Best Companies | AppLearn Company Profile

AppLearn, which sells a digital adoption platform, was founded on the back of a "what if?" moment — “What if organisations could ensure their people got the most out of software?” The company is on a mission to make software work better for everyone.

Since 2011, AppLearn has been building on this idea and, as a result, its in-app support and user analytics have made software easier to adopt, analyse and optimise. Along the way, the company has set the standard for what super-simple adoption looks like and how best to measure it.

Customers, including accountant and business advisor EY, lumber producer Interfor and American medical technology company Edwards Lifesciences, are provided with a digital adoption platform. This software adds in-app support and user analytics to any application, and is trusted by market-leading businesses in more than 100 countries and many sectors.

The company's people-first approach expands beyond adoption and into the company's internal culture. Managers and staff at AppLearn live by a set of values that informs everything they do, from customer care, to recognition of employees' contributions.

These principles include: "always learning"; "make it happen"; "all for all" and "ego at the door". From team lunches and parties, to events and care packages, there is always something for the team to look forward to.

The company takes staff wellbeing seriously, too. It offers an employee-assistance programme, lunchtime yoga, flexible working or free breakfast when in the office. It is always on hand to offer support in difficult times.

AppLearn

Latest Achievements

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My Team

100% of staff agreed

People in my team go out of their way to help me

Staff are divided into cross-functional team houses, which are named after leading tech innovators. The purpose is to improve team interaction across the business, by getting people that do not work together daily to collaborate on specific projects and to socialise in more diverse groups.

Giving Something Back

98% of staff agreed

My organisation encourages charitable activities

Staff donned T-shirts displaying their favourite bands to raise money for Children in Need on BBC Radio 6 Music's National T-shirt Day in November. This year, the company is supporting mental health charity Manchester Mind and employees will use community volunteering days to take part in fund-raising activities and community work for the charity.

Wellbeing

93% of staff agreed

I am happy with the balance between my work and home life

Apart from the employee assistance programme, the company runs regular competitions to promote physical fitness, such as monthly step-count challenges. It also has a football team that meets weekly. Free yoga classes are offered on site, breakfast is free and healthy snacks are available.

My Team

100% of staff agreed

People in my team go out of their way to help me

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My Team

Best Practice

Giving Something Back

82%

98% of staff agreed

My organisation encourages charitable activities

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Giving Something Back

Best Practice

Wellbeing

96%

93% of staff agreed

I am happy with the balance between my work and home life

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Wellbeing

Best Practice

Organisation established in

2011

Total number of UK employees

Number of UK locations

Employee average age

66% : 32%

Male : Female employee ratio

76%

Employees earning £35k+

52%

Employee turnover (voluntary)

Quote from the top...

Employees are core to what makes the business a success. This can be seen in our core values, they are what makes us different, we want to create an environment which is "fun with a purpose" - where people want to spend time. In order to do this, we need to listen to our people as they are at the heart of everything we do, and without them we do not exist.

Andrew Avanessian, CEO

Gym / Sports

Companies offering free or subsidised sports facilities / activities / gym memberships to all employees.

Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

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