Business West

We are a not-for-profit company which offers business support to start-up and growing businesses in the West of England.
Hidden mission statement
http://www.businesswest.co.uk

Officially a Very Good
Company to Work For

Officially a Very Good
Company to Work For

Officially an Outstanding
Company to Work For

Officially an Outstanding
Company to Work For

Officially a World Class
Company to Work For

Officially a World Class
Company to Work For

Officially a Good
Company to Work For

Officially a Good
Company to Work For

Officially a Global*
Good Company
to Work For

Officially a Good
Company to Work For
Globally*

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Best Company to work for in the UK
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Best Company
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If staff at Business West don't know which direction to turn they know they can ask their bosses for guidance.

Managing director Phil Smith posts weekly thought-provoking updates on work and what's going on in the world offering support and encouragement to his workforce.

Business West is a not-for-profit organisation working with 21,000 businesses to help them start and grow as well as lobby government on their behalf with profits reinvested back into the business. Formed nearly 200 years ago as Bristol Chamber of Commerce Industry and Shipping, it supports business communities in Bath, Swindon, Wiltshire and Gloucestershire.

As an organisation, Business West tries to follow its own good advice providing an environment where staff can balance work and life and are engaged in the business. Employees are encouraged to shadow colleagues in teams across the organisation and take part in volunteering days for staff to go out into the communities they operate in.

The medium-size organisation has kept a close eye on how its staff has coped throughout the various lockdowns through pulse surveys, online staff meetings and regular communication.

The Executive team has led from the front on encouraging flexible working, posting pictures of themselves taking breaks to encourage others to do the same.

Business West provided additional IT for those who needed it and made stationary deliveries to homes. It also introduced a working from home allowance and has awarded a number of ad hoc bonuses to staff who have gone above and beyond during the pandemic.

Featured Workplace Factors

My Team

77% of staff agreed

My team is fun to work with

Departments arrange virtual team meetings on a regular basis and staff have taken part in a range of online social activities. These included coffee mornings, photo competitions and the annual Christmas party which featured various breakout rooms including a quiz, craft workshops, a film and a virtual escape room.

Wellbeing

80% of staff agreed

I am happy with the balance between my work and home life

The organisation has three trained mental health first aiders and all employees have access to the meditation and mindfulness Headspace app. Staff are encouraged to speak with their line managers regularly and let them know of any problems working from home.

Giving Something Back

89% of staff agreed

This organisation has a strong social conscience

The organisation has used thermal imaging equipment on its buildings to pinpoint areas of heat lost to maximise the efficiency of any improvement works. Eco-friendly initiatives range from a beehives project to using only fair-trade or rainforest alliance certified coffee and it has switched to reusable glass milk bottles.

Quick Facts

Organisation established in
1822
Total number of employees
3
Number of UK locations
47
Employee average age
41% : 59%
Male : Female employee ratio
44%
Employees earning £35k+
11%
Employee turnover (voluntary)

Benefits

Long Service

Companies where at least 40% of the staff have worked there for more than five years.

List Positions

National Ranking
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Best Small Companies to work for in the UK
National Ranking
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Best Mid-Sized Companies to work for in the UK
National Ranking
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Best Mid-Sized Companies to work for in the UK
National Ranking
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Best Large Companies to work for in the UK
National Ranking
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Best Big Companies to work for in the UK
National Ranking
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Best NFP Organisations to work for in the UK
Sector Ranking
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15
Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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15
Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
London
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Best Small Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Mid Sized Companies to work for in London
London
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Best Large Companies to work for in London
London
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Best Big Companies to work for in London
The Midlands
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Best Companies to work for in the Midlands
East of England
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Best Companies to work for in the East of England
The North East
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Best Companies to work for in the North East
The North West
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Best Companies to work for in the North West
Northern Ireland
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Best Companies to work for in Northern Ireland
Scotland
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Best Companies to work for in Scotland
The South East
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Best Companies to work for in the South East
The South West
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Best Companies to work for in the South West
Wales
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Best Companies to work for in the Wales
Yorkshire & The Humber
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Best Companies to work for in Yorkshire & The Humber
Quote from the top...
“This Best Company accolade is a wonderful testament to the determination, team work, communication and employee support at Business West throughout this most difficult of years. As the gloom lifts we face the challenges and opportunities that lie ahead with a more engaged, capable and resilient workforce. Our efforts to support our colleagues include HeadSpace, ramped up communications, flexible working and enabling our staff to effectively work from home whilst maintaining high levels of customer engagement. I salute my colleagues.”

Phil Smith, Managing Director - Business West

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