Caspian Insurance Services

We have proudly helped tens of thousands of families to financially protect the future of their loved ones.
Hidden mission statement
https://caspianinsurance.co.uk/

Officially a Very Good
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Officially a Global*
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Best Company
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Happy teams produce happy customers and lead to business growth, more opportunities and even happier teams, Caspian Insurance has found. The UK's No 1 life insurance broker believes the strategy is behind its success, bagging industry awards and almost two million views for its social media videos.

Founded in Manchester in 2016, Caspian treats staff members like family and the leadership team is always on hand for a chat. During the coronavirus pandemic the company's priority was employees' physical and mental wellbeing. Managers kept in close contact with staff, especially those who lived alone or began to struggle, and created opportunities over multiple channels to ensure that teams stayed connected.

One successful innovation in February was the Caspian Steps Challenge, rewarding team members at the top of the leaderboard with an Apple watch and exercise gear. People working from home received hiking routes, healthy recipes and tips for switching off and teams got together online for quizzes and games to boost morale.

Caspian has found small day-to-day gestures most effective to recognise good work – and has kept the rewards coming over the past year with shout-outs on team chats, handwritten thank-you cards, chocolates or Prosecco. Caspian also show their appreciation all year round with an early finish on Fridays and a day off for team members on their birthday.

A spotlight on

Caspian Insurance Services

View the latest achievements

Featured Workplace Factors

Personal Growth

94% of staff agreed

The experience I gain from this job is valuable for my future

Training increased in volume over the past year as an important tool to keep employees engaged in their roles. The company helps to put people through exams and several staff members passed their qualifications in recent months.

My Team

96% of staff agreed

My team is fun to work with

Half of Caspian's directors and managers are women, as well as 43% of the staff overall. The company has been nominated for the Women in Insurance awards and in 2020 was the first brokerage to sign the Lloyds of London Inclusivity Pledge.

Giving Something Back

98% of staff agreed

My organisation encourages charitable activities

Caspian introduced paperless documents, using remote training to bring in the e-signature system quickly. Not only did the streamlined process make the company's service greener but improved its service, tripling its Trustpilot review in 2020 compared with 2019.

Personal Growth
%

94% of staff agreed

The experience I gain from this job is valuable for my future

Training increased in volume over the past year as an important tool to keep employees engaged in their roles. The company helps to put people through exams and several staff members passed their qualifications in recent months.

My Team
%

96% of staff agreed

My team is fun to work with

Half of Caspian's directors and managers are women, as well as 43% of the staff overall. The company has been nominated for the Women in Insurance awards and in 2020 was the first brokerage to sign the Lloyds of London Inclusivity Pledge.

Personal Growth
%

94% of staff agreed

The experience I gain from this job is valuable for my future

Training increased in volume over the past year as an important tool to keep employees engaged in their roles. The company helps to put people through exams and several staff members passed their qualifications in recent months.

Quick Facts

Organisation established in
2016
Total number of UK employees
Number of UK locations
29
Employee average age
58% : 42%
Male : Female employee ratio
35%
Employees earning £35k+
23%
Employee turnover (voluntary)
Quote from the top...
“We're delighted with this accreditation. Our team engagement is very important to us and so this means a lot.”

Oliver Rayner, Managing Director - Caspian Insurance Services

Benefits

Women in Senior Management

At least 40% of senior managers are women.

Latest Achievements

National Ranking
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Best Small Companies to work for in the UK
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22
Best NFP Organisations to work for in the UK
London
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The Midlands
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Yorkshire & The Humber
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Best Companies to work for in the UK
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Best Companies to work for in the UK
National Position
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22
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Small
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Company to Work For in the South West
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Company to Work For in Yorkshire & The Humber
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Company to Work For in the East Midlands
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Best
Company to Work For in the West Midlands
Sector Position
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5
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Caspian Insurance Services
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