BHA Homes

Hidden mission statement
http://www.bhagroup.org.uk

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

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9
Best Company to work for in the UK
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Best Company
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“Lang may ye prosper,” this Berwickshire-based organisation tells new joiners, and fortunately they do. BHA Homes' 57 people feel it offers a very Fair Deal (its best-ranked factor). Each year, the “star awards” combine an afternoon of fun with individual and group prizes, voted upon by the small organisation's customers, employees and board members. People appreciate benefits (81%) such as a healthcare cash plan, performance-related bonuses and special leave to take care of family. Meanwhile, the experience they gain is valuable for the future (85%).

Featured Workplace Factors

Giving Something Back

96% of staff agreed

My organisation encourages charitable activities

BHA's annual Star Awards is now the most eagerly anticipated event of the year. It combines an afternoon of fun with a series of individual and departmental awards, voted on by customers, colleagues and board members. This gives high visibility recognition to BHA's people's efforts. Throughout BHA they have a culture of saying ‘thanks' and recognising instantly those little deeds and efforts that can go unnoticed. All their managers and team leaders are trained to do that.

My Company

92% of staff agreed

I love working for this organisation

BHA's annual Star Awards is now the most eagerly anticipated event of the year. It combines an afternoon of fun with a series of individual and departmental awards, voted on by customers, colleagues and board members. This gives high visibility recognition to BHA's people's efforts. Throughout BHA they have a culture of saying ‘thanks' and recognising instantly those little deeds and efforts that can go unnoticed. All their managers and team leaders are trained to do that.

My Team

92% of staff agreed

People in my team go out of their way to help me

Two Action Learning Sets are organised monthly between the CEO and front-line staff to spot early the challenges that BHA's people face day-to-day that might previously have isolated and stressed them. These are now aired and reflected on. Ideas generated are taken to their respective team meetings, but what has made these sessions so highly valued is that people know that no tension or difficulty they face goes unnoticed and that there is always a solution to be found. In the process, BHA have found for example that words spoken in anger by a customer, often have deeper significance. Taken at face value they can demotivate and leave staff and customers feeling dissatisfied. As a result of these reflective discussions front line staff are being more proactive by anticipating customer stresses and dealing with them before they become a problem.

Quick Facts

Organisation established in
Total number of employees
Number of UK locations
Employee average age
Male : Female employee ratio
Employees earning £35k+
Employee turnover (voluntary)

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

Women in Senior Management

At least 40% of senior managers are women.

List Positions

National Ranking
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9
Best Small Companies to work for in the UK
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9
Best Mid-Sized Companies to work for in the UK
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9
Best Mid-Sized Companies to work for in the UK
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9
Best Large Companies to work for in the UK
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9
Best Big Companies to work for in the UK
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9
Best NFP Organisations to work for in the UK
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Careers