a Conversation

Whether you're looking to measure employee engagement, better understand your workplace culture, or identify opportunities for improvement, we're here to help.

What to expect:
  • A 30-minute conversation focused on your goals and challenges
  • A clear understanding how to measure your workplace culture
  • Confidence in the right approach for your people and business objectives
  • Examples of how similar organisations have improved engagement

Complete the form or book a call at a time that suits you.