Card Factory

Card Factory's purpose is helping people celebrate life moments by making our products affordable and available for everyone.
Hidden mission statement
https://www.cardfactory.co.uk/

Officially a Very Good
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Officially a Very Good
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Officially a World Class
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Officially a World Class
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Officially a Global*
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Globally*

#
10
Best Company to work for in the UK
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Best Company
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Greetings card-maker Card Factory created a giant card to say thank you to the NHS for its work during the Covid pandemic. More than 1,500 signatures were collected and almost £30,000 raised for NHS Charities Together. The card was 18 metres (59ft) long.

Card Factory Foundation, its charitable arm, also launched a Covid-19 Relief Fund to support staff who were struggling financially while on furlough. It was funded by the company's leaders, who took a 20% pay cut that helped more than 500 colleagues to pay their bills.

Card Factory is the UK’s leading specialist seller of greeting cards, dressings and gifts. It was founded in 1997 and now has more than 1,000 stores across the UK and Ireland. These are supported by a growing online sales business, and supplemented by new partnerships in the UK and beyond.

The company has its headquarters in Wakefield, West Yorkshire, with its own design studio and print factory nearby.

Card Factory aims to present shoppers with the widest and freshest card ranges. Its mission is to help customers celebrate life moments by providing a range of quality cards, wrapping, dressings, party and gifting products at value prices.

Green initiatives are part of company life. Most products are designed in-house, which means packaging can be reduced. The majority of cards are not wrapped, which cuts waste in the stores. This has reduced the company's carbon footprint, and has had a positive impact on waste-management costs.

A spotlight on

Card Factory

View the latest achievements

Featured Workplace Factors

My Team

89% of staff agreed

My team is fun to work with

During the pandemic, weekly huddles provided the opportunity to keep employees engaged with what was happening within the business, as well as to stay in touch with each other. Teams were also able to share their thoughts and stories through the company's 'Thankful Thursday' and 'Feel-good Friday' campaigns.
Personal Growth

67% of staff agreed

This job is good for my own personal growth

During lockdown, Card Factory introduced a 'Curiosity Corner' where staff would discuss a different topic. It was linked to the company's learning management system, which hosted e-learning material related to the topic. The scheme was available to all staff, and was optional, but proved to be popular.
Giving Something Back

43% of staff agreed

This organisation has a strong social conscience

The Card Factory Foundation, the company's charity body, was overwhelmed by staff fund-raising initiatives during the pandemic. They led to a £31,500 donation to Macmillan Cancer, £20,000 to the NSPCC to fund Childline counsellors to work from home and £10,000 to the late Captain Sir Tom Moore, in support of NHS Charities Together.
My Team
%

89% of staff agreed

My team is fun to work with

During the pandemic, weekly huddles provided the opportunity to keep employees engaged with what was happening within the business, as well as to stay in touch with each other. Teams were also able to share their thoughts and stories through the company's 'Thankful Thursday' and 'Feel-good Friday' campaigns.
Personal Growth
82%

67% of staff agreed

This job is good for my own personal growth

During lockdown, Card Factory introduced a 'Curiosity Corner' where staff would discuss a different topic. It was linked to the company's learning management system, which hosted e-learning material related to the topic. The scheme was available to all staff, and was optional, but proved to be popular.
Giving Something Back
96%

43% of staff agreed

This organisation has a strong social conscience

The Card Factory Foundation, the company's charity body, was overwhelmed by staff fund-raising initiatives during the pandemic. They led to a £31,500 donation to Macmillan Cancer, £20,000 to the NSPCC to fund Childline counsellors to work from home and £10,000 to the late Captain Sir Tom Moore, in support of NHS Charities Together.

Quick Facts

Organisation established in
1997
Total number of UK employees
Number of UK locations
37
Employee average age
17% : 83%
Male : Female employee ratio
2%
Employees earning £35k+
0%
Employee turnover (voluntary)
Quote from the top...
We are committed to listening to our colleagues so that we can make Card Factory the best place to work for everyone. The Best Companies survey allows us to learn more about what we are doing well and what we should change so that we can continuously improve. We’ve evolved over time in response to the survey results as it’s important that we not only listen, but act.

Jen Lawrence, Executive Director – People

Benefits

Gym / Sports

Companies offering free or subsidised sports facilities / activities / gym memberships to all employees.

Family-friendly

Companies offering school hours contracts to all staff.

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Latest Achievements

National Ranking
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10
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National Ranking
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10
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National Ranking
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10
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National Ranking
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10
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National Ranking
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10
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National Ranking
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10
Best NFP Organisations to work for in the UK
London
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6
Best Small Companies to work for in London
London
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6
Best Mid Sized Companies to work for in London
London
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6
Best Mid Sized Companies to work for in London
London
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6
Best Large Companies to work for in London
London
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6
Best Big Companies to work for in London
East of England
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23
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The Midlands
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The East Midlands
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22
Best Companies to work for in the East Midlands
The West Midlands
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26
Best Companies to work for in the West Midlands
The North East
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28
Best Companies to work for in the North East
The North West
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52
Best Companies to work for in the North West
Northern Ireland
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5
Best Companies to work for in Northern Ireland
Scotland
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23
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The South East
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37
Best Companies to work for in the South East
The South West
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36
Best Companies to work for in the South West
Wales
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13
Best Companies to work for in the Wales
Yorkshire & The Humber
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49
Best Companies to work for in Yorkshire & The Humber
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
Sector Ranking
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
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Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
Sector Ranking
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9
Best Companies to work for in the UK
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