Everyone's aboard a ‘journey to excellence' here. In 2012, the small organisation in Bromsgrove, Worcestershire, invited its 139 people to join a two-year programme to improve its West Midlands business, and nobody wants to stop. My Company is the best factor of working life, people feel proud to work here (94%) and able to make a valuable contribution to success (92%). Recently, everyone took part in a five-day course called ‘my excellent journey' and this has really boosted their Personal Growth (the second highest factor). The organisation aims never to reject a training request.

