Cardiff University Students' Union

We represent students and provide a diverse and inclusive range of activities and services that enrich student life.

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Cardiff University Students' Union (CUSU) is among the top-ranking student unions in the UK, achieving third place in the WhatUni Student Choice Awards in 2020. As a student-led, independent part of the university, CUSU represents students and provides a diverse and inclusive range of activities and services that enrich academic life.

Operating from a purpose-built campus complex, the 100 professional and 300 student staff run a diverse range of services, including an advice team to help students overcome academic and welfare problems, a skills development service to improve employability, an activities team which supports 60 sports clubs and more than 200 societies and an entertainments team which runs virtual events.

It's known as a fun and vibrant place to work with a proud history of supporting student campaigns about issues important to them and putting the student voice at the heart of university decision-making. Teams are expected to work closely together to reach the collective goal of enhancing the lives of thousands of young people.

Movement within the company is encouraged and it strongly values capability over technical experience where possible. Many of the senior managers have grown their careers within the student movement after starting out on a voluntary basis with all decision-making filtered through the union's core values of diversity, inclusion and partnership.

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Cardiff University Students' Union

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Leadership

75% of staff agreed

I have confidence in the leadership skills of the senior management team

The CEO has led a development group to review Diversity, Inclusion and Equality policies, which is open to all within the organisation and an example of how the senior management team (SMT) promotes core values. The SMT holds weekly one-to-ones with Sabbatical Officers to help tackle any challenges.

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Personal Growth

72% of staff agreed

This job is good for my own personal growth

With student support a career choice, managers attend compulsory training courses such as IOSH Managing Safely and First Aid at Work. They are also encouraged to attend courses that would be beneficial to their role and support their professional and personal development.

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Wellbeing

75% of staff agreed

I am happy with the balance between my work and home life

With a premium put on keeping staff healthy and happy, all-staff Q&As and virtual Tea & Talk sessions have been introduced. A staff newsletter provides information on mental health and wellbeing support and issues are signposted and communicated on a regular basis.

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Leadership

75% of staff agreed

I have confidence in the leadership skills of the senior management team

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Leadership

Best Practice

Personal Growth

72% of staff agreed

This job is good for my own personal growth

See and search more examples of

Personal Growth

Best Practice

Leadership

75% of staff agreed

I have confidence in the leadership skills of the senior management team

See and search more examples of

Leadership

Best Practice

Organisation established in

1988

Total number of UK employees

Number of UK locations

Employee average age

48% : 52%

Male : Female employee ratio

13%

Employees earning £35k+

15%

Employee turnover (voluntary)

Featured Quote

“We’re delighted to have maintained our 1* rating after what has been an incredibly challenging year for the Higher Education and Students’ Union sector. Our employees have responded incredibly well to the disruption caused by the pandemic and we have adapted to new ways of working and supporting each other from remote settings. We’re looking forward to reviewing the insight provided from Best Companies and will continue to develop and find new solutions to increase employee engagement.”

Raechel Mattey, Director of Communications - Cardiff University Students' Union

Holidays

Companies offering a minimum of 26 days annual leave to all employees.

Long Service

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Maternity

Companies offering at least 10 weeks’ full pay or generous alternative.

Women in Senior Management

At least 40% of senior managers are women.

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