Capital on Tap

We specialise in supporting the UK's SMEs and Self Employed Merchants with credit through our card and loan facilities.

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Alternative lender, Capital on Tap, has a dedicated Happy Club which organises monthly challenges for the workforce to compete in and earn points for their Harry Potter-style house teams. Challenges have included cake making, cocktail making classes, virtual escape rooms and cookalongs. Other activities to boost morale during the pandemic have included virtual quizzes, company music videos and the introduction of a Capital on Tap radio, where everyone can request songs or even be DJ for a day.

Founded in 2012 to support small businesses, London-based Capital on Tap, which has grown from a three man band in Notting Hill to a 145 people operation across four locations including Cardiff, New York and Madrid is now one of the biggest non-bank lenders in the UK.

The fast-growing enterprise which has provided over £2bn to more than 120,000 businesses, encourages staff to pilot new ideas at work and learn new things, with senior bosses leading by example. Team members are allocated £1,000 a year to spend on their career development with many spending the allowance on coaching courses, subscriptions, conferences and other external skills.

Hands-on leaders model the firm's Be a Buddy value by getting stuck into core projects and by being visible and accessible to support them during the pandemic. Employees received a budget to spend on improving their home working environments and senior manager are assigned a team member to chat to every fortnight.

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Capital on Tap

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My Manager

92% of staff agreed

I feel that my manager talks openly and honestly with me

All managers had mental health training and regular morning catch-ups with their teams to ensure they could spot early signs of stress and help those that needed it.

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Wellbeing

63% of staff agreed

I am happy with the balance between my work and home life

As part of its benefits package CoT offers private health coverage with an external healthcare provider which includes perks such as discounted Covid tests and free subscriptions to services such as the Headspace meditation app and Jessica Ennis's Jennis Fitness app.

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Fair Deal

66% of staff agreed

I am happy with the pay and benefits I receive in this job

Capital on Tap's values-based anniversary rewards ranges from £250 to try something new in their personal life after one year in the job to £500 to treat a loved one after two, £1,000 to spend on a holiday after three years' service and a four week paid sabbatical after four.

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My Manager

92% of staff agreed

I feel that my manager talks openly and honestly with me

All managers had mental health training and regular morning catch-ups with their teams to ensure they could spot early signs of stress and help those that needed it.

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My Manager

Best Practice

Wellbeing

63% of staff agreed

I am happy with the balance between my work and home life

See and search more examples of

Wellbeing

Best Practice

My Manager

92% of staff agreed

I feel that my manager talks openly and honestly with me

All managers had mental health training and regular morning catch-ups with their teams to ensure they could spot early signs of stress and help those that needed it.

See and search more examples of

My Manager

Best Practice

Organisation established in

2012

Total number of UK employees

Number of UK locations

Employee average age

58% : 42%

Male : Female employee ratio

58%

Employees earning £35k+

28%

Employee turnover (voluntary)

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